Labcorp

Horrible staff. Longest wait. People at the front desk have a serious attitude issue. Why can’t a place like this that is SOOO crowded year round have a bigger office space and more staff?!? Don’t go here at any cost.

Very rude customers service. They all either need anger management or find a new job. I really hope they’re reading this because they don’t have any manner nor quality to work in this type of field. They’re horrible workers and they yell at patients, too. I don’t get why they’re not being fired yet. They always call people that come in after saying that they have appointments and make those that come in before wait for a long time. They say it’s not necessary to make an appointment, but who would want to do a walk-​in if they have to wait for hours to get blood drawn. I wish all the reviews here would reach the higher-​up so, they could do something about this.

This place makes The experience of having a lab test worse than it could be. You are supposed to have an appointment so I waited two weeks for a slot and arrived on the day to find that there were tons of people already ahead of me and the appointment was worthless. On top of that the lady at the front window was harsh and snapped at me before I even opened my mouth. The place seems to have been set up in the most unfriendly way possible for the start. Location is conveniently close to the metro but next time I will look at any other options

Horrible Service. Make an appointment or go elsewhere. They basically told me unless I have an appointment, I will need to wait until they have ‘free time’s or someone doesn’t shows. Been here an hour and counting & they haven’t even asked for my paperwork yet. When I came in, they said an hour’s. After my hour was up, they said one more hour to another hour in a half. Why don’t they just switch to appointment only??!

Updating my last review, while the place is pure dreck in the waiting room, the professional staff are SO GOOD at drawing blood from bad sticks like myself, that they almost make up for the icky holding pen in which we all have to wait. They are amazingly good at needle sticks and no longer do I pass out from random techs rolling the needles in my arm or sticking me 3 times before they find the vein. You don’t even feel it! Soooo, I guess I have to go with great professional staff members over the lousy first impression of walking in the front door.
This is the worst LapCorp in the country. Horrible cold dirty waiting room with not enough chairs for all of the people stuffed into it waiting hours just to have blood drawn (as most of us said), a water cooler with no water or cups, no trash can to throw away a simple newspaper, no magazines for folks to glance at, and a surly, dismissive staff. I left after waiting over an hour and ten minutes. The only good thing I have found is when you finally do get past the horrible waiting room and nasty front desk, they are professional and quite good at their jobs, and friendly too. Too bad it’s all lost with that nasty waiting room with the TV blaring and no way to turn it down. I will never go there again. I would not even give it one star. I will contact my insurance company and insist they allow me to have my labs done at my doctor’s office.

This is probably the worst LabCorp I have ever been to in my life. I felt like I was going to get a disease from just sitting in the waiting room. Also, their staff seemed a little racist. They kept taking all these people in front of me that had NO appointment and kept me waiting with the only other white person. Something about this location seemed and smelled a little fishy…

I would avoid this place at all costs. I arrived at 11:15 and it is now 12:41. I still haven’t gotten my blood drawn, and fasting for longer than necessary sucks. The majority of people have gotten up and left due to a combination of rude service from the front desk and the ridiculous wait.
To be fair, I did not have an appointment, but the people that did keep getting pushed back. This place is horribly understaffed and I don’t blame the workers for getting frustrated.
Getting your blood drawn just got worse.

This place is so ghetto and unprofessional, especially the front office staff. The receptionist at the front was arguing with another staff member while tons of patients were in the waiting room. After waiting close to 45 minutes, the receptionist called people back into the rooms like it was an assembly like. Next time, I will go to a different LabCorp.

Went in around 3:35pm with an appointment at 3:50pm. A bunch of people were in the waiting room and they couldn’t serve anyone because their computers were down for some reason. Made a big effort for this appointment and have to go another day now. No back up or anything? Really?

Only two people working this morning. About thirty people in line at 7:30 am. The person at the desk was so slow. Many people left out of frustration. The office saw about 5 patients in an hour. I have been here before, not run efficiently, some staff incompetent (needs to retire). Go to another location this one is not worth your time. Lab corp needs to decide appointments or walk ins which has priority?

Awful, awful customer service. It’s amazing how rude the front desk staff are. You would expect some level of compassion for individuals arriving at the facility — the majority are not there by choice and in fact are at their most vulnerable due to some medical condition. It really is a shame.

Tried yesterday to call 5 times to see if doctor’s orders for blood work had been received. Each time, after listening to a long winded message I was cut-​off and had to redial the number. The coutesty of someone picking up the phone and acknowledging the call would have been appreciated. Usually I have not had a problem with this Lab Corp location.

Short staffed, staff on hand has a really bad attitude. Can’t blame them, not enough help. Stinks that they take it out on the patients, though.

Newer facility than Germantown and in the end you get results. But the people working at both Labcorp places clearly don’t like to work there and openly regard customers as an annoyance. Even with the newer facility the yuck factor is high just due to attitude.

After 35 minutes waiting. I was called into Rm 2. The technician was in the room told me to sit down, and then he left the room. I was waiting in the room for another 15 minutes.
While I was in the lab room. I heard the receptionist was telling the technician I was in Rm 2 not Rm 1, The technician came in to take my blood.
The receptionist refused to validate the parking because it was less than an hour (55 minutes). I ended up have to pay for 2 hours parking because it has passed an hour by the time I was leaving the parking lot.
My sister who was waiting for me in the lobby; told me that the technician had asked another patient to Rm 1. My sister heard the technician was reading my name on the folder while he walked to Rm 1. My sister went to the receptionist to let her know the technician has wrong patient. That was the commotion all about.
My arm has 2 ½ in X 1 ¼ in bruise mark from the blood drawing by the technician. Which I never had the problem before when I had to have blood test done by other
lab technician in other lab or in any doctor’s office.