CVS Pharmacy

This is my first time ever writing a review for Unilocal,but the service at this CVS Pharmacy was so bad I felt I had no choice. Each of the three times I have been here to drop off or pick up a prescription it has taken me approximately 30 minutes per visit. The staff take a really long time for what should be routine operations. And the manager doesn’t provide enough staff given the level of customers waiting. One time was after work so I can understand, but the other times at 10:30 in the morning. Come on. It’s seriously inexcusable. I’m never coming to this CVS again.

This is a pretty good pharmacy all things considered. Their Minute Clinic is really good although the wait is long. Some small physician practices do not carry needed vaccines, but with a prescription, Minute Clinic can have you vaccinated and on your way. They are a big help for minor things, but be prepared for a long wait.

«CVS; sometimes you gotta come in here.» — Louis CK

Lines are so slow here. The staff are nice but they need to install self check stations to manage the crowded times.

Had a very pleasant experience here. Step 1, pick up needed items… easy peezy and little wait. Store employees helped me pick
Out what I needed
Step 2 – minute clinic to deal with pesky cold. Fast experience and Rx was needed so had to wait on pharmacy about 15 minutes. They seemed a tad slower than other cvs but not bad. This was all on a Friday during the day to give it context.
Didn’t have the issues other reviews speak to…

CVS in my opinion has much better pharmacy service than Walgreens. The staff are friendly and I recognize them every time. Some of the other customers are rude but other than that its a good (though sometimes crowded) pharmacy.

Place is a disaster. See tip. Minute clinic closed on a Saturday. Completely understaffed.

I went into this CVS to buy a pregnancy test and some Zyrtec. I got to the cash register, and while paying the male cashier asked me how long it took to get a result — 5 hours, 5 minutes? A strange question, and also written on the box for anyone to read, but I answered. Then he asked me if I was taking the test so I could decide, «to carry or not carry» my baby. Yes, you read that right. This horrible employee asked me if I was going to get an abortion just because I bought a pregnancy test. Maybe I would just like to know if I’m pregnant, asshole.
I’ve contacted management and I will be contacting corporate. Don’t go here if you’re planning on buying condoms, KY Jelly, Monistat, or pregnancy tests, or any other lady item that gives away the fact that you have a vagina: gasp: because you will be interrogated and judged.

This place gets a bad rap for a reason. Here are my two reasons:
1) The pharmacy is third-​world. Prescriptions take forever to get filled, or sometimes just lost altogether. On another occasion, they tried to charge us full price for our meds, claiming that our insurance carrier would not pay for them, which of course they did, once contacted. We now go the pharmacy at Harris Teeter, which is a first-​rate operation.
2) Check out takes forever. You’d think each customer was refinancing their home mortgage given how slowly the line moves. I don’t have 10 minutes to spend waiting to pay for a bottle of contact lens solution.

The pharmacy has a drive-​thru and it’s less than a minute from my house, so I’ve used it for the last two years out of sheer laziness. I understand the basic problem in giving a place one star when you’ve used it for two years, but I really can’t think of a reason it deserves two — I probably spend as much time waiting in the drive-​thru and dealing with the incompetent people working in the pharmacy as I would driving somewhere else and getting it filled, and when I say ‘incompetent’ I really do mean it. I can count on one finger the number of times I’ve pulled up to this CVS window and quickly gotten the correct medications, literally once in two years. Every time I pull into this place I kind of mentally laugh at my laziness, because by this point it’s not even like Charlie Brown trying to kick the football, I *know* something’s gonna be wrong when I pull up to that window. They’re overworked, but I’ve actually been there and gone inside and been the only one at the counter and they still take forever and screw stuff up so I don’t think it’s just a case of overwork. Sometime, probably soon, there’ll be a last straw and I’ll end up moving my prescription to some place that takes longer to get to and requires going into the building, but doesn’t screw up everything on a regular basis. But hell I’ve been saying this for two years now.
The rest of the store is a typical CVS, which is to say that it’s not a service treat either, but it’s there in a pinch if you need something. Be careful in the parking lot because it’s a little cramped.

Right on the corner of the Pike and Wooton Parkway, this CVS is pretty huge! And it’s pretty well stocked. But my goodness it’s so slooooooooooooooooooow.
The guy took so long to just try to open up a plastic bag to put my purchases into, that I told him not to bother and just put it all in my purse. Hmmmmm… it saved a plastic tree at least… so that’s something, right?!?

This CVS has a great location right off Rockville Pike. And the positives end there. This place has the rudest employees of any store I’ve ever been to, and this has been confirmed on multiple occasions. I’ll use yesterday as an example though. You walk in to be greeted by the sound of a screaming match between a cashier and a stock boy, arguing over which candy goes where. Then you ask another employee where an item is, and she can’t be bothered to even look up, instead just grunts thats its over by that wall. Be careful not to trip on any products that have been left on the floor in the middle of the aisles– basic things like picking up fallen items seems to be too much for them to handle. Then when you actually decide to buy something and need to pay, walk up to an empty cashier, look around for a minute until a cashier walks up and points at a register without saying a word. Is this really what service has come down to?

I have moved my prescriptions to the Viers Mill CVS because the pharmacy at this one can be pretty bad. Most of the staff is usually friendly enough but they seem to be swamped. I have had a few prescriptions not filled on time, they did not enroll me in their ready fill program when I requested it and one lady refused to call my doctor to authorize a refill.

A CVS with a drive-​thru pharmacy! Would it be redundant to call this place a convenient CVS? :) (CVS = convenience, value & …safety? Selection?)
Anyway, I believe that this place is brand-​new. It’s located right between Winter Green Plaza and Ritchie shopping center in a stand-​alone building. It’s humangous, well-​organized and well-​stocked and one of the cleanest CVSes I’ve ever seen!