Jackson’s Bakery

Extremely poor customer service. The cake we ordered wasn’t decorated the way we ordered it and the girl helping us had a huge attitude and became defensive and rude when we were dissatisfied with the product. Cake cost $ 85 and the taste wasn’t even close to worth it to make up for the awful presentation. Should’ve known the quality wouldn’t be great based on the look of the bakery and being that it’s a cash-​only business. Would never refer anyone to this bakery and definitely wouldn’t go back.

LOVE.
My husband’s family has been coming here for years, and for good reason. Literally everything is delicious!!! The staff is one of the friendliest and most helpful I’ve ever experienced, and the prices can’t be beat. We recently ordered a 10″ cake and picked up three cookies while in the store. Our total? About $ 16. Seriously. I went with my two little ones, and one of the ladies carried the cake to the car for us! The whole experience was sweet ;)

Phenomenal little bakery… we’ve ordered cakes from every single bakery in Rochester and have been surprised at how mediocre they all were. So when someone recommended I try Jacksons I said to myself, yea sure… it’s going to be dry cake with crappy (either way too sweet or too much like whipped cream) frosting just like the rest. Until we went there… and the ladies were SO sweet… gave us a sample of their White Mountain Dinner rolls, which have us addicted. Have to order three dozen of those bad boys for every holiday now. We ordered a birthday cake for a family Xmas birthday and it was DELICIOUS… the buttercream is spot on. Cake was nice, dense and moist. The birthday boy loved it said it was the best cake he’s had of the Rochester bakeries… I highly recommend.

The best cheese cake in Rochester. Yes that’s correct! They have all kinds of homemade treats. This place is doing it right! Hard to find the classics in our area – you can find them here.

I absolutely love everything about Jackson’s! We have never been disappointed with anything we’ve gotten from there. So nice having a solid, consistent go-​to bakery that’s been in business for so many years now. I hope it’s open for many more years to come. Everything they make is delicious from their cakes, brownies, kuchens and danish to their bread and rolls! The best!

Honestly, there’s nothing better than Jackson’s! I’ll admit that I grew up on Jackson’s sweets, so my opinion might have been a little bit biased at first, but after years and years of living in other states and trying bakery after bakery… I can confirm that Jackson’s truly is the best bakery out there!
The treats are all so delicious and priced astonishingly low! On my latest visit back to Greece, my sister and I stopped in to pick up the smiley face cookies we both needed for our annual dose of nostalgia, but of course, we ended up placing an order for kuchen, pies, AND more than one dozen cookies… They were ready the next day and the total ended up being WAY lower than I’d imagined (and honestly way lower than Jackson’s should rightly be selling their treats for… but they’re busy enough to afford low prices, I guess).
If you’re a fan of that classic family-​owned, old-​timey local hotspot, you need to get on over to Jackson’s. Aside from having excellent quality and prices from the 1940s (when Jackson’s first opened!), you’ll love watching your sweets be boxed up and wrapped with string just like they always used to be! The place used to do the whole grab-​a-​ticket-​and-​wait-​for-​your-​number-​to-​be-​called thing, too, but it looks like that might not be the case anymore (or maybe they were just out of tickets when I last stopped in). The good news is they now take cards! It used to be cash only back in the day. Other than that, though, nothing ever seems to change in this magical place.
Pro tip: Jackson’s only makes a limited number of each of their deserts on most days; they’re known to sell out of favorites by midday. So if there’s something specific you want to get, just order it and pick it up then! They do orders for any day they’re open, and you can just call them to place an order if you’re not in the area to drop in. Or, you know, you could just drop in and try something new — I guarantee you won’t be disappointed by anything you try in the place — and you might just find a cool new holiday-​themed treat you didn’t know existed!

Old fashioned cookies. Good stuff. Not as much selection as Savoia but theyre not aiming to be that big.

I grew up getting desserts from Jackson’s bakery, so when I recently travelled back to Rochester I wondered if the bakery would live up to my childhood nostalgia. Boy, it did! It’s even better than I remember. This is one of the best bakeries I’ve ever been to, period. Even walking in the store and smelling everything was a treat. I highly recommend the glazed cookies, cakes (their frosting is to die for), and the frogs (we always had them as an Easter specialty).

This bakery is amazing! There cut-​out cookies are my favorite! I look forward to them every holiday! The workers are very kind too!

Guys, Jackson’s Bakery is awesome! Their cookies are so inexpensive… 70cents?! Um, whaaaat! I haven’t seen a cookie this cheap in a decade and it’s delicious. I bought 2 peanut butter cookies and a blueberry Danish for $ 2 and some change! Magical. Granted this place is a bit of a haul for me, but if I happen to be in the area I will always stop in and plan ahead when considering where to buy future birthday cakes… German chocolate cake for less than $ 10. Sold!
If you have a big party, order from here, you’ll get some serious bang for your buck. Can’t wait to try more baked goods on their menu.
As an aside, this is not a new trendy bakery, it’s been around for 60+ years so you’re looking at classic items and probably not going to get fondant or vegan blah blah at this place.

People in my family rave about Jackson’s, so I’ve been getting some cakes and pies from them to see if it’s as good as they say.
Yes, it is.
I’ve had some desserts from there in the past, but I’ll comment on some recent purchases I made. Everything was very good (the cheesecake was EXCELLENT), and though there were some leftovers after our party, they were quickly eaten. Everything was very good. I think you can get good baked goods anywhere, especially places like Wegmans, but these people have a little better quality with a (surprisingly) much lower price. You can get an 8″ cheesecake, which is excellent, for about half or a third of the price of other places, and the cake at Jackson’s is just as good or better.
I’ll definitely be coming here more often! The only two criticisms I can give this place is that they have bad hours (they close early every day, especially Saturday, and aren’t open Sunday or Monday), and they don’t yet have a website. It won’t hurt my star rating, but I know a lot of people want last minute baked goods on the weekend, and since this place is closed, they usually just fall back on Wegmans (which can give you a cake at any hour of the day or night) or something nearby.
I highly recommend you check out Jackson’s!

This is a jewel of a little bakery on the west side. Their cakes and Kuchens are wonderful, reasonably priced for the quality, and made fresh on site unlike many of the pricey baked goods from Wegmans. I don’t think there is any comparison. I recently tried one of the carrot cake squares and I dare say it is the best carrot cake I have tasted — very moist and light. The white cake with lemon filling and almonds is delicious as well. My husband knows to order a chocolate cake with mocha frosting for my birthday and only from Jacksons. It is a drive from where I live but well worth the trip when you want something special for guests or just to treat yourself. This is a bakery that has stayed true to itself, doing what they do best and I hope they keep things the same for many years to come.

Love the desserts. Nothing better on the West Side.

Honestly, I have been a loyal customer of this bakery for a while now. I was somehow reluctant to write a review; I just wanted to keep this gem a secret close to my heart! But then again I thought «not fair»!
I am more of a savory type of person, Don’t have a sweet tooth or so much as a sweet bone! in my body! But Jackson’s Bakery changed all the equations for me.
A very small bakery far from our apartment, closing at 4 everyday, closed on Sundays and Mondays and cash only could be enough reasons not to like this place. Having said all that, I can’t wait for the next time I find myself at Jackson’s.
This place is an epitome of what a bakery should be. They have the most amazing «custard cakes» which is only baked on the weekends. So delicious and just melts in your mouth. The chocolate cake is exquisite and the eclairs and cannolis are so luscious!
I just have to stay away from this heaven as much as I can or I will just devour the whole store.

Best Bakery in Rochester. This little place is great, they has tons of magnificent and delicious deserts here! I have been going to Jacksons for over 20 years now and the quality/​taste is still the same! The prices are my favorite part! Most bakery’s in Rochester are a bit pricey but this place is very affordable. I highly reccomend Jacksons Bakery! But bring cash, they do not accept credit card!

Small, unpretentious, but very good quality family style bakery… we have gotten a few b-​day cakes here and all have been really delicious… moist cake, not overly sweet frosting, nicely decorated. The assorted pastries and breads here are also superb. If you were not looking for it, you could easily drive right by and miss this bakery. so keep your eyes peeled. Go early (or order ahead) because there are slim pickings by the afternoon! Very reasonably priced as well — you would pay more and get much less at the grocery store!

I do not have a single sweet tooth in my mouth… HOWEVER… if you put the chocolate cake in front of me from Jacksons… with chocolate icing… I could eat the whole cake all by myself… and I might just get grouchy if you come anywhere near it. Amazing!!! I swear I gained the last 10 pounds of my pregnancy weight because of that cake!!! to die for!!! Along with other amazing desserts… my family loves this bakery!

I recently visited Jackson’s for the first time in many, many years and was still impressed by their prices and quality. I got a ho-​ho cake (aka chocolate roll) and carrot cake bars. Both were incredibly delicious… I think my son had 4 pieces of the cake!
They are tucked away in a little plaza on Stone Rd in Greece and do not take checks or credit cards, so bring your cash!

I’ve grown up with Jackson’s cakes my entire life. This place is amazing. The chocolate tort is my favorite cake in the world, I get it for all of my birthdays. Jackson’s is old school, bring cash!
Inexpensive and DELICIOUS, cannot recommend more.

I must admit I really didn’t want to post this! I found this place quite by accident. I was looking for a nice German Chocolate Cake. I had been to other establishments in Rochester and what they wanted to charge was enough to make me want to bake the cake myself. So on a whim I turned into the lot on my way to my son’s school. I inquired about the cake and they said that they could make it. The price I was quoted almost made me order two!
For one fifth the price of their competitor I was able to get the cake, not expecting it to taste at all like the European baked goods store; or to have that flair of design like the big «W» I was just happy to get it at a great price and I was determined to make my taste buds like it no matter what. To my great surprise the cake was delicious, moist, pleasing to the eye as well as my palate. I went back thinking that my first taste was just a fluke, and I was blown away by the cookies, cupcakes, coffee cakes and danishes.
Here is why I didn’t want to share this post, the cookies are sold out so fast that if you are not there by noon you will miss the more popular ones. It took me two days to finally get an oatmeal raisin cookie… and yet it was worth it.