Chili’s

This place went downhill. Showed up exactly on time for a pick up order we placed online. Bartender said they were backed up and it would be a few more minutes. I ended up waiting another 25 minutes. Once we got home, the food portions were less than half. I couldn’t believe it.

Haven’t been to Chili’s in years, decided to go one night last week as I didn’t feel like cooking. Service was fantastic, no complaints there; our waitress was friendly, quick, and seemed happy to be there.
The fried pickles were disappointing to say the least, hardly any batter on them at all and pretty hard. My main dish was decent Prime Rib Fresh Mex Bowl, fairly spicy but I thought it was tasty. My husband had 3 tacos and had no complaints, our kids had the mac and cheese and potatoes and there’s nothing special about those. I felt it was fairly pricey for what we got. Not a horrible experience but not the best either. If my service had been terrible I would have given this place 1 star.

Went here with my 2 year old and wife directly from work as we had out car for service to be picked up around dinner time.
This is the biggest mistake happening for Rochester and chili’d franchise. I ordered salmon and my wife ordered chicken grill.
My salmon was oily, served with Stale dry rice and stake appearing broccoli. The only thing I liked was the chicken wings and deserts .
My wife’s dish was disappointing, the chicken was a solid chunk dumped or boiled in chicken stock. The middle of the chicken was uncooked and raw. Ewwwww that’s it, the taste is coming to my mouth.

If I could give them no stars that would still be too high. Horrible food. Too spicy. Taco Bell is like a five star restaurant compared to chilis. The wait for tacos was way over 45 minutes and I wondered if they needed to catch the fish and chase down the greased pig. 9.00 drafts beers, ouch. Stay away!!!

Let me start by saying I am only giving a 1 star because the waitress was pretty decent. Also I can’t give anything lower.
My family and I were seated within 2 minutes. The restaurant was about 10% full so the booth we sat at should have been clean. Instead the booth and flooring was littered with crumbs and random trash.
Our server came over and was pleasant but not overly excited about her job.
We ordered Trio appetizer (boneless honey chipotle wings, fried pickles & crispy cheddar bites) — the wings came out CAKED in batter without any sauce on them. It ended up being just fried chicken with honey diping sauce.
The fried pickles came out in a giant clump of batter that wasn’t sticking to the pickle slices. The cheddar bites were fine but I wasn’t in the mood at this point because my family wasn’t enjoying anything else.
Chips and salsa for my autistic son were so greasy that the chips were transparent and flimsy.
My husband ordered chicken ranchero tacos. He wasn’t sure what the taste was so I took a bite and immediately I knew it tasted metallic and very bland
My daughter ordered a cheeseburger and fries. The cheeseburger was your plain frozen meat cooked. The odd thing is I don’t remember ordering a salt block instead of fries. The amount of salt on the fries was ridiculous!
My son who couldn’t be more excited about his cheese quesadilla and broccoli that were arriving to the table, then he bit into it. His broccoli was very dry and flakey.
I ordered the fish tacos — the entire entrée tasted like it was soaking in lime juice.
The fish and rice was extremely dry and lacked any seasoning. A pinch of the pound of salt from my daughters fries would’ve went a long way with my entrée.
Everything came out together. My food was hot, less prepared hot and more microwave type hot.
All the employees appeared to be keeping busy, I would’ve expected a cleaner environment and much better food for my family.

I live 10 minutes away from Chili’s and I never thought once «Lets go to Chili’s for dinner» so finally it popped in my mind to go there for dinner. So I tried it out and when I got there I was agreed by the hostess who decided to seat my father and I in the back of the Restaurant which confused me because everyone that was in the restaurant was being seated in the front… So I asked to be moved into the bar section. which when I was finally moved the hostess seamed all confused and basically let me pick my own table. Now I know servers had certain sections but the server who was gonna be ours in the back of the restaurant was serving in the bar section too which confused me as why I was seated in the back. But on to the next subject … the server we had was very helpful and knowledgeable or the menu and recommended some things for us to first being our first time at Chili’s. The food was really great we got shrimp and steak fajitas and upgraded to the premium rice … and it was terrible it literally tasted like soap it was so dry and tasteless. Not sure If ill ever be coming back to Chili’s there are much better restaurants in the area I would rather go to.

New menu out, photos looked excellent and clean, so I ordered the new prime rib tacos. Bad decision.
They put the avocado and cilantro on top then stuck it under a heat lamp to the point where the avocado was warm mushy lumps and the cilantro was wilting and crispy. Requested fresh avocado and dug in. Picked it up and the bottom of the tortilla shredded in my hand with the first bite leaving me with a dripping mess of steak, pico de gallo, and ½ soggy ½ crunchy tortilla. By the second one, I was eating taco salad off a plate because of the mess. Didn’t even bother with the third one.
Great marketing, terrible delivery.

First lets start off with dinner, i ordered chicken fingers, mind you chicken fingers are suppose to have chicken in them… Welp NOT mine!!! They were terrible and had so much fat in them, Maybe they served the wrong part of the chicken idk but how do you f#%k up chicken fingers! LoL Anyways onto dessert… I Ordered a molten chocolate cake for dessert and received a chocolate chip cookie, and it was a rip off besides 9 $ for a brownie and some ice cream, come on chilis… other than that screw up, that pretty much sums up the joint… halfway decent greasy food… But people love it! The place is still busy every night. Also the dated décor which takes me back to the 1980s is very nice… And its so bare and dark in the place it makes me feel like im sitting in a cave! On another note how do you only have 1 TV in the dump! Fix yourself chilis

This Chili’s is an embarrassment.
Used to frequent this place, despite it being a chain, the food used to be pretty good. Slowly, the prices went up over the years, to the point where the quality of the food is NOWHERE near the price. I mean, how the hell do you f#%k up chicken fingers?
The almost final straw was a year ago, when a waitress brought a water with $h!t floating in it. She laughed when I pointed this out. She probably didn’t laugh at my one penny tip.
Decided to give them one more chance recently, with a $ 60 take out online order. Was the food ready at pickup time? No. Was it ready 30 mins after pickup time? No. 70 minutes later the bartender brought the order out. I looked at her, and just left. There was only one seated table in the place.
Never again Chili’s

Going against the tide here ;) I am the first to admit I do not have a particularly refined palate but… I love Chilis fajitas and their quesadillas, and that is what I get 90% of the time when we come here. Sure this is not a terribly innovative or super exciting menu. I probably wouldn’t go here to impress a date. The bar is not terribly expansive in their offerings. However, this restaurant is reliable (if predicable) and a good affordable option for families with younger kids. If you are trying to eat somewhat healthy, there are some reasonable options. We have opted to go here quite a few times, particularly if we have the kids out after 9pm for a movie or the like. We have never had a bad experience at this locale, and have had very good service. Tonight (a Saturday) the manager was on site and making the rounds table to table — which is a positive thing in my book ;)

The food is good only… But the best is their molten chocolate cake dessert… Yum something worth trying guys… Our friends had ordered southwestern eggrolls, magherita flat bread even they are worth trying… For the main course we ordered mango tilapia, fajitas, and chipotle they were good to try… Overall it was a good experience and good ambience too…

If you’re looking for a high sodium meal then come here! What can I say? It’s a chain and it’s called Chilis! I really like to emphasize the «is» at the end it makes it much more fun. Chiliiiiiiissssss.
Anyway do not come here very often as it can probably cause congestive heart failure. BUT they have some decent food. Your tongue might burn off and you might run out of burts beeswax keeping your lips from chapping however it is fun. The look is dated to say the least. The sizzling fajitas are still a crowd favorite. Interesting burger choices. You know what you’re getting here. Decent chain food that is processed and cooked In a fashion that even if they opened one in Iran your pork fajitas (kidding) will always taste the same! Go to Chilis twice a year and have some fun!

If you’re looking for increasingly popular appetizer of jumbo soft pretzle sticks — this is the place! I get pretzle sticks often because I love them and Chili’s time and time again has absolutly perfect ones. They come out looking menu picture perfect and taste great! Usually we come here during happy hour which is great — ½ priced appetizers, $ 1 off drinks, free bottomless chips & salsa = deliciously cheap. For example we were there last night we ordered the chips & salsa, guacamole, queso dip, soft pretzles (duh), half order of fries and beef nachos it came to about $ 14 — how can you beat that? And we had a great waitress. We always find ourselves here, especially for football games but how can you beat lots of good food and great service for not alot of money? Literally the only thing I could think of would be wifi.

My family and I were craving some mexican food and this was definitely NOT the place to get it. We ordered the steak fajitas and they were out of steak. With chicken replaced instead, it didn’t make the meal any better. Everything was very sour, the beans came straight from a can, and the tortillas were clearly microwaved. Our server was so clueless as to the items on the menu and she was even unsure about what was supposed to come with our dishes. The portion of an order of chicken fajitas were enough to feed a toddler (3 tortillas and a teaspoon of salsa/​onion/​sour cream), not an adult. On top of that, the bathroom floor was so sticky, smelly, and obviously not cleaned in months/​years. We will never return again. Worst dinner ever!

people here are dumb. slow, food was basically can food worst service ever never will come back stay away

Chili’s used to be my favorite restaurant and I used to come to this location all the time. But there are a few reasons I will never go back even though I have given it multiple chances since my first bad experience. On one occasion we were eating and the cougars from the bar were being loud and obnoxious as usual. We were at a table in the dining room and ordered the chips and salsa and we’re eating when all of a sudden a projectile came flying across the roomand landed in our salsa. Yes, some dipshit from the bar shot corn through a straw at our table. And no our food was not replaced. Everytime we went we ordered the skillet queso. And 75% of the time their was foreign debris in it. But at least the waitresses were always nice enough to apologize and take it in the back and pick the debris out for us? On another occasion someone I was eating with hung their coat on the coat hook in the dining area. It was lunchtime and there was only a few other tables in the restaurant. About 15 minutes into our meal we saw an employee going through the pockets of the coat. The excuse was they were just moving it. Last but not least, I was eating lunch at one of the end booths during the holiday season and the person I was dining with went to use the restroom. Not a minute later, the manager was crawling in the booth seat setting up Christmas decorations. If u want to eat at Chili’s, go to the one in Henrietta. Much better food and the staff don’t look and act like they just crawled out of the dumpster.

I came upon this store of red…
Only for my soul to be filled with dread…
The parking lot was congested like a sack…
So I urged my family to turn the car back…
But to no avail, they carried on…
As the chili peppers flashed twice and then were gone…
The floor was dreadful more or less.
Looked like someone had forgotten to take care of a mess…
People huddled together like a crowd at a parade…
I sighed softly wanting to leave this charade…
And with that a woman with a heartwarming smile…
Led us past the groups of diners and into our aisle…
The menu was vibrant and gleamed with ease…
Just as the couple behind us let out a loud sneeze…
A waiter arrived by the name of Jake…
Who happily took our orders and recommended the steak…
I slurp down my water in my plastic glass…
So hungry I could even eat grass…
To my joy, he strutted back towards the table…
Placing plates of paradise in front of our faces to keep us stable…
With no more restraint, we dug right in…
But the food tasted like it just came from a bin…
With our stomachs still quite not full…
We left ten bills of fortune and went back into the bull…
With forty dollars nearly lost…
I won’t be trudging back there at any cost.

Just a typical Chili’s. Prefer the one located in Henrietta.

Good service, bad food, GREAT beer. Reasonable price, but they lie. The huge advertisements for drink specials are only available in the lounge. But they don’t tell you that until you are in your seat, not in the lounge. Still like the 32 oz drafts. Still hate the menu. Eat a quesadilla and have a beer.

I’ve come to Chili’s for a pretty long time. I mainly came with the family, but my finacee has come along sometimes as well.
The restaurant is in a good sized plaza off of Ridge Road. Upon walking in, you face the bar area straight ahead and dining areas on either side of the building. The left side is bigger and is where people usually get seated first.
They have different sized booths and tables that can seat up to 6 people snugly. The menu is kind of a blend of Tex-​Mex and American. We like their appetizer/​entrée combos (2 for $ 20 types of deals). I have had most of the items on the menu. Like most other chain restaurants, the food obviously isn’t anything to write home about. But regardless, it’s consistent and certainly not bland. I like their fajitas, especially the mixed. They used to have a tuna steak sandwich that was $ 8 and had a fairly generous portion of tuna. I miss it dearly, for they didn’t overseason the tuna and it was almost always cooked just right.
They have a poor selection of beer, but I’m glad to say that they do support the local brewery by having some selections from Rohrbach’s on tap. The ambience is of a casual restaurant that has a pseudo-​texmex feel. Come here with a group of chill friends and have a good time out.