Ramona Tire & Automotive Service Centers

I have been a Ramona Tire costumer for around 15 years at this location. When I started coming here Big Dave worked there and the shop was fair, efficient, and it accommodated my needs exactly. Then Dave got promoted (as he should) and it was one problem after the next! Upsales through fear, free work not being done (lifetime alignment, brakes, rotation), I was basically coming back just because of the lifetime stuff I already had. I was actively looking for a new mechanic. Then I came in to Ramona for what should’ve been my last time, and once again there was a problem, however this time the new manager, Jose took care of my problem comped me some of the labor and told me how better to avoid that situation. Since then Jose has had that shop back up to par with how it once was so very long ago when Dave managed! No lie! So if they screwed up before Jose was there give them another try, I’m sure you will have a much more positive experience in the future!

I usually come here because it’s the closest auto shop near my house. Today my tire blew out and came in to swap it out with a backup tire I kept from my previous tire change (I wanted all the tires to be the same when I purchased new ones a while back and kept 2 goods ones for times like this)
Long story short they said they won’t swap the tire out for me because I’m not buying a new tire. Shows what kind of store they are and what their motives are. Over an easy tire swap they lost a local customer.
If you’re thinking about going here try buds tire pros it’s less than a mile away.

All the staff is wonderful. Thanks to Jose, David, Joe and the team. They have been servicing my cars since 2010.

Well I went back to this place after my tire blew. I paid nearly 300 for these tires about 4 months ago. They were clearly put on wrong as only the edge was worn which I’m thinking caused the blow out. I was told by the guy that it was the alignment (which I got done there) caused it, it wasn’t covered by the warranty! He looked up the price of a new one to which I already knew. I asked for a discount to which he said no. I ended up getting the same tire at a mom and pop shop for half the price. I will never go back here.

My family and I have been going here for over 2 years now. Everyone is very professional and caring. The Manager always goes into detail about what our vehicle problems are and what needs to be done to repair and resolve the issue. Their prices are fair and honest. We do not feel like we are are a problem when we go there for help. We only go to them whenever we need our vehicle repaired.

Went to Ramona Tire on Van Buren to get an alignment. Worked with Tim at the desk. The whole time there he kept trying to sell me stuff. Later he pulled me back into the garage and showed me the readings for alignment and said it could not be aligned with the factory adjusters and tried to sell me an adjustment kit, but couldn’t find one. They said the caster could not be corrected without messing up the camber. I looked later and found there was plenty of room for adjustment. Went to a reputable alignment shop who had no problem aligning it correctly. Ramona tire either needs to learn to align a vehicle, or learn to stop cheating customers.