Quality Inn & Suites

We’re pretty livid with this hotel because we were charged extra for being handicap. My mom has has knee replacement surgery and can’t climb stairs. Normally we can ask to be on the main floor near the lobby, or for a handicap room and she is fine. Not so at this «quality» establishment. We made the reservation, had to pay everything in advance, and THEN were told that we had to pay extra for an accessible room. There is a second floor, but there is no elevator. Having already paid we couldn’t not use the room.
The main room with kitchenette was large, but not well laid out and not laid out so that someone in a wheelchair could use it. The couch was hard to get up from due to its age. The tv system was confusing. The listings would say that one national network was on one channel when it was on a different one, or the channel wasn’t on at all (no PBS). Furniture was possitioned to cover up cuts in the fabric rather than in a way that made sense.
The kitchenette, bathroom, and back bedroom are not wheelchair accessable.
The kitchenette was nice in that it has an apartment sized refrigerator, microwave, glasses, plates, and the like — but no stove.
Next would be the information on the wi-​fi. We were five rooms down from the lobby and had huge connectivity issues. None of my Android devices could connect, and the two laptops could rarely connect. We discovered that in order to use the wi-​fi we had to choose one of two ads to view. This was just to be able to read email.
Most of the staff seems to not care about anything. When the main manager would rather text then take payment you know something is wrong in the morale department.

I didn’t give this 5 stars as it is not a luxury hotel. but it really met my expectations. clean, attractive rooms, great breakfast. got a discount with my AARP membership. the suite set up is great for anyone having a same day procedure at mayo. absolutely recommend it.

Great place to stay, large clean room, kitchenette and clean tub with two sprayers. Waffle breakfast and hot coffee in the morning.

I agree with John, this motel is all suites. The units have two rooms, kitchenette and the second floor suites have skylights so if you are on a budget you can’t beat it.
Not for the fussy. Good basic place to stay

We found this place in
while looking for a dog friendly motel to stay in on a return car trip from the Black Hills. If you ever need to visit the Mayo Clinic for an extended period, I would highly recommend it. Suites are reasonable in price, large and well appointed — we were not looking for a suite motel but this one happened to be the bast dog-​friendly buy in the area. Location is a quiet back street paralleling the main commercial drag. While no pool or spa, guests can use those at the Holiday Inn across the street which had the same owner. Front desk help was very nice. Highly recommended.