Town Line Pizzeria & Bakery

Great little pizza place on 125. What I love is the delicious crust. Good dough with a nice cornmeal crunch. It’s not soaked in grease like some of the competition. Sauce and toppings are fresh and delicious. What have I tried? Hawaiian, pepperoni, cheese and ‘steak and cheese with hots’. If you like a za that stands on its ingredients and not the amount of olive oil, you won’t be disappointed.

Just ate here with a few of my friends. Two turkey clubs, chicken bacon ranch sub, and a steak and cheese. Young kid took our orders and seemed to have little knowledge of menu.
After our orders were taken we sat down and a young girl came out about 2 mins later asking if we wanted ham on our turkey club orders. Then asking what vegetables we wanted on it… Last time I checked a turkey club is mayonnaise, lettuce, tomato, bacon and turkey! Not ham, cheese, turkey, tomatoes, bacon, onions… Etc.
While waiting for our food we could see them through the window and none of them had hair nets on, which means they probably didn’t wear gloves either.
Then when we got our food the turkey clubs were the only good food we received. The steak and cheese, smelled and tasted funky. The chicken bacon ranch was actually what It says I guess… Chicken and bacon (over cooked black bacon) with ranch just poured on top… Appetizing.
Finally we left and said wow what an interesting experience… Last time I go a pizza place that’s also a bakery??? How weird.

They offer a decent selection of pizzas, along with a variety of baked goods. Prices are a little high for the area but they offer friendly but average service.

First, the pizza is great! I loved it! The wife and I took a chance on Town Line early this summer. We went in with the intention of eating there. We were babysitting our niece, aged 3, who once we sat down, desperately needed to go potty. Unfortunately, their restrooms were closed due to a plumbing problem. Although it didn’t bother me much, my wife was less than impressed. We took our order home. I loved the pizza, she didn’t. I liked the sweeter sauce, she didn’t. To each his own I guess. I went back the next day to pick up some baked goods for breakfast. The staff remembered me from the night before and apologized profusely for the restroom issue. Bought a half dozen of their muffins and brought them home. I was excited, I love baked goods! The muffin was horrible! It was like biting into a giant salt lick! Someone must have used salt rather than sugar when preparing that batch. The other muffins were fair, dry and a bit stale, it was obvious they were more than a day old at the time of purchase. I haven’t been back since. For the cost of the food, I’m in no rush to gamble again

First of all the pizza was pretty good. They seem to use a good quality cheese and the sauce tasted homemade. If you don’t like a slightly sweet sauce laced robustly with garlic this isn’t for you. I thought the sauce was the best thing about the place. Really tasty.
Now here’s how to NOT be ANOTHER failed business in that location.
Be friendly on the phone. Someone went out of their way to find you and give you a shot at their business. This is you’re chance and your blowing it. You should be super nice on the phone. A high school kid can get this part right. If you’re having a crappy day or it’s too hot in the kitchen nobody cares. Suck it up and be nice. Make your customers feel welcome or they won’t come back. Trust me. This is your money you’re investing here. You need to be successful and when the bank comes calling no one is going to care if you were having a bad day.
Be friendly in person. These are the people you need to keep coming back. Don’t make them feel like they are intruding on something. When a customer comes through that door that needs to come first. They are what’s making you money. Not your dinner. Not kitchen chores. Them. They are the only thing between you can failure. Neutral is not good enough. People who are already running a successful business get to do that. Not you.
Make the place look less abandoned. Get a closet curtain or something and cover up that cooler. It makes the place looked like some shit hole convenience store in Somersworth that only sells lighters and bath salts.
You might want seriously consider handing out a menu with the orders. Pretty basic and you’re not doing it.
Also, it’s a bit of an expense, but if you’re not going to put up a web site (which I think is crazy) then you need to at least invest in mailing menus.
Good luck. Your pizza is tasty. So is the other guy’s. Try harder.