Haider Spine Center

Cannot say enough about the staff of Haider, from the receptionist on up. Dr Khamsi did 3 decompressions, bone grafts and a L5-​S1 fusion and literally restored my quality of life. 6 months post surgery and I feel pretty good, trying to get some of my strength back, but at least I am walking!

My doctor prescribed 12 sessions of Aqua therapy. On the first day I came, they did not have my paperwork from the insurance (I’m a workers comp case) so the ladies made a few phone calls to get the paperwork needed. It took about 45 minutes for them to get everything squared away. That that time it was close to lunch time so the doctor came out and told me I should come back the next day because there was not enough time to do my evaluation.
I come back the next day, he gave me four exercises to do in the pool and I never saw him again. Last week I was informed that my 12 sessions of therapy were completed. I argued the fact that I was only «treated» 11 sessions because the first day I was just rescheduled. The lady told me that because the doctor personally spoke to me to comeback the next day it counts as an evaluation.
The exercises I was told to do here can be done at any pool. They consist of. Walking, marching, and lateral walk. Since I’m on workers comp, I have to come to this facility but I would much rather walk around in the pool at the local gym.
Today I was granted the one session owed to me because the doctor is «very kind and generous.» Taking into consideration that I was not satisfied with my original evaluation of «come back tomorrow.»

Anyone considering going to this facility needs to be aware of the lack of disclosure.
I honestly can’t believe how ridiculous their explanations and demands are!
They are very adamant about you providing acceptable Insurance information and bringing previous x-​rays and reports with you.
However — THEY DO NOT SHARE!!! They all «have a financial interest» in the facility and when you get an MRI or x-​ray, they don’t disclose to you beforehand you will have to pay a ridiculous fee for a copy! They clearly aren’t satisfied with what they get paid from insurance, so they make it up by charging the patient.
X-​rays and MRI’s are critical components of any treatment plan. They shouldn’t be withheld. You can go to any other facility and they gladly give your copies for FREE as you are leaving! So you can take them with you to the next place you go. Just like they ask you to do when you go there. It’s a necessity. Back and forth games and inconveniences are unnecessary, waste precious time and are potentially harmful.
I have always been given copies of reports and x-​rays etc. without incurring any additional costs. The other thing, this facility is in the dark ages as far as technology. It will take at least a couple of weeks for you to even get your report! They waited a week to inform me their facility does not accept my insurance for an MRI. And I only found that out because I called to find out what was taking so long for the «authorization.» So I have to start all over and try to find another facility. Why should my insurance have to pay for another set of x-​rays and expose me to more unnecessary radiation? Of course you can «avoid» the costs by getting your Primary Care Physician to fax a request for the x-​rays — which is fine, but just present MORE DELAYS!!!
Of course all of this is compromising and delaying my treatment plan and prolonging my discomfort and pain! They are quick to tell you your situation is critical and requires immediate attention, but then there are all these hoops to go through literally preventing that!
If the doctor’s are so very wonderful and compassionate and accredited, then they would want what is best for any patient. Holding a ransom on x-​rays and reports isn’t beneficial and is quite unprofessional and petty!

First off, let me say that I have NOT received services there. This is merely my impression of the clinic after calling to get an appointment.
The person who answered the phone was not very friendly; when I told her I was inquiring about receiving treatment, the FIRST thing she asked me was what kind of insurance I had. I told her my carrier; she wanted to know if it were HMO or PPO. I told her PPO. Then I corrected the carrier name, since we had just switched insurance and I forgot; the new insurance is still PPO though, and suddenly, she sort of hemmed and hawed and said, «Yeah, we don’t have any openings until late March.»
My impression of the interaction is that she didn’t like my insurance and did not want to provide services because of that. And frankly, even if they do provide excellent care, after this first phone call, there is no way I would ever consider going to them. I understand that doctors need insurance in order to get paid, but it is pretty sick that when a person in pain calls for help, the first question is «what kind of insurance do you have?»
I guess that’s why doctors don’t answer their own phones; they allow their «receptionists» to do their dirty work so they aren’t in danger of directly violating their Hippocratic oath.

Hi,
I do not have enough nice things to say about Dr. Haider. He has been treating Terri now for almost a year. He is very nice and has a great bed side manner. If you question his ability or credentials, all you have to do is take a look at any of the walls in his waiting room. He has many articles published about him and his work with innovated back surgeries and techniques. There are letters from the state senate, many medical organizations and even Christopher Reves praising he work.
It is nice to know you are being seen by a doctor who is well know and recognized by his peers. Very comforting!
The only drawback to his practice is the wait time to get in. The office is almost always 30 – 60 minutes late, after your scheduled appointment time, getting you in to see the doctor. I think this is terrible. If a patient has the courtesy to show up on time for an appointment, the staff should show the same courtesy getting you in, or at least explain why the wait!