Inland Empire Carpet Repair and Cleaning

Awesome service and work. Helped me repair an area before listing my house for sale, area was never mentioned or noticed after being torn up pretty good by my dog during the sales process. Great communication.

We are extremely happy with the results of our cleaning and carpet repair. Don contacted us on the day of our appointment and offered to come earlier.
He stretched our carpeting in our bedroom, an upstairs hallway and our living room. He then cleaned our carpets all at a reasonable price.
Our carpet is 10 years old and we thought we may need to replace it but thanks to Don it looks great! We are happy with the results and will be using this company again in the future.

From making the appointment to the actual repair, the Inland Empire Carpet team was friendly, knowledgeable and professional. There was pet damage to our carpet and after the repair it looks brand new! Don does amazing repair work. I would highly recommend this company. Thank you to Don and the team for such outstanding service!

I found this company on Unilocal and called them on ⁰⁶⁄₁₆ at 11:30AM. I purchased a 3,800 square foot home and the carpet through out the entire house had not been installed correctly. It was loose and had waves in the middle of each room. Don and his helper came out around 3:30PM, evaluated the problem and gave me a quote which also included cleaning the carpets. He told me he could complete the job the same day, but they would work late into the night. The carpet in every room (5 bedrooms, dining room, living room, loft and hallways) had to be restretched, cut, and attached back to the tack strips. I agreed because I was unpacking boxes while they worked. Don’s wife stopped into lend him a hand and bring them dinner. The job was completed at 3:30AM the next day and the carpet looked brand new again! Don is an incredibly hard worker and literally soaked through his red shirt with sweat by the time he was done. I would highly recommend this company; this is the second time I’ve used them. This was a HUGE job and they did absolutely flawless!

Thank for the great service and advice, you made my house look new, my wife was very happy

Second time I have used Inland Empire Carpet Repair. As before, they did a tremendous job. Stretched carpet in three rooms and cleaned the entire house’s carpets. Outstanding job. Had them stretch carpet in one room three years ago and it is still nice and tight. Will use them for all my carpet repair/​cleaning. Outstanding staff, punctual and very polite.

Everything was excellent with our business with Inland Empire Carpet Repair! The work was done efficiently and extremely well.

There are times when it is a real privilege to leave a 5-​Star review for a company. This is certainly one of them.
We were 3 three days from putting our house up on the market. One of the to-do’s before the professional photographer came over for listing shots was to put some trim down at the transition from the stone flooring in the kitchen and the carpet in the family room, which had really worked its way loose and looked really bad and frayed. When my wife and I went to do the cover-​up, we found we could not secure the trim properly to the uneven surface at the joint. The next morning, off to Unilocal I went and found Inland Empire Carpet Repair. We use Unilocal regularly and have had good success in following highly rated companies, so I called IECR and left a message. Within an hour Stephanie called back. I explained the situation, and gave her 3 times during the following 3 days when we would be home for the repair to be made. She explained a few openings on her end that fit within our openings and we picked one just 5 hours before the photographer was due. Was a tad nervous cutting it so close, but we were out of options. I sent some pics of damaged area to Stephanie to forward to Don. The word came back that the job should be no problem.
I was at work that day, and I got a call from Don about an hour before the appointment saying he would be right on time, or a bit early (whew, I was really sweating it when my phone rang). Don seemed very nice. He showed up on time and got right to work. Stephanie had already explained that Don really doesn’t do trim work between transitions, preferring to stretch or repair the carpet instead. So Don got to work and in an hour and a half basically had a new tack strip down and the carpet stretched and looking better than when it was first installed. After he left, he sent me a couple of pictures of the job during and after the process, along with a text that he was really appreciative for our business. Very cool, and becoming more rare these days…
Job to stretch a 12′ line of carpet and a new tack strip was $ 230. IECR was not the cheapest, and were not the most expensive, of the well-​rated companies. As far as I am concerned, they are the best though, and worth every penny. Our house is 10 years old, and when a technician can repair something making it look better than when new it is a good day.
Would not hesitate to use Don and his company again. Stephanie was really great too. I wish I could give more than 5 Stars!!!

I have used Don twice for carpet service. The first visit was carpet re-​stretching due to ripples and the second visit was to create carpeted borders next to newly tiled rooms. In both instances Don arrived on time and was courteous and professional. In both cases he did really great work; he is really good at what he does.
In both cases, my total was slightly higher than the estimates provided over the telephone, no bid deal. In both cases he did not clean up and left the carpet trimmings behind, again, no big deal. I would definitely use Don again in the future.

We had a very poor hardwood installation done with transitions marking where the hardwood meets the carpet. The carpet is coming loose from under the transition and altogether it is horrendous. We called IECR and Don came out, assessed the problems, gave an estimate, and got right to work. We had one area repaired and will have three others done soon. He did a fantastic job– what should have been done in the first place. We highly recommend!

We needed our carpets cleaned and repaired before we moved out, I turned to Unilocal and went with the place on the top. It was a good decision, from the first phone call to the final goodbye the process was smooth, prompt with quality work. Don showed up right on time and walked me through the whole process. He finished the job quick and you could tell he cared about doing a good job and making sure me, as the customer was pleased. Highly recommended.

Inland Empire Carpet Repair is an awesome company that I highly recommend. After only having our carpet for 2 months, I managed to get a bleached stain about the size of a quarter. Since the carpet has a designer cut, I thought my only choice was to get a throw rug to cover. IECR came highly recommended. I was a bit skeptical that the carpet could be repaired and even cringed when I heard the carpet being cut. Sean & Don did a meticulous job of finding the right lines and patterns so that the repair was flawless. Stephanie was also wonderful to interact with. Wish I could steal her for my company as she has great customer service skills and is an asset to the company. I am a real estate broker that has clients always asking me for recommendations. Inland Empire Carpet Repair and Cleaning will be first on my list.

One day when we were gone from the house our puppy got bored and decided it would be fun to rip up part of our carpet! When we returned home we were horrified, but then came ‘Inland Empire Carpet Repair and Cleaning’ to the rescue! Don and crew worked their magic and when they were done, it truly looked like we had a new carpet! Plus they saved us a major amount of money by repairing this carpet vs us having to replace the entire carpet. This company is professional, knowledgeable, and aims to please!

My dad is in the hospital and I wanted to get the carpets cleaned before he came home. Don came out and did an excellent job! He was very thorough and explained everything he would be doing. The carpets turned out great! It only took a few hours to dry and I couldn’t be happier. Five stars and two thumbs up for me :-)

I was little concerned because the price was a bit more then other places I had called. Stephanie scheduled my appointment, she was sooo excited about what they offer and what sets them apart from other places. She was right! You get what you pay for. Don and Sean showed up exactly as scheduled. I really appreciated that not only did they respect my time, but were both very maticulas and friendly. I was especially impressed with how clean they left my very poor quality, stained bedroom carpet. They even fixed ripples I had in my living room carpet! Def will be calling them again for any future carpet needs!

I did not use them because they charge $ 125 to come out for an estimate. I know how to measure my perfectly square room… I don’t think that is a $ 125 service. Other places measure for free.
I called because they have great reviews but i can’t be a customer when it costs 125 for estimate.
They offered to measure free if I paid $ 175 for carpet cleaning… but that is not guaranteed to get stains out either. Sounds like a very expensive gamble

This place is awesome!!! From Stephanie assisting me from start to finish too don coming here and just completely doing an AMAZING job, I will be referring everyone about your company

Just had carpet stretched in two areas. Very courteous, professional, and punctual. Definitely will use them in the future if I need cleaning, repair, or installation.

Phenomenal! I’ve needed to get my carpet cleaned for awhile. Apart from basic wear and tear, my 6 year old has done a number on our carpet dragging in dirt and grime from outside and spilling all kinds of things from spaghetti, juices, chocolate milk, you name it! I struggled trying to keep it clean and using all kinds of carpet cleaners, but to no avail =/​. I knew I had to get a professional, so as per the usual, I did my research on Unilocal.DON DELIVERED! My carpet is so immaculately clean I didn’t want to walk on it for awhile =P. PLUS it dried within hours! My sister had her carpets cleaned and spent nearly 2 days waiting for it to dry. Aside from the excellent service, Don and his associate were real friendly and gave me some tips on how to maintain it until my next cleaning.
Another fantastic recommendation from Unilocal and top notch service from Inland Empire Carpet Repair and Cleaning!

I wish I could give Inland Empire Carpet Repair and Cleaning more than five stars — these people are awesome and saved our very new carpet. First of all Don and his wife are the nicest people you’ll ever meet and are extremely accommodating. Our carpet was apparently one of the most difficult types of carpet to repair without leaving a seam, however, Don in his amazing artistry matched up such a difficult pattern and texture and when he was done you couldn’t see any semblance of a seam. We are so pleased and thankful! We will definitely be repeat customers.