My husband and I stayed at this hotel as guests from a wedding party. The lobby and front entrance of the hotel is nice, and extremely deceiving. The room was outdated and smelled terrible, partially of urine and who knows what else. The door stuck so you had to slam it shut it which was extremely loud, the air conditioner/heat vent was filled with dust and was very dirty. The bathroom looked as clean as a dingy outdated bathroom could look but bring your own toilet paper and towels. I also woke up to a housekeeper shouting on a cellphone cleaning a room down the hall. If it weren’t for the trolley service provided from the wedding, and the beverages to help me forget the stench, I would have walked out and gone somewhere else. I would not stay here again, or recommend this hotel to anyone. I gave two stars because the front desk was friendly and easy to deal with, and breakfast was included.
Felicity B.
Tu valoración: 2 Palmetto, FL
This wasn’t a very nice hotel. We had an awesome experience at a best western plus and figured this would be comparable. Our room smelt musty and pretty old. The shower was gross and we kept our shoes on when we walked around the room. Won’t stay here again.
Ron M.
Tu valoración: 2 Burlington, VT
At the very best giving them 2stars. Kind of weak hotel, basic amenities and older hotel. I’m not sure what the DONOTDISTURB sign they provides means; neither does the housekeeping staff(just like ALMOSTEVERYHOTEL in America) because although the sign was out, they still tried to enter the room while I was showering(because the flip lock was moved, as someone tried to enter) and again while I was drying off. So, if they provide a sign, don’t you think the staff should understand the sign. SMARTENUP, PLEASE! If check out time is 11 or later, why does the housekeeping staff ignore the DONOTDISTURB sign and still try to enter your room? I’m paying for the room till check out time. THATSWHEN I WILLCHECKOUT! Only stay here if you’re in a jam like I was last night. Otherwise, try another hotel.
Meredith A.
Tu valoración: 5 Chicago, IL
This was a great hotel. Very comfortable, friendly staff, good price, located near local attractiona only 20 min. from downtown Boston. I would recommend this Best Western to any one coming through Rockland.