RAC for Women – Pittsford

Worst place to go to! They over charge you, I rather go planet fitness or another gym. I wish I could give them 0 stars but it won’t let u

Oh, RAC for Women. I’m so torn about you. I love, love, love the classes they offer! They hire fabulous instructors to teach a huge variety of classes. If I’m not in the mood for TurboKick one night, I can always go to cycling. If I’m not in the mood for Saturday morning cycling, I can go to PiYo. That’s wonderful. A+. I’ve even won some contests with amazing prizes at the RAC, so I feel super grateful!
However, as other reviewers have mentioned, the RAC is an incredibly sales-​oriented place. I occasionally try to bring a guest with me to the gym, which is allowed… provided that they take a full tour, listen to a full sales pitch, and sit down with an employee to talk about pricing. Ugh!
Important to note: you can get a shorter contract (1 year instead of 2) if you can provide proof that you are a student. Usually they’ll ask you for a copy of your schedule for the academic year.
The RAC is currently undergoing renovations, which I’ve found immensely frustrating. Since the renovations are occurring while the club is being actively used, it feels like you’re walking into a shitshow every time you go to work out. It was fun seeing exposed wires and random insulation spilling out all summer long. And they’re still not done!
If you’re in it for the classes, this is a good place. You might just have ot put up with some nonsense along the way.

Do NOT go here if you can’t afford a membership for $ 30 or more a month! I had a membership that I had originally signed up for when I had money & wanted to only do the special of 3 months for $ 49! & then after that was all done, they tricked me into signing up for a membership & told me that I could freeze my account until I found a job… But they still took money out of my account! After I consistently told them that I do not have a job, they still signed me up for it & almost made my account bounce! All they care about is getting their numbers of how many people they can sign up each month! It’s like a game to them and they are selfish and use unethical business practices!!!

More classes during the day!

I’ve been a member at the RAC for Women since 2005. Mainly because it is the only «women only» gym that offers different classes in addition to the standard gym equipment. They also offer personal training (extra) and a crossfit type of facility they call «The Brickyard» (in addition to your membership).
The downside to this gym offering all these services is that, IMO, there isn’t space enough for it. They got rid of the stretch and free exercise area to put in more cardio machines. Granted, they probably needed them with the abundance in «body by summers». Which also lead to the abundance of personal trainers and group fitness. But now people set up mats in the middle of the weight room, which I find irritating for both the clients walking by and the the person exercising.
One complaint I have as of late is that for a «Women’s» gym, they’ve had more than one male employee working. I get it, it’s probably illegal and discriminatory not to offer a man employment. But by looks alone, it’s clear to see that these men know NOTHING about fitness and probably got hired to work on conning folks into memberships. Sometimes I just want to walk up and ask «do you even bro?»…but I already get creeped out by them to chance it.
The facilities are relatively clean with the exception of the restrooms. That is kind of expected I guess. But there is this weird smell that makes me queasy. Not a sewage type smell, but more like old pipes and precipitation.
Ok, downsides aside, even with the shady business practices, what keeps me coming is the fabulous instructors. They need to treat these people well. Offering a variety of fitness classes don’t mean anything if the instructors suck. My favorite instructor is Becca. She is energetic and easy to follow. There is never a dull moment in her classes. Expect a good playlist always! The other instructor I like is Mari. Just looking at her will get you motivated. Her playlists will keep you pumped for hours.
If you are like me and hate co-​ed gyms, this might be your best option in the area. So do your research, come check out the gym prepared and DO NOT get suckered into their shady membership join fee. Don’t be afraid to say NO DEAL! Also… do the math!

I am writing on behalf of the terrible customer service I have received since I joined January 7^th, 2015. I have had nothing but problems with the trainers and all other help. They do not care about the people they only care about getting the money. I am now trying to get a refund and you would think I wanted their BLOOD… I will never ever recommend the RAC nor any other fitness center again.

This is my favorite gym in rochester for a few reasons: first is its proximity to my house, which is the reason I even make it to the gym. Second, they offer SO many classes — huge variety, tons throughout each day, great enthusiastic instructors, I just love it.
Third is that it’s all women, which is why I love this location of RAC specifically! It’s just less intimidating and more fun and relaxed.
My only issues lie with their memberships (locked in foreverrrr) and pricing, since their prices are a good chunk higher than other local fitness centers in the area. This is the issue that brings this gym from a 5 to a 3 star place for me. I just wish they were more flexible in their options and I’d certainly be a member more often. I haven’t been in town full time since I left for college 5 years ago, but when I’m home for summers or longer periods, I always want to join but then am stuck with a long contract that I need to jump through rings of fire to get out of when I need to (not to mention pay a months fee to quit! Ugh, who has all that extra cash lying around?). It’s just frustrating to have to go through all that trouble and those restrictions, just let me sign up for a few months! Flexibility like they have at LA Fitness would be a great next step here — just pay the first and last months membership and stay as long as you like… SO MUCH EASIER! And less claustrophobic feeling when you sign your life away on these contracts. It really is a downer!
Either way I keep (trying) to come back, and it’s definitely for the classes and the fact that they have wifi, and the cleanliness and overall atmosphere of the place. I just wish it wasn’t such a trap to join and be able to leave when you please.

I checked this gym out last week because the location is convenient to home and I loved their massive list of classes. I dropped in for a Zumba class (which was great) and to check out their facilities. They have lots of machines and lots of classes and it seems like a nice gym.
I didn’t end up joining though because of their high pressure sales tactics and because of the required annual contract. They seemed very inflexible about the contract which bothered me because life is full of unforeseen circumstances (case in point — we found out we had buy a new car a few days after my visit). I really don’t mind a join fee to keep people from dropping out and rejoining, but I was not interested in a contract.
The sales person I worked with was very nice, but I felt like I was at a used car lot. It’s a shame because they have great offerings. I really think the ownership needs to rethink their format and how they recruit new members.

My requirements for a gym:
–clean
–ventilation/​circulation
–personal space
–leave feeling refreshed
Besides the woman manager pushing me to purchase a $ 30/​month membership instead of the $ 5 for 5 classes deal (I was only there for turbo kick), I’d say the gym was pretty comfortable.

I am making a repost to the proper location.
This is my first gym membership, so as I have nothing to compare this gym too, I still don’t give it a good rating. I «won» a 2 year membership, which ultimately means they gave me a $ 200 gift card which deducted an amount off each month, so I pay one low monthly payment, but am locked in for two years. My complaint is not with that however.
When I went to sign up the staff was so friendly. I was so excited to begin working out. The girl who signed me up claimed she was going to be my mentor and help me reach my goals. She said if I was not frequenting the gym she would call me, etc. Well, needless to say once I signed up I might as well been invisible. I went to the first of my fitness appointments which was with a different girl. This girl was so unfriendly and made me feel so uncomfortable, which in a situation where she was required to measure certain areas of the body we are told strangers should not touch, she could have made it less awkward for both of us by at least cracking a smile. She made a follow up appointment for measurements which I immediately cancelled. Also, when I first signed up I was given a temporary membership card to use which expired 2 weeks after I signed up. I went to the desk to see when I would get my key card, and the girl said I was not in the system at all. She told me to come back the following day because she didn’t know what to do; so ultimately she might as well of said «come back tomorrow so it is someone else’s problem.» I saw about three different people, who all could not give me an answer and all told me «you’re not in our system.» They still allowed me to work out, and were able to charge my credit card fine (of course!), but I was «not in their system.» About a month later, I was «in the system,» whatever that means. I also have only been to the RAC for women in Pittsford, so all of what I am saying only pertains to that location. Which brings me to my last point, it is an all women’s club (totally legal) yet they have one straight guy working there. That just seems creepy to me, sorry. An all women’s club, and one guy who chooses and is allowed to work there?! Something is not right about that.
I have just recently started going to some classes. I really enjoy the classes; but what sort of bothers me is how each class differs so drastically by who teaches it. I don’t know if RAC outsources instructors, or if they create some sort of criteria but it is unsettling to walk into a class and not be sure what you’re gonna get. I will say going to the classes though has improved my image of the RAC for Women and I enjoy the «club» vibe versus a gym.

I was visiting my Mother in law and went to a great class called «Ripped». She is a member at RAC in Pittsford. My first impression of the club was HORRIBLE. They have a huge sign out front that advertises a monthly membership of $ 10. Since I was just visiting, I was hoping to get a guest pass (since my mother in law IS a member). I have been a member at many gyms through the years and find that the good ones always offer at least 1 or 2 guest passes.) We were advised that was not an option since I don’t live in the area? I inquired as to whether I could then pay the advertised monthly special of $ 10/​month, even though I would only be using it once :) The women at the front desk advised me they were unable to make that decision, so they would have to call for someone who could.
In saunters and I mean saunters — (he was clearly in NO hurry even though we were trying to make a class that started in about 10 minutes) a guy who I am guessing? was a manager? Which I find incredibly ironic seeing as it is a «women’s only» gym!!! At any rate, he was a total jerk! He advised us that the membership is $ 10/​month but only after you pay the initiation fee of $ 75 plus a few other add ons?! I was feeling frustrated and asked him why so many gyms do this to visitors of members? Do they not want to accommodate their members? IS it costing the gym ANYTHING for me to take a class (that was not full by the way)? To me, paying $ 10 was reasonable and something I was more than happy to do in order to take a class with my mother in law. I told him that I thought it was wrong to advertise something so clearly and then not to uphold it. I actually referenced it as a bait and hook tactic. He strongly disagreed and referred to it as advertising. We went back and forth a bit more (I mean REALLY? IS he actually ARGUING with me over this?) I felt like he was completely unprofessional and arrogant. His delivery left much to be desired.
All said, I did suck it up and pay the $ 15 so that I could just end it. After all, I didn’t want to embarrass my mother in law too much:) But after leaving that gym, I was determined to write a note to let others know about my crappy experience. This guy is driving customers away with his poor, condescending attitude.
My advice, go to another gym!!!

This location is typically packed at the gym rush hour (4−7pm) but after that, it gets much easier to find a machine to work out on. They have a great variety of classes — I like taking the Wed. 6:30pm Zumba class with Becca here. They don’t have much in terms of free weights here and if you get a personal trainer, you have to compete with the other gym goers with what little weight lifting equipment there is. RAC Henrietta is much better in terms of free weights and they have a PT room reserved for personal training clients.
The locker room is always clean even though trying to find a free locker can be hell. The parking lot here is always PACKED to the gills. I have no idea why. Even when the gym is dead, the parking lot is packed. Often, I have to park at the very end of the building (by the dance studio) and I hate doing that in the winter because that area is very poorly lit and a little creepy.
I do hate being asked if I know anyone who wants to join the gym but I think that is a common syndrome at most gyms.
The RAC Pittsford is women only. This is their biggest edge over most of their other locations.

I was just called for the 9TH TIME. I asked again to be removed from their call list and the girl on the phone was very rude. AVOID THIS PLACE AT ALL COSTS!!!

I was a member here for several years. The gym isn’t fancy, but it met my needs for the most part. The problem with the RAC is the business office. They simply are not honest and do not respond to the members. This is the second time I have been over billed and the second time I was told it was my problem not theirs. Please do not give this company your credit card number!

The RAC is awesome! Everyone is so friendly and helpful. I just joined in January and I have enjoyed every minute. The classes are just what I needed to take my workout to the next level!

While I love the classes at this location, the rest of my experience so far has been average. The class instructors are motivational, friendly, and really push you to do your best. The locker rooms are a little worn but the studios and equipment are kept in good shape.
On the other hand, my first experience was very reminiscent of buying a car, and not in a good way. I felt like I was being pumped for information without even seeing the facilities or deciding if I actually wanted to sign up. Also, 2 weeks after my membership started I still didn’t have my ID card. This meant I had to sign in at the front desk each time I walked through the front doors. The front desk staff also wasn’t very good at the whole ‘take care of the new member’ thing.