Buy Buy Baby

This store is nice because they have everything out for you to see and can try out a lot of things before you purchase them. That being said it is marketing at it’s finest. You need to spend extra time looking for the normal priced items. That’s why people think this store is expensive because the most expensive items are the most visible ones! They have everything you COULD ever need… Every gadget for babies and toddlers known to man but you certainly should make sure you try not to get carried away! Other than that the sales staff isn’t the best in my experience.

I love this store. The best thing about it is the ability to interact fully with various products. You can put your child in the stroller and roll them around to see if it works for you. They also carry high end brands like Bugaboo and Uppababy. I thought I wanted the Bugaboo Bee until I tried the Uppababy Cruz!
Another plus is they often sell returned items or floor models for a discounted price. You can get a lot of savings this way. They also take the Bed Bath & Beyond coupon but word around town is that those coupons will soon cease to exist. I can see why they would stop producing them, I have gotten some major steals using the 20% off. So much so, even I felt like I was robbing them blind.
I used to live within walking distance and I would come just to look at new baby items. I’ve become «that mom». It is also one of the few stores where you’ll actually find someone to help you if you need it.

I have been spending tons of time in baby stores lately… and creating my own registry as well! This is Bed Bath and Beyond’s baby store… it is set up very similar with heavy use of vertical space in a big box store. This location is 2 floors! The lower floor is mostly nursery furniture and textiles. The top floor is everything else. It’s bright and clean inside, and everything is well-​organized.
In comparing this store with recent visits to two different Babies R Us’, I can state that there are wayyyy more items which equals wayyy more choices. There are usually ample staff members posted around the store that offer to help if needed. The floor samples of items typically «worked» meaning they had batteries. These things seem like no brainers, but at competitors nearby this is lacking!
The thing that I particularly enjoyed was that they have life size replica babies (with realistic weight) so you can practice with car seats, strollers, and wearable baby carriers.
As many other reviewers have mentioned, you can use the 20% off coupons that are typically for Bed Bath and Beyond.
Price wise, it’s a toss up. Some big ticket items are on par with Babies R Us, some are higher, and some are lower. It was mixed across the board.
The one and only reason I did not register here was because there are so few locations throughout Maryland and New Jersey, where most of our family lives. Such a shame!

Buy Buy Baby, indeed! You walk into this place thinking, «ok, I’ve been to Babies R Us, Target, etc… what other baby things do I really need»? Next thing you know, you’ll be saying «take my money, take all of it»! I never knew I needed so much for such a tiny little monster in my belly.
This is the only place where you will find over 100 high quality strollers, Bum Genuis cloth diapers, Ergo baby carriers, and Mustela baby hygiene products all in one roof… you know, for all the aspiring hipster moms, who will eventually turn to Pampers, Graco, and Johnson & Johnson products (which you will also find here), when you realize that your budget just can’t handle all your wants. One thing is for sure, Whatever type of mother or father you choose to be, Buy Buy Baby will have something to make you go «ohhhh, I have to have it».
I just wished that money grew on trees.

Best customer service ever!
I called in looking for a crib set availability… Linda said she’d call me back… didn’t believe her!
Linda called back within minutes with the good news. We drove up there and I see Linda and she asks if she can help me and I tell her I’d like to buy that particular crib set and she instantly remembers me by name. She got all the paperwork ready and set me up to go even with a crazy amount of people there.
Ara helped us out with the baby registry and handed us over to another employee (wish i could remember her name) and she was amazing. Walked us through the entire store explaining everything.
I had a really good experience with this store, def recommend due to customer service.
The store is remodeling so be prepared for that.

This place is expensive. Not as expensive as Great Beginnings, but almost. They honor Bed Bath & Beyond coupons, so make sure you bring that when you do your shopping here. Or, if you’ve got too much green to know what to do with, ignore the coupon and just Buy Buy Baby stuff. It’s clean here. It’s organized here. Customer service is here. Selection isn’t too bad, except for the clothing — better off going to a boutique instead or even Babies R Us/​Toys R Us.
Downstairs furniture. Floor level, everything else. But it’s expensive here. People have money in Rockville. I’ll only come here with a coupon. /​/​Best Review Ever.

Rosamund, a knowledgeable employee at this BuyBuyBaby location helped my husband and I build our registry. She made an overwhelming experience easier and (almost) fun.
Thanks so much, Rosamund.

20% off coupon put towards a car seat = awesome deal compared to Amazon or Target. Seriously, I saved $ 56 on a Chicco Next Fit car seat that was $ 299 on Amazon.
I was overwhelmed by this store when I was pregnant, never bought anything here. So the trick is to know exactly what you want before going in, so you don’t end up buying or registering for expensive stuff you won’t need.
Here’s a few things I bought gently used on Craigslist for a third of the price: Bugaboo stroller, swing, co-​sleeper bassinet, baby clothes, Medela bottles, etc. Best decision ever because the baby hated the swing and co-​sleeper bassinet, and I didn’t feel guilty about it.

I’m actually really surprised by Buy Buy Baby. Being a Rockville native, I always drove by wondering why people would come here for baby goods than order online or at the mall. Fast forward into adulthood, and with a baby in tow, I love BBB!
Every worker there is knowledgable and friendly. I can ask something as random as where vent parts are for Dr. Browns bottles, and they’ll tell me which parts are discontinued and which are available. Or, I ask about baby wash and they assist me with ingredients in safer alternatives. They even helped me find a rocking chair that’s far cheaper than the usual dutalier, based on customer reviews.
I love to also find new clearance items in the front of their store when they push out older seasons’ products. Clearance baby clothes also worth checking out! I’ve found many quality brands for reasonable prices there.
Speaking of prices, bed bath beyond coupons do work here. I wouldn’t buy strollers here cause they’re cheaper online, but pretty nice testing them/​car seats out with the baby weight sack too (ask for it).
It’s convenient to come to BBB when I need something asap for baby. Only down a star because sometimes clearance and sale days can be a hot mess. Most of the time, it’s really nicely organized.

In our never ending search for baby supplies we stumbled upon this store. Absolutely everything you could think of for your baby is here. The staff was very helpful and informed us about 20% of coupons and if we found any to bring them back for a refund. Store was super busy, but that is by nature of the area. It is nice to have something tangible compared to online shopping in order to find items such as strollers because there are far to many to chose! I will cone by here again.

I had no idea this place was so popular. What a madhouse (even on a Friday afternoon)!
Buy Buy Baby really needs some help in the logistics department. I imagine a baby store probably earns a high percentage of its profits from baby registries. If this is the case, why do they make the process so difficult and unsuccessful?
Cons:
— The registry process allows parents-​to-​be to place discontinued items on their registry. How unhelpful! This means they are unlikely to get an item they need without even realizing it.
— Online shipping takes two weeks for many items, especially the high ticket items.
— I ordered an item online, and one week later never received a shipping confirmation. When I inquired, it turns out the order was never actually processed because the item was discontinued. However, I was never notified. Unacceptable!
— The store inventory is low. That said, it’s probably still a better idea to put items on your registry that are available in the store, because the online process is even worse.
— Buy Buy Baby does not necessarily have the items in stock and will need to reach out to other stores to procure the items.
— The online computer system in the store is slow and the staff had a difficult time trying to find an item to replace the discontinued item I ordered. They somewhat resolved the issue to my satisfaction. The solution was not perfect but was acceptable.
— Prepare to spend hours in the store. Nothing is simple here.
Pros:
— There are tons of on site employees available to assist.
— The staff did try to correct my issue, but Buy Buy Baby’s system makes it difficult to efficiently resolve problems.
— The staff wrapped the gift for me at the self serve wrapping station.
— A 20% off coupon is available if you sign up to receive their emails.
I would recommend creating a baby registry at
rather than Buy Buy Baby. There are too many inventory and shipping delays at Buy Buy Baby.

This is a duplicate listing for the same store. Original listing can be found at:

Bye Bye Baby… is the place to shop for anything baby related.
BBB offers a great many items and a ton more online, so just about anything you need, you should be able to find here.
BBB is a fairly large store with a lower level, in which they house all the baby furniture. Top level (first floor) is where most of the strollers, car seats, etc etc are located.
From the second you walk in the door you know you are in the right place when you are surrounded by baby things and there are soo many second child on the way families there. They went to BBB the first time and now are coming back the second time around.
The reason my wife and I came to this BBB was to try out a stroller and a car seat… jack pot. We were able to try out, pick up, fold, you know name it we did it to the stroller and car seat. This was a BIG plus for us since we did not know what to get. Note that they have a FULL Time bugaboo sales rep there, so if you are in the market for anything bugaboo, come here and ask for Joy (she was amazing!) They will work with you and answer just about any questions you have, heck we even took the stroller out to the car, folded it and tested it out by putting it into the trunk. WOW… I know!
BBB’s overall selection and customer service were spot on, every sales rep we talked to was friendly and willing to help. As far as selection, they had more than other stores, but there were still a couple things that we could find.
Overall BBB was a great place to check out, peruse, test out… what ever you want to call it… prior to buying! So grab your diaper bag and head on over, this is the place to expectent mothers!

Normally I can’t stand big box stores. I really don’t care for Bed Bath and Beyond and baby stores are even lower on my list. I had a really great experience with this Buy Buy Baby location today though! I ordered a chair over the phone in the morning. The last time I was in the store they said it would be 14 – 16 weeks for the chair to come in, but they had it in stock today! So I paid over the phone, borrowed a pick-​up truck and drove the hour to Rockville to pick it up. I get home (another hour drive) and unbox the chair and it’s the wrong chair! I was sooooooo mad.
I called the store ready for a fight with big-​box customer service (always a nightmare). They were very apologetic about the mix-​up and within 2 hours, they had the correct chair delivered to me (one more time — I live an hour away from the store!) and they took the incorrect chair back. All free of charge of course! I was amazed!
I would shop at Buy Buy Baby all the time if they had a store any closer to me. Hopefully for baby #2…

I did my registry here and purchased thousands of dollars in baby goodies…
Everything ok, except remember to keep track of who gave you what as gifts! They don’t log this information for you!
With Pottery Barn and Bloomingdales, their registries will keep track of which of your friends and family bought what item, so it makes your thank you card writing super simple… but Buy Buy Baby doesn’t do this and I didn’t know, so when it came to writing my thank you’s… I had a really hard time!!!

I don’t know why I was surprised that this store was underwhelming, considering it’s owned by BBB. It was a mess on a Saturday evening! The stroller section was so littered with items it was impossible to test out anything. There was only one employee in the carseat section so other customers were impatiently waiting for help.
The clothes section is the best and neatest part of the store. Lots of cute items to be found even though the price is high compared to other stores.
Lastly, it was hot and stuffy during my visit. How can a store that has pregos as a big part of its clientele not turn the AC on?
P. S. Use the elevator at your own risk. The inspection certificate inside expired in 2013.

I went here with a friend who’s expecting and she set up her registry.
Their selection is certainly extensive. Whatever your baby needs (or wants, as will likely be the case), BBB will probably have it. The store was well-​organized and clean, which made navigating the sections a bit less daunting.
That being said, there is a LOT to see here. If you’re working on a new registry or just browsing, grab some water from the registry desk and get ready to be here for the long haul. For some, the sheer size and product availability can be intimidating and/​or overwhelming. Luckily, the sales associates are available and helpful. They weren’t pushy, but are just attentive enough.
If I have another, I’d likely drop in here to see what all is available. Price-​wise, you see a very wide range, so you may find it’s helpful to check here and do some comparison shopping.

I’ve popped in more than a few times to pick up odds and ends for baby or exchange some gift registry items. Price-​wise, it helps to comparison shop, but I’ve found they are mostly consistent with Amazon in terms of registry items. They’re missing some major brands, but the store overall is well organized and the staff has been pretty helpful for the most part.
Lots of clearance racks of clothes and other items. Big ticket items are displayed well so that you can test them out. Seem to get in new items to the baby market.
As many others have noted they do not accept expired coupons (boo!) but they take Bed Bath & Beyond coupons as well.
I did register here, but their online registry is a little challenging to work with (way too much logging in needed). They were great with exchanges however (I ended up with about 10 small Halo sleep sacks and easily exchanged them for a few Halo swaddle sacks.

Love, love, love! As an expecting first time momma, I want only the best for my Peanut. Baby’s R Us is ehhhh… as are some of the other common stores.
Buy Buy Baby is awesome! The customer service was impeccable! Starting our registry was effortless. The attendants were so helpful explaining the process and giving us tips to get things on our registry. There’s attendants in each department ready to assist with any questions you may have. They are all very attentive.
Want bottled water? Just ask for one, they have it readily available for expecting mamas. Need a bathroom? There’s one on each floor… yes there’s 2 floors! Of fun! I honestly cannot tell you how long we were in here lol. Long enough to go to the bathroom 3 times #preggoproblems.
In total, I scanned 150 items on our registry. Crazy I know. Once you go home you can log on and add, replace or delete items with the email address you registered with. I can go on and on about this store… but I’ll stop…
The only disappointing thing is that the only available store is in Rockville, an hour away for me. Totally worth the drive though.

When it comes to chains, Buy Buy Baby takes the cake for baby gear, furniture, clothing, etc. The staff is professional and knowledgeable, the selection is expansive, and pretty much everything you need is in one location. Up until I had the need for one, I had never been in a Buy Buy Baby and was surprised to find out that it was a sister store of Bed, Bath, and Beyond. Figures! That’s why I enjoyed it.
It get crazy busy on the weekends, so I would suggest that you try and go during the week, but even if you can’t, you will be well-​taken care of! Pricewise, Buy Buy Baby runs the gamut, with high-​end, moderate, and inexpensive options. The 20% off coupon you get right away doesn’t hurt either. If you have to make a move to a store for a baby gift, this is the place to do it.