Pilot Training Solutions

Not sure whether Unilocal is the best place for finding /​reviewing this type of business, but I just completed my IFR ground training — using only Pilot Training Solutions and got an 88% on the written.
If you’re comparing them to Sportys or King (or any other), just know that theirs includes all mediums: iPad, online via browser, installable app for PC or Mac — included in one price. With Sportys, you have to pay extra if you want more than one of those. Also, they included their check-​ride software, which is very thorough, for free.
As someone who’s gone through 6 years of higher education, I feel qualified to say that this course was very structured, while at the same time, very engaging (the presenter covers what could be very dry topics in a very interesting and easy-​to-​understand way). The multi-​media also helps this.
In terms of responsiveness — I probably emailed them ~15 times over a month with many different content questions (e.g., «why is wind reported in true direction while instruments are all magnetic?»), and each email was responded to within 5 minutes with courteous, patient, and professional answers. In one case, they asked if we could speak on the phone (which we did), so that they could explain a complex topic rather than exchange multiple emails. Their customer service is top notch.
The reviewer who gave them one star may have a fair opinion that their teaching style does not align well to his personal needs /​ability to understand, but in no way can anyone claim that this course is unstructured or that their customer service is unreliable.

I tried this for my instrument knowledge test, but quickly discovered it is not very good.
Unfortunately, I paid the infull amount but the company was not willing to refund my money.
I offered some constructive criticism, but they’re not really interested in real feedback from their customers — the telephone contact numbers and email addreses are disabled.
While the instructor is clearly knowledgeable, I find the unscripted narrative accompanying the powerpoint slides is wordy, unclear and confusing, and it renders the entire program very inefficient.
I believe it would be far more effective if the narrative and description was less «conversational’ in format, and more scripted and succinct.
Students are better off using the King videos and Gleim test prep books and software.