Ingrid is amazing at color and cut! Every time I see her, I’m never disappointed! The color is always vibrant, long lasting, and I always get compliments on how natural my color looks! I highly recommend this salon; the girls are always continuing their education, they really care about their clients, and they are also an Aveda concept salon!
Alesha B.
Tu valoración: 1 Rochester, MI
First off I’d like to say that the salon is beautiful and all of the girls were very nice. I went in asking if they could recommend a stylist who specializes in red hair. I believe I got the next person in line for walk-ins. After showing her a picture of the beautiful copper color I was looking for, my resulting hair color was a pinkish red. :(When conditioning my hair, the stylist put Madder root over blonde highlights which resulted in surprise… pink hair! I didn’t think it was that bad and after being in the salon for almost 3 hours, I needed to leave for work. The salon manager was very nice when I called and I decided to give the stylist the chance to fix it. After consulting with a few girls in the salon she was able to remove the pink, but unfortunately it still wasn’t copper but it was at least not neon pink. She felt really bad about the whole ordeal and said she would give me 30% off the next time I went in. I really wanted to give this girl a chance since I don’t think she was very experienced, but we had the color in the computer and I thought we could tweak it to get the copper I was hoping for. The next time I went to the salon for my appt, I arrived and was booked with someone else. I asked what happened to my original girl, and they said she was no longer with the salon. Should they have called and let me know that my appointment is with someone else? And again, can it be with someone who understands«reds’? So great… I’m starting with someone entirely new and they couldn’t find the color formula in the computer. :(Needless to say, the new girl was unable to dye my hair color to the copper color that I wanted; rather it was closer to a dark burgundy(but at least it wasn’t pink). UGH! I gave the salon multiple opportunities(and way too much $$) — I’m not going back!!!