Midas

Good service, no surprises. Did the job. have been there again since the first visit.

Today I went in for an inspection for another company and was told the wait was about an hour and a half. They got me in within a half hour. Come to find out I needed new brakes and rotors. They gave me a quote and I told them if they can get them there today that I’d do it. So they called a part shop and got the parts there and installed within an hour and a half. However, my tires were bad and they couldn’t do that today and quoted me $ 250. No thanks. But overall it was good service!

Fantastic I wish I could give them 10 stars
Dan is the man to see here at Midas. He helped me get my new quick struts when my warranty company was trying to screw me.
He spent way more time than he had to and he got the job done. In addition he let me take his own personal car to get to a from work because my car was in all day. In the end he saved me $ 400 by getting part quotes from the ford dealer and telling the warranty company their low ball was a joke. They folded right there!
Today I called because my truck was riding crappy again and making the same noises before. I called Midas at 12:45. Dan answered and said come in now. They took my truck in with no appointment, then Dan dropped me off at home.
My truck had a new sway bar installed by 3. Free of charge!!!
The only place I will ever go for auto issues.

Im not sure who all of you worked with but I found the customer service excellent, maybe because of new shop mgmt. I came in for an oil change and tire rotation, shop manager brought me out to my vehicle let me see that my brakes and tires and exhaust were in good shape and showed me that I had a broken sway bar link and my air filter was dirty. He brought me back inside got a written estimate within 5 min and I got them fixed. He didn’t even pressure me just talked through the estimate with me and gave me a couple options. He didn’t have to sell me anything, the service sold itself. Thanks Midas you are my go to guys now.

Booked my appointment online this morning. Called to verify and now they are all booked up today. Needed the visit today and now all other local shops are booked up too. Thanks for nothing.

Bad customer service is the norm here. This time around, I went in for a simple oil change. The wait, you ask? 2 DAYS!!! For an oil change?

Have taken my car there annually for 4 years to have new brakes caliber and rotors put on. There is no explanation on why I have a continuous problem. There is always a charge and the brakes last less then one year. Have taken my car to another brake shoe. Terrible reliability

I dropped by Midas to get my oil changed and tires rotated. They were able to get me in right away even though they seem more like a «make an appointment» place. I had an average experience overall. Nothing bad, but nothing that stands out either. I didn’t get a reminder sticker here which is unfortunate for me. They also told me I had a broken spring and gave me a quote… Waiting on a quote from my normal repair place to see how it compares.

WILL NEVER GO HERE AGAIN. My car was stalling and had acceleration issues. They had no idea what was really wrong with it and kept guessing and racking up my bill. After taking it back twice for the same issues, they said they would fix it for free on them. Left it with them for a week! They said they were leisurely working on it in between other orders. They never called with any updates, time tables, or what was actually wrong with it. I had to keep calling and they kept saying, «maybe tomorrow.» I finally gave them a deadline or i would need to have a rental. I showed up today and the car won’t even start now. They took it on a 30 mile joy ride to make sure it was running correctly and they ended up breaking something else. So after three weeks, the original issues have not been fixed and they broke something else on it. They refunded my money and basically washed their hands of me. They won’t pay for the tow i need, or fix what they have now broke. The engine won’t even turn over. AWFUL SERVICE HERE along with AWFUL CUSTOMER RELATIONS. I will be getting a lawyer.