Healthy Back Store

this review is for the «back screening» health fair around which i made the HUGE mistake of planning my day. massive waste of time on an otherwise gorgeous saturday. aside from no-​show physical therapist, the «postural alignment» specialist from bethesda sport/​health was incredibly rude and presumptuous about participants’ health conditions and intentions. she didn’t properly ask about underlying medical/​back conditions but would just blurt things out (e.g., «you have no core», «your left knee sticks out to the side» — no dimwit, that’s lateral hinge of brace). i was expecting «back screening» to try to sell HB products, but this woman was very blatant about selling her 60-​minute sessions. this experience not only reflected very poorly on HB, but i would expect HB to be held liable for any injuries inflicted by such irresponsible on-​site practitioners (yes, HB, i expect that you’ll get CYA waivers if you ever do this again). but word to the wise: by all means, don’t make any special effort to attend.

My husband and I just purchased three mattresses from the Healthy Back Store. We have been looking at mattresses for quite some time. Mattresses are a blind item because it’s hard to compare since they are called different names in different stores. The sales people are usually very hard sell, which is a turn-​off.
We bought our mattresses from Peggy Douglas, the manager of Healthy Back in Rockville. She was amazing. She answered all my husbands questions and never got frustrated. She is extremely knowledgeable about her products and was able to give us great advice as to which mattress to buy. The main thing was she never got pushy.
I highly recommend Healthy Back Store, if you are looking for the right mattresses

This place has the right stuff but the wrong people. The staff here in particular the two ladies that work there on weekends are absolutely the worst customer service in the world. They are rude and do not belong there. To top it off I contracted the district manager and left her a voicemail regarding the issue and since Memorial Day weekend I have yet to get a phone call back. If you need to go to the healthy back store do your self a favor and order from Amazon or go to the Tysons corner store.

I’ve been waiting months for a chair I ordered from this store. They haven’t called or emailed to give me an ETA, and when I called to ask, they didn’t have any information. (They do, however, send me lots of email spam.) I’m trying again to get a delivery date, but as I type this, I’ve been on hold with them for 20 minutes. Giving two stars in the hope that they eventually fulfill my order!

I was dreading furniture shopping but had so much fun instead. Great customer service & not bad deals at all. I was looking for a stool without a back but unfortunately I didn’t realize that as the store said, everything will have a back to it because its called healthy back, duh! However, they had fun vendors that kept us quite entertained right in the store. There was a doctor who spoke about pain management & a personal trainer discussing best ways to sit. It was almost a social experience!

Went here with my wife looking for some advice about my back pain from sleeping on a mattress that was too soft. Kristina was very friendly and helpful and did not try to force me into a purchase, which I can’t stand from sales people. Thanks to her I realize that I need to purchase a new firm mattress as nothing else will solve my problem, but need to save us some dollars first!

One of the highlights of the Healthy Back store is a very helpful sales staff. They will likely greet you promptly and ask you about your needs. The two folks I interacted with, Joe Brown and a female sales person, were happy to recommend products and suggested that I try out the inversion table in store. Though I appreciated the assistance, if you are the type of person who prefers not to engage sales staff until you have a question, you might find the sales approach too attentive.
The bulk of the store’s floor space is taken up by furniture — ergonomic office seating, massage chairs, inversion tables, and mattresses. The next greatest assortment of products is back support cushions and pillows. There are also some office accessories that support good posture and neck alignment — computer stands, a desk, bright lighting. The smallest selection was for exercise equipment and stretching tools. Exercise equipment was mostly limited to Therabands and exercise balls. For stretching, there are some neck traction devices, foam rollers, and a wooden back roller. You can find a few hand-​held massagers as well.
I was in search of items that fit the last category above: I wanted therapeutic interventions that could help me to stretch and strengthen my supper back and beck. I had seen a few promising prodcts on Amazon for upper back and neck pain. My goal was to find those items or similar ones at Healthy Back so that I could try them out before buying and, if happy, bring them home the same day. Alas, at this time the store does not stock what I want. If you too are shopping around for things like Davinci tools, still point inducers, SpineWorx, or lumbar stretchers, you won’t find them here. My advice to potential customers is to look at the Healthy Back website before going so that you know what’s available and the price point. If you want to be able to try something before buying, you want personal advice, and you are not too price sensitive, then the Healthy Back Store may work out well for you. If you don’t fit these criteria, you probably want to shop somewhere else — like Amazon or an online fitness retailer.
A quick note on furniture prices: I did not look too closely at the furniture or try any of it myself, but some of the products look quite nice and/​or very comfortable. Shoppers should be prepared to pay prices on par with moderately high-​end furniture retailers, however. Office chairs range from about $ 600 to $ 1000. Massage chairs are priced from $ 900 to $ 8800. Among mattresses, you have a choice of Tempurpedic, Dr. Scholls Technogel, or Healthy Back Sleep System products. Most, queen and king size Tempurpedic mattresses at Healthy Back range from about $ 1700 to $ 4900, but you can splash out on models ranging all the way up to $ 8500. The Healthy Back brand is considerably less expensive, topping out at $ 3241. Technogel mattresses are $ 3750 for the less expensive queen to $ 3,900 for the more expensive king.
* All the pricing listed here is from the catalog I picked up in store in early January 2013. I’ve also rounded most prices to the nearest $ 10 or $ 100.

The Healthy Back Store is the place to go if you’re looking for ergonomics support. Whether you are currently suffering from a health issue or simply looking for proper ergonomic support for everyday life, this is the place you want to go. They have chairs, desks, mattresses, massage chairs, pillows, car cushions, neck braces, inversion tables, and more. Trained professionals listen to your health concerns and match you up with the support that is right for you. We highly recommend the Healthy Back Store for any of your office, home, or personal comfort needs.

I visited the Healthy Back store (in Rockville MD) and was very impressed with the knowledge and personal style of the manager, Peggy. A friend and I visited together and while we had to wait for the manager’s attention, her fellow workers were very helpful to us and made us feel quite comfortable. Also I bought one of those massaging pillows and found it quite helpful in relaxing my tight shoulder muscles.