Persona Doctors

too much money $. i had a reaction to the med’s. and was blamed for it. so be careful. i have been trying to cancel and not happened. the manager is very nice.

While the staff are usually courteous when I am there for in-​off appointments, and I have no major complaints about the Persona Doctors weight loss plan itself, my rating is based on the overall customer service I’ve received from the Rockville Office.
There have been TWO incidents where the billing staff has charged by checking account for large payments at unagreed upon times. In both instances, I’ve had to haggle with staff from various officers (Rockville and College Park) via phone tag and email over a period of days before the matter was resolved. BOTH instances wreaked havoc on my checking account.
Additionally, there are many times when they are not in the office during their posted scheduled hours. Just yesterday I called at 5 PM and again 5:39 PM to schedule an appt. for Friday and got their answering service each time. They were supposed to have been open until 7PM. I left my phone number and no one returned my call.
This has happened many times when I’ve called there in the afternoons (which I found odd given the large staff they have), but someone usually phones back.

I was excited about their newest ad for a basic weight loss plan with 1^st month 175.00 with money back guarantee after 30 days. Online a had to give a 50 dollar deposit to schedule an appt. i arrived and was immediately put in an office to choose a plan and commit. The 175.00 1^st month is only if you purchase 2 months. The second month was over 450 dollars! If you choose 1 month it is over 220 dollars not like the ad represented! Beware of online advertising that is not true when you arrive! I requested my 50 dollars back and was told it would take 4 – 5 days to get back!!! This is false advertising and a HUGE disappointment.

I’ve read old reviews related to «My Weight Doctor» which, evidently, served this area before it became Persona Doctors. The reviews were bad before but I’m here to say that the Rockville office of Persona Doctors has been great. Everyone is very friendly and welcoming as well as knowledgeable. The doctors are so helpful and one feels that they really care… and they never rush you out of their office! Client services are a high priority here and I can recommend them without reservation.