Lojo Group, LLC

I own a small business in Rocklin, CA and I was in need of a new web design/​hosting business to help us. We had a bad experience at our previous web design business and needed a fresh start. I called Lojo Group and was connected to Stephen, Stephen answered all of my questions and immediately made me feel more comfortable about the process of switching my website hosting to their network.
My business partner & I set up an appointment with Lojo and we met with Stephen (Solutions Engineer) & Eric Lay (Owner). At our appointment Stephen & Eric offered us solutions and answered all of our question and quickly started working on switching our website to their hosting network. At our appointment, Eric introduced his entire staff to us and let us know if we needed anything regarding our website they are here for us. We have also had the pleasure of working with Maria A. (Front-​End Support), she has helped us with question and resolutions to issue we were experiencing.
Very satisfied with this firm.

LOJO is very professional. Everyone there is very helpful and highly knowledgable in the art of web design and marketing. I recommend it to anyone looking for web design. You’ll be very happy with the quality of work done at LOJO!

In January of 2013 I met with Eric to discuss building a new website for me. I had done a fair amount of research and spent a fair amount of time going over what I wanted. Eric sounded like he knew what he was talking about and had the organization to get done what I wanted. We agreed to move forward on a $ 10,000 project.
I was then handed off to a project manager and started from zero all over again. She actually was doing an ok job, but then 2 weeks into the project I was handed off to another project. We would have a meeting and go over what I wanted done, with the meeting always ending with «we will be ready to go live in the next 2 weeks». This person was very incompetent and at each of our next meeting very little of the things that I asked to be taken care of would be completed. I ended up spending about an hour looking over the graphic designers shoulder and directing how I wanted things done. By June my frustrations had reached a head and I sent several emails to Eric hoping to move things along. By now I was being charged for a separate SEO contract, in which content was to be reviewed and that links and redirects would be taken care of. After being turned over to yet another project manager that actually did a pretty good job of communicating the design was finished to my satisfaction. The site finally went live near the end of the summer, and I had several other people that I knew take a look at it. As they looked into the back end, none of the redirects and links had been taken care of before the site went live and had we stayed with this site we would have lost all of our Google rank from the last site. Eric’s response to this is that it would be taken care of a little bit at a time by the SEO contract of $ 600 a month. I then had 3 days of no returned calls and a complete I don’t care attitude from his people as I tried to go back to my original site. LOJO got about $ 12,000 of my money and I got a worthless website.
I have just finished a new site and it was done in less than 45 days and everything went smooth unlike my experience with LOJO.

After I posted this review Eric refunded our monies and threaten us to remove the neg. review or we would be sorry!
I guess he was right he posed a page of lie’s about our company in retaliation, what a BAD person!