TN Nail & Spa

I felt the need to weight in as I just got back from this salon today and did not agree with their general star value here on Unilocal.
First, I’d like to point out that previous reviews fall into 2 different categories– those that were generally happy with the service and those that seemed to be appalled by the service. It seems to be that those with bad experiences had some sort of misunderstanding with the folks at the salon. I can attest to the fact that the ladies at the salon do not have great English, so it could have been a misunderstanding.
Second, people seem to have different opinions of the décor of the place… The salon is NOT fancy, in fact, it has fairly ugly colors, but that makes no difference to me– all I look for is a quality mani/​pedi.
I had a LivingSocial deal for a paraffin mani and jel pedi. Typically, this is expensive, and I wouldn’t pay full value since I think a typical mani/​pedi is really all that is needed. Nancy, who did both for me, was so good! She was very careful and attentive all the while working quickly and efficiently. I am usually very picky with my nails– the shape, the way the nail polish should cover the entire nail (including the sides), and I want my cuticles carefully cut. Nancy satisfied that criteria perfectly. On top of that, she was very polite and friendly.
This place is out of my way, but I will definitely consider returning to Nancy.
Thank you!

First off I came in with a Groupon and was not accused of fraud. I actually got lost coming here there were so many nail salons in the area, I usually go to Lifestyle next to China Bistro. The Groupon was for a jelly spa pedicure, paraffin spa manicure for $ 39. Which is a very fair price since I usually spend $ 50 for spa pedicure and manicure.
When Rose was clipping my toe nails she realized my middle toe nail was extremely short, and immediately said something to me about it and only filed it down. I have never had the jelly pedicure done before it was very different feeling. They spent extra time on my callous, I think she scrubbed both feet twice to make sure it was all gone. The foot massage was nice, it can always be longer but that’s with any place. She applied pressure in all the right spots, and I felt a lot more relaxed after the foot massage.
I have done spa manicure’s before but never had the paraffin done, it was like wax like. She did a good job cleaning my nails and making sure not to cut my nails too short. After placing my hands in the warmers we started talking about her daughter and she pulled out her Ipad and showed me a lot of pictures of her daughter. It was definitely a fun and relaxing 2 hours at this small nail salon.
They also do waxing, massages, and hair styling. I would definitely recommend coming back if you have some time to spare. Relax a little bit and have fun with the employees here. While I was there the owner, and 2 employees rarely spoke in Vietnamese even though I’m sure it would have been easier to communicate that way. I think its their way of making customers feel welcome!
I will definitely be returning hopefully they have another groupon deal soon!

They accused me of Groupon fraud and kicked me out of their salon.
There is a short version and a long version. I’m going to write the long version of this, because I see they’ve responded to reviews before, trying to blame the customer, and I want it to be clear that I in no way deserved the treatment I received. I want to be sure that no one is subjected to what I was yesterday. And I want this business to fail.
But first the short version. Middle of a crappy shopping center. Rude and short-​staffed. Extremely high prices. Very old and dirty looking facility. I was accused of trying to use a Groupon that had been redeemed and kicked out. Groupon refunded my money and told me they will alert the business that this conduct is not permissible to Groupon customers.
Long version:
I purchased the Groupon months ago. I called on June 22^nd and made an appointment for 6:15 pm on the 25^th. When I called, the woman was extremely rude and seemed confused that I was asking for an appointment. I told her I had a groupon and it requires an appointment. She finally made one for me, and said I have to give her the code on my Groupon. I didn’t have it pulled up so she made me pull up the site to get it before she would accept the appointment request.
On the 25^th, I arrived at the salon at 6pm. I walked in, no one said hello, instead they looked up at me, glared and looked back down. I had to get their attention and I told them I have an appointment. The woman told me she doesn’t have any appointments today. I told her I called a few days ago and scheduled it, that I was going to use a Groupon. She then looked at an empty page where I saw my name, my phone number and my groupon code under 6:15pm. She looked at me, angry, and told me I have to wait. There were 3 people working, and two customers. 3^rd person did not take me. After 30 minutes, one of the women working on a customer, told me pick a color and sit in the chair. 10 minutes later she began working on my cuticles, but would stop to go back to the other customer.
Then the woman that had given me trouble about my appointment, walks to me and says that my Groupon has already been used, on the 22^nd. I told her, no, I made my appointment on the 22^nd and you asked for the code. I told her this is my first time at the salon and that my Groupon is active on the app. She turns to the woman working on my cuticles and says in her own language, I’m assuming, to stop working on my nails. She walks away.
I pull up my Groupon app and show her that it is active. She says that she hasn’t redeemed them but she has a list of the names of people who purchased it and she crossed mine out on the 22^nd. I explained that I made the appointment 3 days ago and she asked for my information then, she just made a mistake. She walks away from me again.
I walk up to her and I ask her if she is calling me a liar. I show her my nails and ask ‘does it look like I had my nails done three days ago?’ and she responds ‘Then you had a friend use it. You are a liar. I know who you are, I know what you are! This was used three days ago!‘
Excuse me? You know what I am? I am a minority but so is she… but I couldn’t help but feel like this was discrimination. I was in my work clothes. Did I look like a Groupon hussler? The way she said that, and the treatment I had received since the moment I arrived there, made me feel like I was being attacked for ‘what I was’.
So I told her that I was appalled by her behavior. That I would be getting a refund from Groupon. That I would be writing a review of this online. And that I hope her disgusting business fails.
I called Groupon customer service the next day and they refunded me and said they would contact their rep with the business. Ultimately I’ve learned if a business is using a Groupon, and you’ve never heard of it, they are just trying to find a quick way to generate revenue. Once they have our money they don’t think they need to work for it anymore. In a way I’m happy this happened, because even as the other woman was cutting my cuticles I felt disgusted with the salon. There is no reason a person should have to go to a place this low class and rundown and pay the prices they charge.
Never again.

I came here through a Bloomspot deal and it was a complete waste of money and also an extremely awkward experience.
The older woman (I assume owner) was rude and had an attitude because I had a deal. She worked so hard on my hands and cuticules I was in pain for days later. Each time she poured alcohol on my nails it stung badly I suppose due to all the little cuts she had made in my skin. The woman tried to charge me extra for many things and when I scoffed, it made the appointment very awkward (i.e. charging for gel removal even though I was getting a gel manicure. She lied to me and said because I was getting a deal I would have to pay $ 10 extra for a gel manicure and that this was stated on the voucher. I refused as I knew it wasn’t –she wouldn’t let me see the paper copy I had already handed to her).
Unfortunately, Linda, who took care of my mom, is really great but she is stuck in with that woman who ensured that I will never, ever return. My mom was pleased with her experience with Linda but because the situation of arguing with the owner as she removed my gel nail polish was so awkward and uncomfortable, she says it is not worth it for her to go back even to see Linda.
To make matters worse, my gel nail polish started chipping only 4 days later and now a week later only 4 of my nails still are without a chip. I’ve gotten gel before elsewhere and typically it lasts 3+ weeks. I would go back to dispute their work but unfortunately am abroad for work for the next couple weeks. The owner would almost definitely give me attitude if I tried.
On the contrary, Nail Club on Rockville Pike by Best Buy has MUCH better customer service, are kind and are guinely pleased to see you when you come in. They do a much better job (I never leave in pain) and their gel manicure is cheaper than TN Nails. They never try to upsell you on more services either. I am sorry I ever thought to try to get cheaper nails through a voucher and will continue my business to them as it is well worth paying full price.

Not worth my money and time, my nails started chipping and breaking the next day and they were acrylics which supposed to last longer, they lady took way too long, didn’t listen to what I wanted and charged too much, also the place looks kinda cheap. Had to pay again at another salon to have them fixed.

I didn’t really enjoy my experience here… in fact, quite the opposite… it was stressful. My pedicure was fine, no issues there.
I had a french gel manicure with the older man that works there. He is not very detail oriented and his english is not good at all (such that I couldn’t even communicate to him what I wanted). I asked for rounded square. Some of my nails were VERY square and some were round square and some were round. I asked him to fix this, and he did… although one of my nails was filed such that it made my nail look crooked. He asked me if I wanted my nails short, I told him I like the length they are now, just make them clean and even (which would mean you can cut them to make them the same length). He read this as not to take off any length, even if they are not even with the other nails. Because of this, to get the whites of the french manicure right, he showed my nailbeds on some of my nails (some, not all… which would show that they were NOT the same length)…which is the sign that you need to get a french manicure redone because it’s grown out! This is unacceptable! He redid it.
In addition to showing the nail beds, the french part of the manicure was very sloppy in general. Some of my nails’ white line didn’t look straight, didn’t go to the edge, or even the white was ran down from the line into my nail bed on the side. I asked him to fix it… had to get the sweet guy at the front to translate for me. The owner is argumentative that the customer was in the wrong, but they will fix it (I heard this argument with two other customers while I was in there). He tried to fix it, and only made it worse. I asked for the owner to fix it, and it did look a lot better… of course I could still see the beneath white lines of the previous try.
In the end, after three tries, my nails are fine and not embarrassing. My pedicure had no issues. I didn’t enjoy the attitude of the owner or the sloppiness of the older man’s technique. I also didn’t enjoy that noone could understand me except the poor guy that works at the front who had to get in the middle of all issues in the store. He won’t be working there forever he told me, so communication will take a huge hit when he leaves. I will not be back.

What a rip off! Lie about the service to get more money out of you. Better make sure you ask the price of your service before you start. They will charge you more than you expected at the end and tell you they perform additional service on you. Watch out those that steal money fro. You!

beware. i purchased a gel nail service on line (5÷17÷11). when i called to schedule, they were rude and completely unprofessional. unfortunately, i also visited this salon last year and the only thing different is the number of stations. they’ve removed nail stations to make room for «salon/​hair» services. the facility is very dated and also has ants.
some reviews report they are meticulous. i beg to differ. they are slow and do not inspire confidence. save your money, go somewhere else.

This salon is very clean and nice. The staff was super friendly and helpful when I was trying to decide on a color for my gel manicure (which was a teeny bit more expensive than I expected it to be — $ 42 vs $ 30 for a regular manicure). The lady who did my nails was very thorough and meticulous, but careful with cuticles, etc. They offered me water, tea, or coffee when I arrived, which was right when they opened on Sunday morning. The salon was empty, and one of the younger techs and I got into a pretty funny conversation about my husband, her boyfriend, and their video games.
I would go here again, except that I didn’t realize it’s a bit of a drive from where I live. I’m on the Bethesda side of Rockville, the salon is on the Gaithersburg/​Potomac side.
Regardless, it’s a nice salon and I may go back, despite the drive.

This place is great. I went to TN Nails for the Living Social deal (a gel manicure and paraffin treatment), and I added a pedicure. The staff was very friendly, and they were able to start my pedicure right away even though I arrived 45 minutes before my appointment. The entire experience was very enjoyable and relaxing. It did take about an hour and a half, but that’s because the paraffin treatment takes about 15 minutes, and the gel manicure takes a little longer than a typical manicure.
The biggest differentiator from other nail salons for me was that this place is incredibly clean. They pulled all of the tools out of packages, and I saw them cleaning out the pedicure baths with Chlorox. They have you wash your hands before you dip them in the paraffin wax, etc.
They also gave me another 20% off coupon and a punch card for future use. Even though this place doesn’t have the most convenient location, I am definitely going to make the trek from DC again in the near future!

I really liked this place with one exception, they need to turn up the heat. I got a Living Social deal for the gel manicure and parafin treatments. I added a pedicure. I really wanted to try the gel mani, and was incredibily, impressed by the fact that when it was done, it was dry enough to put on my gloves. On the other hand, it was a really cold day, and I put on my flip flops for the pedi part. I was FREEZING the whole time I was there. The staff was friendly, the prices were more than reasonable and the location was convenient for me (one of the women actually apologized to me for speaking to my tech in their native language while I was sitting there, and then told me what she said — I think). However, both good and bad, they take their time. Yes, the gels take longer, but even the pedi was longer than I’m used to it being. I’ll definiitely go back, but make sure I’ll account for the extra time. Bonous — they have a loyalty program — 12 manis gets you one for free or a an equivalent value towards services. Bonus, bonus — they will actually accept tips on a credit card!!!

I had a Living Social deal for a gel manicure and paraffin treatment for hands and feet. My feet really needed work, so it seemed like a good idea. I made an appt a couple days ago and headed out today.
First — the location. It is in the strip mall to the immediate right of the Rockville Towncenter Giant at the intersection of the top of Rockville Pike and where Hungerford comes in from downtown Rockville. Turn into the Giant and immediately turn right to go around the stripmall stores on the right to the far end. It is the 3^rd from the end. Easy parking.
Entering, I was struck that most salons all look the same. I was greeted, asked to put my coat on the wall hangers by the door and taken back. The Living Social deal does NOT include a pedicure, but I wanted one anyway for $ 25 (seems to be the standard price around here). Very clean, broke out the nail instruments from sterilzer and packs. Good pedicure. Then to manicure. I haven’t had gel nails before — it is a process where they put coatings on and put your hands under UV lights and it turns into hardened gel. It works and looks great on my short nails.
Then on to the paraffin process. Basicly, you dip your hand into a machine full of warm wax several times, then put hands into plastic bags. Then sat down and inserted feet into bags with wax already in them. Then hands were put into warming mittens and feet into booties for sit for 5 minutes. After than, everything literally slipped off. It felt good and exfoliated, I guess, but a few hours later, then seem the same to me.
Overall, it took 90 minutes. The biggest problem I had was all the ladies’ English was limited, so chatting was nonexistant. I believe they are mostly from Vietnam. The Social Living deal should take an hour. So far, I am pleased with my mani-​pedi. They also do regular full service beauty parlor things, but I only saw a couple in for manicures. Give it a shot!

I went here the other day because I saw the prices online and found that they were pretty affordable. So I went for the first time and it was great! The young girl that was there gave me a manicure and she was probably one of the most careful manicurist I had ever gotten! She spend a good 20 – 30 minutes just perfecting my cuticles.
Of course, I decided to come back. This time however, I brought a friend! My friend had the lady that did my manicure the first time. I, on the other hand, ended up with the owner.
Let’s just say = worst manicure ever. In summary, the whole entire manicure took a mere 15 minutes. This should tell you that something is not right!
The result: she cut my finger while cutting my cuticles. So there was blood everywhere, and then she buffed it and opened up the wound. So, blood is still everywhere. And it hurts like HELL! And then she panicked. Did the rest of the manicure within 5 minutes, and then hid in the back room.
I ended up with a wounded finger, a barely-​there color for a manicure (you can still see the whites on my nails), and because I had waaaaayyy too many cuticles cut out, I can’t sqeeze my fingers together because they hurt.
I know I should’ve reported her to the inspection, but I was in such a panicked mood (because of all the wrong things that was happening) I just paid and ran out of the place — I can’t even believe that I paid!
My suggestion = If you come here and get a manicure, get it from the younger lady. Do not get it from the owner (the older lady). OR! Don’t event bother to come here at all.

I really liked this nail salon. I’ve gone in a few times for basic manicures and the polish stays on much longer than it did when I went to other salons. They really take their time and are very meticulous. I usually get my nails done by Linda who has done a great job each time I’ve been in. I also like that they offer you coffee, water, or tea.
I only gave 4 stars because although they were very nice to me, the female owner (I think she was the owner) kept trying to push their other services on me while I was getting my manicure. Otherwise, I enjoy going.

Make sure you reserve plenty of time in your schedule if you get your mani /​pedi done here. I went to TN Nail & Spa for the first time yesterday and just happened to be in a rush. I was going to a concert so I really wanted to get my hands and feet done. No such luck.
I went with my mom who also wanted a pedicure. There were three estheticians available (there was also an older man there, so I assume he’s the owner.) Linda started my pedicure and Lani began my mom’s. Linda was great with my feet and very meticulous, which I would have appreciated if I wasn’t short on time. Sadly, a man came in for a massage, so she had to go and attend him, and Mary (who I presume to be the co-​owner or the owner’s wife) finished the job.
Meanwhile, my mom was not too happy with Lani. My mother is very particular about her toenails and wanted them shaped round. Lani tried to insist on giving her a square shape and they were sort of going back and forth on the matter; so Mary had to intervene and take over the task of shaping my mother’s nails, putting my own pedicure on hold.
After 45 minutes, my pedicure was finally done, but I was out of time so the manicure didn’t happen. I did, however, have time to get my brows shaped by Mary. She did an okay job, but I was disappointed that she gave me an uneven height on the first try and I had to tell her to pluck one to make them more symmetrical.
What saves this place is their cleanliness, pricing, and quality of care. As I mentioned, Linda (and Mary as well) were very attentive during my nail service. They also have a one week no-​chip guarantee. I’ll probably go back and give them another try, and I’ll be sure to reserve two hours of my day for the appointment.