Feldman Heating & Cooling Inc

When our 30+ year old boiler had another problem with it, my husband and I knew it was time to replace that bad boy. We researched online, talked to RG&E, called around and ultimately requested quotes for a replacement boiler from a couple of larger well-​known companies (Betlem & Feldman) plus a couple of independent contractors who we trust.
Mr. Feldman was able to come over the next day (this was end of October/​early November) and evaluated the situation. He gave us a quote and my husband liked & trusted him. Mr. Feldman also offered financing (boilers are super expensive) if we wanted it at 3 months, 6 months or longer. We ultimately got 4 quotes for the boiler: 2 were more expensive than Feldman (including Betlem — which was thousands of dollars more, and an independent contractor who was only $ 100 more than Feldman) and the last one was $ 700 cheaper than Feldman (another independent contractor). My husband was tempted to go with the cheapest quote, but we discussed the pros/​cons of going with an established local company for a large purchase vs. a contractor who we trusted but who is quite small and might be hard to get for any urgent issues that could arise. My husband called Mr. Feldman and they negotiated something in between the cheapest contractor and the original Feldman quote. I don’t think Mr. Feldman was thrilled about our request to negotiate, but he made us a revised offer that we felt was fair and we took it.
Mr. Feldman had his guy and an assistant come over and install the boiler before the end of the week. They were very prompt with the appointment and were nice to work with. They took their time and did a good job. We haven’t had any issues with it since (it’s only been a month or so) and the 6-​month financing was helpful so we didn’t have to lay out a ton of cash at once, especially right before the holidays. Mr. Feldman and his office staff were also quite nice and very prompt with all the necessary paperwork. Overall we felt good about the transaction. We have 2 other boilers that are also quite old in our rental units and we expect we will use Feldman again for them when the time comes.

Their warranty work leaves something to be desired.
Would not use this business again — there are plenty of better ones in Rochester.