Valvoline Instant Oil Change

Great customer service, great prices, and they are very quick here. They tend to be busy but the wait isn’t very long at all. Always check out coupons !!!

Literally filled a sexual harassment report. One of the worst experiences and service of my life. Young women DO NOT go here.

Love this place. Always in an out quick, and the staff is amazing. Jose is the hottest and friendliest mechanic you’ll meet here. Let him under your hood. You won’t regret it.

Stopped in while on a road trip away from home. Fast and friendly service. Add on services were well explained, and no attitude when declined. Service manager was attentive. Because of service here, I will seek out a valvoline for my next oil change.

I’ve grown weary of going to these places but I was in a pinch for time so I decided to stop here for them to get my business.
If you like trained monkeys for service here is your place, the attendants first mistake was lying to me about my air-​filter interchange every other oil change (every 6,000 miles), after consulting my owners manual the recommended interval is every 30,000 miles.
The second strike was I am ‘over due’ for my automatic transmission service, considering this was the time to Valvoline how would they know? Did they ask for my service records? Did they check my fluid to determine the oil viscosity? No, they didn’t in large part to the fact my car is MANUAL! An example of how there trained monkeys at their best. They don’t care about you, your car, or dignity.
It’s unfortunate that most places are like this, preying on the week. I will not give my service at either a retail location, or off the shelf the next time I do an oil change. Behavior like this is enforced by management and probably the company as well.

Friendly, professional. It’s like a drive-​through oil-​change: they work while you sit in your car browsing the internet on your phone — takes around 15 min.
Two bays capability for 2 cars each, I didn’t have to wait in line on a Sat even though its Henrietta so you might expect it to be busy — they have nice hours for working folks that can’t make it to garages that close at 5 (open on weekends and late-​ish during the week).
Nice perks such as setting your tire pressure (complimentary) and filling up washer fluid (complimentary).
They may offer tire rotation, transmission fluid etc but weren’t particularly pushy at least with me, in fact they noted that my tread was pretty even so they didn’t recommend I pay for a rotation.
Price was 75 – 85 $ for a fully synthetic oil change inc. tax (depending on if your car needs more than 5 quarts).

Good guys, quick service, good prices… They always let you know what extra things need to be done but never push you to buy it…

I had 2 pretty bad experiences with the. Jefferson road branch back to back. First I was told they were understaffed and could not perform an inspection. There wee only 2 cars ahead of me and it was an hour and a half before closing time.
Second experience they left the lid loose, unattached on my master cylinder.

Low rating for the price. Oil change should be cheap, even with convenience calculated in. I’d pay a friend ~$ 15, and any regular shop will do it for ~$ 25. $ 40 is way too much. There was a little wait, but not bad simply because I wasn’t in a rush. ‘Instant’ might be a misnomer here.

As noted, this is a VERY busy place… however, once you get in, they do a prompt & reasonable job. Very glad that they’ve taken over the old Jiffy Lube location in Brighton. One tip: if you need to get your car inspected, make an appointment!