Flowerloft

I’ve known of the Flowerloft for many years. I creative flower designs so I rarely need a florist. When I do, Joel at Flowerloft gets my business. I recently was planning a funeral for my father and Joel took the stress off of me. I was confident that the flowers would look amazing and they did. His attention to my needs was incredible. He has so many other services other thing a florist. I look forward in using Flowerloft again.

I know Joel, the owner, for over twenty years. Although I don’t typically get into situations where i need flower services, but when I do, I go to the Flowerloft for help. My experiences have always been positive, so when I read some of the negative reviews on here, I found them simply mystifying and funny. It’s funny because if you are a difficult or ditzy customer who blindly subscribed to the idea: «customers are always right», then Joel, more likely than not, will tell you what you NEED to hear and NOT what you WANT to hear. I don’t think that’s rude. Not at all. I think that’s helpful, rather. Other places don’t quite do that, so why would Joel do that? One explanation is he did it because he cared, and care is a catalyst for learning. So don’t take it for granted. As long as I know Joel, he is not rude just for the sake of being rude, or that he is hardwired to be rude to everyone. The question is not why Joel was so rude, but rather why Joel paid more attention to certain individuals, in particular?
I saw some of the reviewers didn’t appreciate Joel being Joel, but think about folks, how do you go through life learning anything new if you only hear what you want to hear, where learning is permissible only if you are your own teacher. The fact is your $ 100 does not worth more than someone else’s $ 100. For instance, If $ 50 gets everyone a 10 rose bouquet, do not expect to get a 15 rose bouquet, or two bouquets of 10 roses each for your $ 50, or make unreasonable demands because of self entitlement. More importantly, if you want to be helpful by writing a negative review about a business, make sure what you write does not make you look more like a kid throwing tantrums than a helpful consumer in search of positive change.

Joel’s memory is obviously very selective. He sent me a message and offered to talk about refunding my deposit after I posted my review. Then he denies everything in my review in a post which would make a fourth grade English teacher cry. I would rather leave my rating and initial review of my terrible experience to warn others against using Flowerloft for their Mission Inn wedding. You earned this.

Flowerloft is my all-​time favorite florist. My dream is to hit the lottery and have Joel bring his gorgeous fresh flower arrangements into my home each week. Joel is an incredibly talented artist, he’s professional, and hilarious!

I love this shop. Joel always gets beautiful flowers that are high quality. Not supermarket kind that die in 3 days. He went out of his way to make sure I was happy when I needed something to thank my sister. No one does Christmas better than Flowerloft. Norette G

I popped in on the off chance I could get a corsage for my sons very last-​minute date to a dance tonight. I happened to park right in front of the shop to go to the post office — I didn’t even realize it was there. I walked in and Joel asked if he could help me — I did not see any fresh flowers so I asked if he had any available. He took me to the back to show me the selection & asked what I wanted. I explain the situation he gave me some options that worked. I picked out a flower and he literally put it together in under five minutes. We chatted the whole time, he was very professional and very nice. I was very pleased to be able to walk out of there with a beautiful and unique corsage. The price was beyond reasonable in fact I don’t think he charged me full price it was that great. I will definitely be back! I don’t understand the negative reviews this is probably the best flower purchasing experience I’ve ever had. Big thanks to Joel for saving the day!

Joel and his team did the flowers for my son’s wedding. Not only did he listen carefully to the couple to understand their vision… his execution was flawless. The centerpieces transformed the room into a vision that took the newlyweds breath away. Our guests stated they had never sent such a beautiful room… All due to Joel’s creativity … Incredible work, incredible follow up and follow through. Thank you for transforming the event and elevating to perfection!

Joel is great to work with. He worked with our unusual flower choices (lilacs, tulips and daffodils) for our wedding at the Mission Inn and created truly beautiful arrangements and also decorated the staircase in the Spanish Gallery. Really gorgeous. He met with us and we went over what we wanted, his suggestions were always helpful. On the day of the wedding he set up beautifully and never caused us any stress. Very highly reccommended.

I just had the worst customer service I have ever had. I know that it’s Valentine’s Day but their is no reason to treat your customers badly. I ordered a $ 40 bouquet for senior night for a local high school. Since we only have one senior I thought I would go big. I told Joel when ordering that it was not for the holiday and that it was for a young girl so I wanted a spring bouquet nothing to grown up and I wanted the ribbon to be the school colors. Though it was a nice bouquet but it was not what I expected. I had said «oh it’s pretty but I was expecting something else» and the ribbon was red not the school colors. The lady helping was in the middle of asking how she could change it when Joel said very rudely «what do you want» I was a little taken back so I said it was fine if they could change the ribbon. He then said what more do you want. I then told him that he did not have to be so mean. He snapped back that he try’s very hard to satisfy his customers. I just continued to tell him that he did not have to be so rude, since he just got off the phone with a customer that was also disappointed he did not have to take it out on me. He continued to tell me he was not being rude while the lady working with me kept mouthing that she was sorry. I also feel that I could have gotten a fuller arrangement at the super market for the price I paid. Needless to saying I will not be using them ever again and I will make sure they are on our schools do not use list.

I was referred to Joel by Benedict Castle. My daughter and I walked in on a Saturday without an appointment. We came simply to make an appointment and look around a little. We asked the man behind the counter when it would be possible to meet with Joel. He made a joke or two… turns out he WAS Joel. He spent the next THREE HOURS helping us decide on flowers, arrangements, colors, table settings… everything you can imagine. What a wonderful experience. We left with a complete written itemized estimate. The prices are very reasonable for what he will be doing. He was one of the nicest men I have ever met. He helped plan details of the wedding that wouldn’t profit him in any way. I can’t wait to see his flowers at my daughter’s wedding. I have no doubt he will put a lot of love and talent into his work.

Joel’s Flower Loft did the flowers for my wedding on January 11,2014 and they were incredible! the centerpieces for my reception were out of this world! From the first initial meeting Joel was very professional and was willing to work with me on any idea that i had even when we wanted to change it. we told him to do what he thought on certain pieces for the wedding and it came out incredible! My bouquet was amazing and bridesmaids bouquets were amazing also! if you want incredible fresh and beautiful flowers I highly recommend Flower Loft!

When I called, yes, Joel was busy– I totally get it. He asked me to call back at a specific time the next day– no problem. When I called back, he was extremely rude and said he was too busy to talk to me. AT NO TIME DID HE EVER SUGGEST FOR ME TO COME IN FOR A CONSULT, which I expected to do at some point anyway. He said he was too busy to talk to me and asked that I email him and that he would get back to me. HE NEVER EVER got back to me, EVER! Don’t let his meager attemp at a response fool you.

I love Flowerloft. I am a nonprofit executive director and recently hosted an event with 200 people. Joel Udayke was a partner in planning and execution. He understood the concept and theme and created a room that was breathtaking. His service was outstanding from start to finish. I love hiring excellent people and letting them do what they do best. He definitely fits into that category. I cannot recommend him more.

Awful Awful Awful! Worst customer service ever and one of the coldest rudest people I have ever met. And for as big of a game as he talks on his work I could do just as good if not better then almost everything he did for my wedding. He talked crap on my husband who he had never met, took weeks to get back to me, insulted me numerous times, was super demanding and yelled at and hung up on my wedding coordinator. By far one of my worst experiences. I dont know how he is in business. I would never in a million years recommend this person to anyone.

The flowers and center pieces for my wedding at the Mission Inn were, in the words of my guests (and I agree) ‘BREATH TAKING!‘
Thank you Joel! I could not have asked for more! This man comes with my highest recommendation! Very personable when we met to choose flowers. He is very knowledgeable in the types of flowers as well. He offered me a flower i didn’t even know existed, that turned out to be PERFECT for my PERFECT day!

I really liked working with Joel. His prices are the best in the area (believe me, I met with multiple florists, and his prices are the best for the product) and he is super knowledgeable and very highly recommended by the other wedding vendors I worked with. He is not really keen on email, which is his only downfall, but he came through on the wedding day and produced beautiful flower arrangements. I would highly recommend him to any bride. He really makes the bride feel like his #1 priority, and his experience and expertise shows in his work.

All I have to say is that this place is great. Joel (the owner) was very nice and extremely attentive. I originally went in for the Godiva chocolate, which btw was awesome, but discovered a beautiful flower shop with exquisite art like antiques and decorative pieces. One of the pieces that caught my eye was an old German piano accordion. It was such a beautiful piece. It had rustic like quality and very well built, hopefully ill be back for it. All in all, ill definitely be coming back.

The Flowerloft came highly recommended by friends and the Mission Inn which is where my wedding was held so I felt very confident in using them for our wedding. I was unfortunately disappointed in that there were flowers that were forgotten, the linens I chose weren’t available, and the chairs I requested were never ordered. So I was left to find and order the chairs myself, and choose linen colors that weren’t my first choice, and one of the photos that we wanted flower petals in we had to settle for no flower petals since they were forgotten. When I advised Joel (the owner) of my dissatisfaction not only did he not offer a solution or price reduction for their poor service but he wrote me a letter saying how disappointed he was in my behavior. When all I did was point out what they didn’t come through with.
I wouldn’t use them again or recommend them to anyone else.

Amazing place thanx joel for the amazing flowers on my wedding!!!

I first met Joel and Flowerloft at a Bridal Show at Mission Inn. They decorated the music room and it was absolutely gorgeous. We made appointments with a few different florists, for the sake of comparison and met with a few of them before our appointment with Flowerloft. Meeting with Joel was like a breath of fresh air. All of the other florists came across as snooty and were nowhere near as friendly or easy-​going as Joel. Joel and Dawn had wonderful ideas and were incredibly helpful and friendly. We didn’t even meet with the remaining floral appointments after we met with Flowerloft, as we were completely sure that we wanted them to do our wedding.
Our wedding was in the Music Room at Mission Inn and everything was fantastic. The room looked absolutely stunning. Down to the details of Orchids hanging from the chandeliers (which our guests LOVED), Joel & Co. took care of it all. Their attention to detail is what I appreciate the most. Our cake covered in flowers was beautiful. Our centerpieces were absolutely stunning, with orchids and crystals and lights through the vases. Delivery of bouquets and bouts were timely and they were gorgeous as well.
We had a wonderful experience, I recommend Flowerloft to any bride and I am so thankful that they gave me my «platinum wedding» that I always dreamed about :)
p. s. the Godiva chocolate in the store definitely makes it worth visiting :) (among other things of course!)