Servpro of Auburn/Rocklin

I am writing this for my elderly parents who recently had major water damage in their home.
There had been a slow leak over the last 10 years that had caused a lot of damage to my parents kitchen and laundry room. For a month they have been living in a hotel while Servpro worked very hard to dry and replace their floor, wall, cabinets, paint, move appliances, pack in boxes the contents of kitchen cabinets, and then move everything back. It was quite extensive. They could not be happier with the way they were treated, so very fair, above and beyond! Rick Hengl, the project manager is to be commended for taking care of the elderly folks that they are, in their 80’s, he explained very patiently, answers to their questions, and helped them deal with the insurance issues. The workers, Paul, David, and Alex, were spectacular! They did a fantastic job and treated my parents very kindly.
Having elderly parents that are two hours away is difficult, you always worry about them being taken advantage of, I cannot thank you enough Rick, and Servpro for taking really good, fair, kind care of my parents and their home. I wish you constant, continued success, you deserve it. You are the type of business that should have lots of 5 star reviews. They are professional, kind, hard working, and ethical. Thank you thank you thank you!

Servpro of Rocklin is the most amazing company. I had an emergency carpet cleaning after my Dog threw up all over them. I called them upset and they were so nice and helped me stay calm. They assured me they would fix it and were out with in the hour before the stain set and cleaned it up. They also got rid of the horrible smell for me. Thank You from the bottom of my heart for coming to my rescue so fast