Food was good, however the waitress completely ignored my boyfriend’s request for another soda, after he said it did. not taste right. Then later, after bringing me a refill, she completely ignored his empty glass. He had to ask for a refill
Jake G.
Tu valoración: 2 Rochelle, IL
Although the establishment itself is quite kept up, the food is sub par. our server had no idea about the promotions and the menu items. My wife and I ordered two simple burgers with a cup of chedar broccoli and totilla soup. Both of which took over fifteen minutes to get to our table. The soup was not that good at all. the cheddar broccoli was overpowering like a just but into a hunk of cheddar, and the totilla was more of a fajita thrown into a bowl with tomato sauce poured on top of it. We had ordered medium burgers. After a solid forty five minutes with an empty dining room? The burgers arrived and were extra well done. A mess! I would not recommend this establishment for a classy meal at all! But a simple outing with a group of friends might be possible if you really don’t know about food. The management was very kind and offered to correct l mistakes. Like I stated prior the establishment itself is very well kept and environment itself is very upbeat and professional. The only problem that lies is the kitchen
Sebastian R G.
Tu valoración: 4 Rockford, IL
First time here in the longest of time. Literally, longest of time. I ordered the NY strip. Rare, really juicy and delicious, but I feel like it lacked in flavour, so I need a good amount of salt and the sauce they brought me. Also had broccoli with it and Mac and cheese. The broccoli of course good, can’t go wrong with that, the Mac and cheese was really good! My beverage was the angry orchard, it was good, but it tasted different then other orchards. Now the cleanliness, was good bathrooms kept to notch, floors and tables well done. Service was good too, she was attentive and made sure we were alright from start to end. Never were we unsatisfied. My parties food had burgers, they both thought it was really well, but may needed fries and better BBQ sauce. Would I come back, yes. A bit better then Applebee’s, but the space and flavour at Applebee’s is better.
Dong B.
Tu valoración: 4 Ankeny, IA
Good place for lunch. Not too busy and the staff is attentive. Love the Jack Daniels sauce. I wonder if it would go well on a DQ sundae? Instead of hot fudge I could drizzle it with the sweet and yummy Jack Daniels sauce.
Mari W.
Tu valoración: 2 Marengo, IL
Two stars and they are both for the waitress that we had, cuz she was amazing… Ok I know this is a chain restaurant, but come on now EVERYTHING has to be fried? When the warm pretzels came out they were swimming in oil! there was no mention of that on the menu… The chicken salad was meh, the chicken tasted like wet dog. Hubby got the burger well let’s just say that was dripping with grease too… I suggest to Friday’s they revamp their menu, have a few dishes you are good at that staff can cook, THATDOESNTINVOLVEFRYINGEVERYTHING…
Nicole F.
Tu valoración: 2 Harvard, IL
Drinks, dessert and service were good. Entrees weren’t worth the price. Worst thing. the place was filthy. Our booth had grime and splatter all over the side wall and the lamp was dusty and gross. Things were sticky. Pretty sure they can’t be bothered to do anything more than wipe down the table top. Ended up with bronchitis shortly after our visit. Coincidence?
Christena C.
Tu valoración: 5 Forreston, IL
Went to tgif after Xmas shopping at the mall and ordered a bunch of appetizers… perfect and light… loved it
Antonia P.
Tu valoración: 1 Beloit, WI
My bf and I were out for a date night. We had never been to the tgi Fridays in Rockford but we love tgi Fridays– we quickly found out the Rockford location is not for us. We sat in the bar and waited five minutes for someone to come help us even though the bartender was right there. When someone did help us it was the manager not the bartender. We received our drinks and ordered our apps. I asked whether the lobster was rock or Maine bc it’s a big difference in taste and flavor; she didn’t know but I had her go find out. As I’m waiting for my answer I hear her ask and her boss who laughs and says something like I don’t know just tell them it’s Maine! We were shocked how he said that right in front of us. While we waited for our apps I was watching the bartender and our server continue to wash dishes, the bar, etc. while making drinks and bringing ppl they’re food without ever washing her hands. It was gross and unsanitary so we left. I’m a server and I wash my hands raw rather than mess with people’s health!
Chris C.
Tu valoración: 2 Loves Park, IL
Our waitress was friendly but a little scatter brain. She brought wrong food out, gave wrong tickets, was not good to refill drinks. Did not bring out enough napkins when asked she said she will bring right them out but apparently forgot on her way to get them, we had to remind her again. Our lunch trip with corporate members spread into a 2.5 hr. Lunch… not pleasant @ all.
Shannon F.
Tu valoración: 1 Rockford, IL
We stopped in last night and were disappointed right away. We walked in to people talking who couldn’t stop to greet us. They’ve changed the menu and are no longer serving some things which were staples of the old. They stopped carrying Guinness and didn’t replace it with another stout. The appetizer we ordered was small for the new increase in price. We ended up leaving and having dinner somewhere else. As we left we informed the manager we wouldn’t be returning which is sad since this was a good close restaurant to us.
Ken i.
Tu valoración: 2 Rockford, IL
Not a good experience! We’ve been there several times before and it’s typically ok. Tonight’s experience was poor. There were 6 of us. The timing of the serving of
Alyssa R.
Tu valoración: 2 Rockford, IL
Went with a group of friends and the service was terrible. Waited too long for our food and the food wasn’t even that good. Atmosphere of the restaurant is very dim and sad feeling. The employees are trying way too hard to be happy there. Another thing, our server said that they can’t talk about their pick 2 for 10 unless it’s being brought up by the customer. sneaky marketing but what if the customers don’t know about the deal, the quality of the food doesn’t go with the prices.
Mike R.
Tu valoración: 1 Rockford, IL
The food, when prepared right, is good. I’ve been there three times and either my party or myself has had major problems. One time I didn’t get my meal until everyone was done, the next the food was underprepared, and the last there was hair in my friend’s mashed potatoes. Moral of the story: not going back. After I stopped giving this place opportunities, my friend received food poisoning with his $ 12.99 entrée. Whether I’m unlucky or not, I will avoid this chain and location.
Scott G.
Tu valoración: 4 Loves Park, IL
We called around forever trying to find a place that was actually open on Christmas Day for dinner(aside from the usual Chinese options). The family was coming in from out of town, and they wanted to eat out. The service was phenomenal, and the menu had something for everyone… one on a diet, one a vegetarian, one gluten-free, etc. Kudos!
Ryan J.
Tu valoración: 5 Nashville, TN
I live a long ways from this restaurant in a rural area that really doesn’t offer anything along the lines of good food. Whenever I get to Rockford I try to stop at TGI Friday’s. To date I haven’t received a bad meal. The service has always been great. I tend to bring people with me and suggest this location to others now that I have had so many positive experiences. The one time I had a minor issue the manager took care of it immediately and everything was perfect from then on. I would HIGHLY suggest going here if you want good food and service!
Jim T.
Tu valoración: 4 Marengo, IL
Consistently good food.
Chad L.
Tu valoración: 3 Rockford, IL
The sizzling chicken and shrimp immediately caught my eye, but half the shrimp had the tails left on. Other than that little snag the food was good.