Alvarez Lincoln of Riverside

Alvarez Lincoln is a friendly, honest dealership. They give you personal, upscale service while you make your decision to buy or lease.
We have used the service department twice now and we are very impressed. I give them a 5 star rating. Thank you
George and Connie from San Jacinto

Alvarez Lincoln gave me a service appt. Got me in, out, and washed my car in one hour! My whole hearted recommendation!

Just a little blurb letting the public know how satisfied we are with our experience with this dealership… My husband and are very finicky folks and it takes a while for us to make important decisions such as purchasing a new vehicle. We must have visited the dealership at least 5 times and each time there was no pressure and treated like old friends dropping by to say hi… Jovan and (Lord forgive me… I can’t remember the other young man’s name) were kind, knowledge and most importantly patent… Again thanking everyone for taking the hassle out of purchasing a car… Alex and Martha Carter of Fontana CA!

Never felt so appreciated in the car buying/​leasing industry ever! Thanks to Rodrigo and Johnny they helped me pick the right car, and Mr Alavrez is so warm hearted he truly made me feel like family. Thank you I’m going to refer everyone I know to go here.
Thanks
Laura
P’s I love my pink Lincoln cup

Craftmanship of new car was lacking and the dealer did not repair problem. The carpet was stretched to tight which created holes or small tears. They had glued these areas to hide them and dealer would not fix it.

Excellent service from the entire Alvarez Service Team! Great communication regarding scheduling, the repairs needed and the pricing was more than fair. They even delivered my car when the service was completed. I recently moved to Riverside and was using the local Ford dealership to service my Expedition and was very dissatisfied with their scheduling, communication, pricing, etc. I am so pleased to have found Alvarez. Jorge makes the whole service experience wonderful and easy!

No one is ever in the service office me makes it hard to drop off and pick up your car. I think maybe they should hire more ppl so someone is always available when you walk into the service office.

Perfect customer service. Everything is as promised!

Great service. Perfect and unmatched customer service. Denise took good care of our car and our needs. We really appreciated it.

Just purchased a beautiful new Lincoln MKZ, my dealer Keith was very knowledgeable and patient with us, he made sure we knew everything about the car before we drove off the lot. Very friendly team! I will definitely return to purchase again.

Jorge was great! I went in for an oil change, and he exceeded my expectations. He was really nice, friendly and professional.

I love their customer service and wait time. Upon servicing my 2010 MKZ I was told I had a small oil leak that would cost me thousands to repair. Then while checking up on my vehicle I was told it was still covered under warranty, Thanks Guys!!! Jose and Javier, service dept Lincoln side, much love… Hope I got your names right, really bad at remembering names, lol but Lincoln side service dept great job!

Buying a car is so stressful. All the haggling, negotiating and everything else that goes along with making sure you make the right purchase at the right cost. My experience with Alvarez Lincoln was very refreshing. I didn’t feel pressured AT ALL. Vinnie, the sales manager, was super helpful and Carleton, the sales guy, allowed the process to take its course without the typical salesy tactic. I was able to secure the car I wanted; I leased the MKZ with panoramic roof, at the price I wanted and was in and out quick. My inside joke was that I could buy a car from Alvarez Lincoln faster than I could upgrade my cell phone. I will definitely be back… hopefully for the F-​series Jag!

Worked with Jose. He was great. I found the car online and when I showed up the car was ready and it was even nicer than I thought it would be. Felt like I got a great deal on the car. No hidden fees and they did not push anything on me that I did not want. I financed some of the purchase price and I got an extremely low rate. I was in and out in just a little over 2 hours. I would highly recommend.

After my persistence of the issue surrounding my car, Mr. Alvarez of Alvarez Lincoln of Riverside called me and immediately put a plan into affect to remedy my issue. Within a week, they fixed my vehicle and provided me with information of the body shop that was to do the repair, and were well qualified. I appreciate their quick response to my issue even years later and my car looks fantastic! Better than the day that I bought it. Better rating because of their continued customer service and willingness to fix the problem.

I’ve had a very positive experience thusfar, with Alvarez. I went in Friday for my 1^st oil change and had an awesome experience. James, my advisor was very diligent and helpful.

I take my Jag into Alvarez for my regular maintenance. Ivan is the service advisor I have always worked with, he is a total professional, never nickel & dimes me. Straight shooters and amazing service.
Dan B.

I Purchased my Jaguar XF from Alvarez Jag in June of 2014, and they have been wonderful… I took the jag in for servicing and got help from Ivan, who kept me updated about my car and was very flexible with my schedule and made it easy to get a loaner car (And a beautiful one at that!) while they serviced my Jag.
Of course, the car is running as as smooth as ever, and I’m back to thoroughly enjoying my beautiful Jaguar! Thanks again for your great work!
Eric D.

As for the service department I have had several dealings with and was completely satisfied. They have always done a complete and transparent job of servicing my car.

Sales person was knowledgable. When they found out that I was going to use my own pre-​approved financing, they didn’t want to have anything to do with me. They were not interested in working out any deals or come down on the the listed price which was well above blue book. It was unfortunate that they had the only vehicle I was interested in within 500 miles otherwise I would of happily gone elsewhere. They refused to sell me the car without running my credit and my wife’s credit. Even though I pleaded to refuse my permission to run our credit. The sales manager didn’t explain the process of transferring the vehicle to AZ. I was left in the blind and had to ask him 4 times to provide me with an envelope to mail them their contracts. My salesman immediately stopped working with me as soon as he had another prospective buyer and basically pawned me off on another salesman who had no idea where we left off. When I left the dealership I wasn’t thanked for my business. The warranty was never discussed with me. Nor was I given the option to extend my warranty. When I got back to Arizona within one week of purchasing the vehicle I had to have the vehicle serviced for a broken weld that showed up on the vehicle service report prior to me purchasing. They basically threw me into a rental car and told me to drive to the border and they will hand me the keys. I suggest anyone purchasing a vehicle, don’t show your cards right away. Get the bottom line price before talking about any financing. As soon as they know they won’t be making any profit of the financing they basically shut down and were not interested in my business.
Unfortunate