Schumacher Appliances

This place has been a staple in my family for decades. Today they delivered my moms new stove, the guys were super nice and were ahead of schedule, called to ask if they could come earlier! That never happens with a big box store. They were nice enough to remove the first stove and give me time to clean the area since the old stove had been there for 50 yrs! No joke! We have always had good experiences with these guys, but there was no Unilocal back then

Easily some of the worst business I’ve ever *attempted* to do with a company. I tried to buy a commercial washer and dryer and the delivery company completely neglected my order… twice! On two separate days I waited for delivery only to find out they were not coming.
Communication from the store and the delivery company was non-​existent, and we had to call every time to find out what was going on.
The guy acted surprised when I called to cancel the order… Seriously?

I live a few blocks from this store and when my washing machine broke, they were the first I called. They referred me to an excellent repairman who told me my machine’s transmission went. It wasn’t worth fixing (DONT buy a Maytag) so I needed a new one. My friend told me to go here, so did my husband’s coworker and my grandmother’s tenant. I get to the store and there are NO customers and one older employee who could possibly be the owner. I explained my situation, how I was in the market for a new machine and thanked the store for referring me to Vinny, the repairman. He said, «great,» without even bothering to look up from the paper he was reading. I mentioned how I was interested in the HE machines. That got another, «great.» I even took pics of the machine I liked best to show my hubby later. I spent a good 10 minutes in store, but couldn’t get the salesguy to get out of his seat, look up from his paper or say more than ‚“great”. I really wanted to keep my business local to maybe save on shipping and have a quick delivery but it was obvious that Schumacher’s is not interested in actually having to work for a sale. I should actually thank them, since I went straight to Home Depot that night and found an incredible deal. Got a HE machine for 10% off w free delivery and haul away AND it was a better machine. I spent $ 800 total and will have my machine in 2 days.