Ross R Douglas, DDS

I saw Dr. Ross several years back while I went to college. This review is LONG overdue.
First, the office staff is completely incompetent. They never seemed to be able to keep up with my chart, and never seemed to remember that I had paid the visit before (even with receipts). Due to this, my credit report is now showing that I am past due and in collections with them. When I tried to pay my bill (just to get it off of my credit report) they had sent my information elsewhere, and now no one can seem to be able to take my payment!
Going to see the dentist was another mess, in that Dr. Ross was not focused on me as a patient and instead let me know that my teeth would fall out if I didn’t have braces (Not even kidding). When I had to go in for cavities to be filled (which now I’m doubting I even had), he gave me a Novocain shot and left me alone for 30 minutes while he spoke on the phone in his «office» (in the patient room) about golf and money.
Save yourself the grief (which still follows me 7 years later) and go to someone who cares about treating people like people and not like numbers.

Love this Dentist an his office staff. My kids even like going!

In my opinion, this dentist is more interested in money than his patients. Due to an insurance coverage mix-​up the bill was not paid for 90 days and Dentist Ross sued my client for payment in small claims court without giving her an opportunity to work out a payment plan which would have gotten him paid as quickly as the small claims court hearing. So, now my client has court costs to go along with his bill which was very high to begin with. I would recommend that you find another dentist that cares more about their patients and less about how much money they can make before they sue you for payment.