My wife and I worked with Chris to secure a mortgage for our first home. Chris was referred to us by a family member. We had a tight closing deadline to fulfill but Chris was there with us every step of the way even answering questions we had before we started the buying process. During the closing process Chris explained our options, answered all of our questions patiently and thoroughly, and if not immediately available, responded to us very quickly. We felt like Chris had our best interests at heart and overall provided excellent customer service.