Haagen-Dazs Shop

So I usually have a VERY good time here every time I go, so the 3 stars for that reason, but tonight I was appalled by the customer service I received. I walked in at 9:24 PM, 6 minutes before closing, only to be greeted VERY rudely by a female employee (with dark straight hair) who curtly told me it was closed. Confused, I asked why, as I thought they closed at 9:30. With sass oozing from her voice, she told me she was ringing up two customers and then she needed to clean up, so she couldn’t take anyone else. Completely off putted by her abrupt and boorish attitude, I left in frustration and confusion.
In any other place I’ve been to, if you walk in and it’s before closing, they WILL serve you. The store has a CLOSING time for a reason. I’m sorry to say, Haagen Dazs, but your closing time is 9:30, not 9:24 PM. On top of keeping your store hours regulated, you might want to teach your employees some manners too. You’re losing business with employees with that kind of attitude. I’m very disappointed by what happened today, and I do hope you look into this.
Your ice cream, however, is phenomenal.

Caramel cone is my all time favorite ice cream, special thanks to UCLA’s Puzzles on the hill.
However, this location could use extra staff on their shifts. The poor employee appeared so overwhelmed and tired, which is understandable seeing the number of people coming in, even when the shop is set to close in 30 minutes. Yet, it is still open for 30 minutes, so perhaps having all of the chairs already stacked on the tables is not the most inviting atmosphere. I can excuse the irresponsiveness and lack of energy, but the lack of detail in the atmosphere will hurt your business. But anything caramel cone makes me happy. But I can buy a pint from a local grocery store and have a seat to sit on at home.
Tip: keep your receipt. There are nice perks such as a free extra scoop and $ 1 off of a dazzled sundae. Also, sign up for the rewards!

I personally think that Haagan-​Dazs ice cream is a little too expensive for just ice cream… but it is certainly a nice treat to have every once in a while. (!!!)
I always get the kid’s scoop of the Chocolate Caramelized Oat! It’s a very unique flavor– starts off like caramel and ends with a chocolate finish. The chocolate coated caramelized oat clusters really make the ice cream something special. Not only do they add a crunch, but they pair well with the rich and decadent flavor of the caramel ice cream. I’m a big fan!

great quality icecream. Always love a good Haagen Dazs! This one was great (: The manager was very friendly & knowledgable. Definitely recommend! Worth the little extra in price.

Waiting in line for 20 minutes now~ there’s only one guy working (and he’s moving at a glacial pace) … there are about 14 people in line, several people have already left~ and this guy is stopping to clean counters~ not acknowledging the folks in line~ this is absurd. Definitely crappy service.
Sure the ice cream is good ~ but if it takes 30+ minutes to even get a hello… how good is it?
Visit Polar Ice or Yorgurtland across the street~

I took my baby girl here for her first kiddie scoop. We walked in and there was 1 girl decorating a cake. She looked up at us, said nothing and then back to decorating her cake. I showed my daughter the different flavors and stood there waiting for some type of acknowledgement. Anything. Without looking up she said, just let me know when you’re ready. I responded, I’ve been ready. We got the scoop. We left. We won’t be back.

The perfect solution to Riverside weather. It’s one of those places that you just know it’ll be good, because hey, it’s Haagendazs. No questions asked.
Sorbets aren’t too appealing to me, but their ice cream… Their ice cream is what makes my days in Riverside more enjoyable. My favorite flavor is java chip. Other flavors I would recommend is basically anything with caramel.
The workers are pretty chill. I enjoy trying new samples whenever I go.
I admit this place a little pricey. The cakes, especially. But it’s a great place to go to #treatyoself sometimes.

We hit Haagen-​Dazs about an hour and a half before ‘Free Cone Day’ started. Bummer! But we were not in the mood to hang around that long, regardless of the fact we had found a superb (rare) parking spot that required no permit or validation.
It was further gratifying when the cashier indicated we would receive a 15% discount for our purchase. It was Happy Hour. Cool… pun intended.
However, Mr. B’s Banana Split (mini) was not a memorable one. Yes, it was a healthy 2-​scooper that rang in under $ 6. And yes, it had nicely chopped up banana, and fresh strawberries and pineapple, a nice touch instead of the usual slimy jarred toppings.
But then there was the Hot Fudge. The fudge, well, it tasted better than glue, but that’s not saying much. I am a tough sell, expecting an almost bitter, dark, non-​grainy chocolate fudge, made even better with a creamy butter ingredient. Near impossible to find. And this one tasted cheap, like it came straight from a can. The vanilla ice cream, too, was incredibly flavorless. The vanilla and the fudge should have been battling for Top Dog on this sundae. It really missed the mark.
On the other hand, my ‘kiddie’ scoop of Rocky Road, still in the $ 4 range, was almost perfection. I say that because every dainty bite (sucker if you even believe that) contained massive amounts of perfectly toasted chopped almonds, and the chocolate ice cream was above reproach. Now, you may notice, I did not mention the marshmallows. That is because there were none. Which, it turns out, is a good thing for me. I hate marshmallows and will pick them out. I am there for the other stuff and would have ordered a Chocolate Almond ice cream, had they had one.
So, one good experience, one not so good. I’m thinking a 3 star place for now, especially considering the price factor which is a bit obscene. But in Banana Split speak, this lady would have to say, «goodbye.»

$ 6.75 for a small milkshake. Went to the store and bought a big tub of ice cream and have had 5 milkshakes for half that price.

I give this four stars, because normally I am very happy upon exiting this business. However, i wish someone would teach the young dark haired male how to fulfill a «large» cup with two flavors. I’m all about the large and he’s all about the «scoops». So today was the 2^nd time I have exited without any ice cream. The first time, I spent about four minutes explaining, «no I do not want a large and a medium. I want a large with two flavors». His reply=“but ma’am a large is three scoops «, so I reply „so improvise three scoops with two flavors“. Somehow he could not understand that concept. So tonight, as I walk in I think ought-​oh, so I ask „would I be able to get a large cup with two flavors“? His reply „you want two scoops“. To which I state no I want a large:» and I left because sometimes food is not worth it when you have to argue with the server. I’ve been ordering a large two-​flavor cup for over 2 years and have never encountered an issue until this one server. Very sad.

I like Häagen Dazs ice cream but I’d rather buy from store since you pay the same amount as a quart as you pay for a small scoop. Also the they charge just too much for waffle cones.
The place is new and it’s clean tho.
Been there a couple of times and staff are really friendly

This place is always closing down at 9:40 p.m. When the stated hour for closing is 10:00 p.m. I hope that the owner ship does something about this. Because it is going to cause them to lose business.

Have tried several different flavors, haven’t been disappointed. But more recently, my world of gluttony was forever rocked by 3 words: BELGIAN CHOCOLATE SHAKE. That shake has literally ruined all other shakes for me. Now when I get a chocolate shake anywhere, I automatically rate it against the Belgian Chocolate Shake. And so far, very few have come close and none have beaten it. Try it, you know you want to. Ignore the calories and price (because both are ridiculous), and get one!

I love Haagen Daz ice cream but this place is really pricy for the portions given! They don’t offer many discounts to students and I think that’s probably why they aren’t very busy when I pass by most of the time. Their quality in ice cream is great tho! Just wish the servings were a bit bigger.

You can’t go wrong with ice cream!
Especially Haagan Dazs ice cream. Came here a couple of time and my favorite flavors of ice cream are Dulche De Leche, Salted Caramel Truffle and the Butter Pecan.
The staff members are very nice and welcoming. They don’t judge you when you ask to try multiple flavors of their ice cream/​gelato, which is a good thing :)

**SHOW YOUR UCR ID TO GET A DISCOUNT**
Haagen-​Daz is a pretty good ice cream store. I wish they sold the chocolate covered vanilla filled ice cream bars but I can always get those at costco.
The best thing about the shop is that they give you free ice cream on National Ice Cream day!!! Who doesn’t love FREE things!!!
It’s also nice that we have an ice cream shop near school. They also have smoothies, gelato, cake and some sundae drinks.
Price:
I do feel like you could get cheaper ice cream at rite aid but if you don’t feel like making the trip, Haagen-​Daz will do.
Their ice cream cakes are totally over priced! It’s small and about $ 25 – 30.
Service:
The people at the store are really nice! They have good customer service. The staff is attentive and helpful.

Haagen-​Dazs should be ILLEGAL =P
It’s almost sinful to LUV its thick, RICH and creamy deliciousness. According to Wikipedia, It is «a super-​premium brand, meaning it is quite dense (very little air is mixed in during manufacture), uses no emulsifiers or stabilizers other than egg yolks, and has a high butterfat content.» — Yummm!!! And no, I’m not a Haagen-​Dazs buff, but I do love fine ice cream!
This is the 3^rd Haagen Dazs shop that I have been to, and this one stands out from all the rest. For once, the super-​friendly workers are actually not afraid to work… They let you try all the flavors you want, and are patient while you indulge!
My favorite flavors ~
dulce de leche (caramel)
caramel cone
salted caramel truffle (you know by now I dig ANYTHING caramel).
Belgian chocolate chocolate (not a typo)
coconut macaroon
strawberry
vanilla
Here are ALL the flavors they had on my last visit (2÷20÷13) ~
~dulce de leche
~mint Chip
~coconut macaroon
~salted caramel truffle
~caramel cone
~Belgian chocolate chocolate
~raspberry sorbet
~mango sorbet
~low-​fat vanilla
~strawberry sorbet
~vanilla chocolate chip
~cookie dough dynamo
~midnight cookies & cream
~brownies a la mode
~deep chocolate peanut butter
~butter pecan
~rocky road
~vanilla
~chocolate
~coffee
~strawberry
~cookies & cream
~rum raisin
~java chip
~ I don’t see all these flavors at my local grocery store, that’s for sure! ~
Dulce de leche milkshake is delish =9 Caramel cone shake is good. The strawberry/​banana smoothie looks good on the photo!
My dad also digs Haagen-​Dazs, and he treated me… He spent a whooping $ 18 for one dulce de leche shake for me, 3 ice cream scoops for him, and 2 scoops (coconut macaroon & salted caramel truffle) for me
And YES — I still had 2 scoops on the side along w/​my large dulce de leche shake… Do you know how long it’s been since I went to a Haagen-​Dazs shop? Get over it!!!
A new addition to the bustling scene… This shop is situated in a huge and BUSY plaza that has a movie theater and many restaurants (Flame Broiler, Yoshinoya, Fatburger, Del Taco, Quizno’s Subs, Teriyaki Bowl, Phở eatery, Thai joint, a sushi spot, etc.) And it’s right across from UC Riverside. Eek!
With that said, finding a good parking space can be a REAL DRAG… this parking lot has ADHD written all over it — there’s way too much activity there.
«A» rating.
Free wifi is available, but that should be a given since there’s a university in town!
Hours of operation: Monday thru Sunday 10am to 10pm.
If you are like me, even the coldest of weather is worthy of this good sh!!! t
*****UPDATE***** Came back w/​my spouse… just tried their Belgian chocolate shake 2 days ago, and it is my favorite shake so far. It is a BOLD chocolate for all you passionate chocolate lovers out there =9
BTW, don’t forget to show your receipt to validate parking on your way out =0

Not going to lie, I didn’t order anything but I don’t really have to to know that their stuff is excellent. It’s Haagen-​Dazs for crying out loud. Pricey for ice cream, but you get what you pay for and it’s good quality. Not the best for a college budget, but hey~ we all gotta treat ourselves eh?
Anyway, I spent about 4 hours here just studying since the Starbucks down the plaza was full to the brim. Free wifi and a nice atmosphere makes it very comfortable to get down with the monster that is organic chemistry.
I watched the employees (as creepy as that sounds) help other people and they were very helpful, kind and quick to serve people. Groups of 6 or more would often walk in and walk out within minutes happily lapping up their cones.
I’ll definitely be back to tackle more school work and perhaps order up that amazing looking banana sundae.

So far so good! I’ve been here twice and both times the servers were all super nice and attentive. They also let you sample all the flavors (always a plus)! The ice cream is really thick and creamy and delicious! I recommend the coconut macaroon.
Unfortunately it’s kind of pricey. The smallest bowl with one scoop of ice cream is a little less than $ 3. Not the friendliest prices for a college budget, but I wouldn’t mind coming back here every once in a while.

Ice cream at the UV. Will probably be making beacoup bucks coming up in the summer!
Had the coconut ice cream it was pretty good! 3 bucks for the kids size though! The server was very nice and he let me sample anything I wanted even AFTER I ordered my ice cream :)