Ruths Chris Steak House

My husband chose this place on one of our wedding anniversaries to dine and boy was it a good choice! Pricier than I’m used to, but I indeed enjoyed the service, the attentions to detail and the food was wonderful! The choices of beverage and the wine presentations were also just great! The ambiance, the low lighting, the cozy, privacy areas all just won me over, quickly! Would definitely like to go back!!!

Something has gone down at this Ruth’s Chris location recently. My wife and I tried to make reservations on a Friday night and somehow couldn’t agree with the host on the correct 15-​minute interval. Despite this, my wife pushed ahead, suggesting we take our chances.
Upon arrival, we noticed 10 or so empty tables. When we asked to be seated we were told that only the bar area was open, but not to worry, there is“full table service in the bar.”
We were brought to a hardtop in the middle of the walkway in full view of the lobby. Service was hesitating, disjoint, and slow. My wife eventually set the timer on her phone as we agreed that if 15 minutes passed we would excuse ourselves.
At the 14-​minute mark, a waiter came to take our order. I had crab cakes and my wife had chicken. Both were spectacular. The crab cakes were buttery and meaty, and the chicken was stuffed with sensuous cheese.
Throughout the meal, occasional and somewhat random staff drifted by without much appearance of attention or focus on our needs, twice asking,“Is it wonderful!?”
In short, we left having enjoyed the food immensely, yet feeling somehow not cared about, as if we were not valued as customers. A sad and disappointing way to feel after dropping a hundred dollars on a piece of chicken.

Not the regular service I’m used to at Ruth’s Chris. The server and her helper seemed to be uncoordinated. We had an early reservation for my birthday and it was for 5pm yet we sat there forever waiting for our server to come greet us. My lamb chops were very fatty, hardly any meat on them and way over salted. Also I asked for them med rare and they came well done. My husbands steak was ok as was my sons swordfish. I felt more like an inconvenience than special on that night. Needless to say we won’t be back to this one again.

I usually sit at the bar and have excellent service for dinner from the staff. They really do an outstanding job taking care of you, and you can eat at the bar (full menu).
I have been here many times, and have always been satisfied. Good food, good service, and hey, its a chain, but it is a QUALITY chain!
They do have a bar menu with some specials that are in the early evening, a full bar/​great wine selection, and of course the typical Ruth steaks.
Thursdays can get busy with lots of families and large groups, that seems to be a night when everyone hits up Ruths, so you might need a reservation. The dress code is dressy, and men are required to remove their hats (‘kindly’ :).
This is a good restaurant, with good food and excellent service. Try it out!

Although the bar service was great, my 11oz filet was not. My steak was ordered at med rare. As was my friend next to me and my friend to the left ordered his med. We were the first three steaks of the day. Which, should have no bearing on how my food was prepared considering this was a prime steakhouse. However, all three filets were undercooked. I don’t send food back because I just don’t. The bartender noticed how rare our dinners were, radioed the manager and he insisted we send the steak back. So reluctantly I did. After receiving my steak back I proceeded to eat it and not too long after tearing into it I was met with a huge piece of tendon (silver skin) at least an once and a half was inedible; unless you are my dog, who will eat that chunk of tendon as fast as he would a raccoon carcass.
I wouldn’t of written the review if it was just undercooked (as a matter of fact, this is my first Unilocal review ever) but come on. My bill was close to 100 $. I shouldn’t have to compete with a silver piece of tendon at a Ruth Chris. Maybe golden coral but never EVER here.
But one rotten apple spoils the bunch and I will never eat there again. I regretted the whole experience. If you want a good steak you need to start with a good cut. And whoever cut this filet was lazy

Nice location and ambience! Steak was not as specified, but service was awesome. I’ll give them a chance, definitely felt pampered. If you’re in Jackson MS, get out to the Renaissance mall area in Ridgeland, lots of options there.

Biggest disappointment ever. Made reservations for this place last night and when we got seated after waiting half an hour past our reservation time it took them an hour and half to serve our food. The Caesar salad was salty and veal ravioli was over cooked and salty. My daughter was asleep before our main course came out so we took our meals to go… Best thing here was the crunchy baked sheet of Parmesan crisp speckled with black pepper that decorated the side of the Cesar salad plate and the cheesecake I took to go. We vowed to never come back.

Hosted a work dinner here tonight, and had the Oak Room. Room was perfect size for our group of 15, and we had A/​V setup too.
We started with the house salad, with the lemon vinaigrette. A little plain, but the dressing was good.
The entrée was awesome… I had the seared tuna, with crab meat and basil sauce, and it was great. We all shared the family style sides of mashed potatoes, creamed spinach, and sautéed mushrooms. All tasty.
We finished with berries and cream dessert. Flavor was awesome, but needed a few more berries for the amount of crème.
Overall, a nice business dinner, but still, very expensive.

I could not fall below 4 stars on this restaurant! Although the service
Was great we waited over an hour for our meal which was unacceptable. I didn’t care!
I ordered the stuffed chicken with potatoes. The chicken was perfectly cooked with the correct temp. Juicy tender all you would want in your meal! Once I finished my dinner it didn’t matter how long the wait was!

My family and I came to have a good dinner, we did. Food was pretty ok, the staff was friendly and knowledgeable of the menu. I had the lamb chops they were a little more burnt than I like. The only problem that I had, was when I checked in on Unilocal app and it mentioned that if I checked in I would receive and «special surprise». When I showed the staff NO ONE and I do mean NO ONE knew of the special surprise or even heard of it. Not knowing was OK, I don’t mind sometimes places aren’t aware of new changes. Where I encountered the problem was, it felt like management swept it under the rug after he personally said he would take care of it. We received our bill and I never saw management again, I asked and the waiter said he would check on it but I am not sure it he actually did.

My wife and I have been going to this location for several years, and there is a reason why that is… this place is great. Anniversary, birthday, graduation, and valentine’s day — you name it and we have celebrated it at this location. The private tables and the staff have always made it a great experience… and the food, wow… yea it’s great. Even though chef Enfinger is gone now — they have continued the great food preparation and taste. Perfect place for many different types of occasions.

I must say for the hype that the name brings, the food just did not deliver. I came here for a pharm dinner, and they offered the pre fix menu of salad, steak, two sides, and chocolate cake. The salad was uninspired, but I do give them credit for their standardization of exactly 2 half cherry tomatoes, well done assembly line kitchen. Steak was simply excellent, for a cheap wedding. C’mon guys, it was completely average. The chocolate cake was packed fudge, I couldn’t eat it with a fork, it would have been better to go at it with tooth floss it was so damn dense. Overall a very disappointing visit, although the service was excellent.

Perfect in every way. Always consistent! The food and the service are always spot on! I try to eat there at least once or twice a week. They are open Fridays for lunch so I try and make it a point to take a customer there most Fridays. They also have a great special from 4:30 — 6:30 that is truly a great value. Don’t want to leave out that they have a great wine list too!

This is my A-​1 favorite steakhouse in the Jackson area. It’s also one of my two favorite restaurants period. Service is always great. I sometimes sit and eat at the bar and the waitresses are always awesome. I like my steaks medium but burned on the outside, which is hard to do. They always get it right. There are other good steakhouses in Jackson but this one is the best.

I made my reservation via open table. It was well received and the staff didn’t have any trouble finding it. We were seated probably and attended to by two great staff members. Granted this was a New Year’s Eve reservation and the restaurant overall, was relatively full. Luckily this didn’t have any impact on our service.
As I’ve grown two become accustomed to the food was outstanding. Most notable was the lobster mac& cheese and are crabcakes.
The next time I’m in Jackson I would definitely not hesitate to venture out to this Ruth’s Chris.

Yum Yum Yum!!! For a special occasion or a night where you want a REALLY good steak, Ruth’s Chris is the place to go. You just can’t get a bad steak here. They are consistently great. Tip: the steaks come served on a 500 degree plate. So if you like your steak medium well, you might want to order it medium, because the super hot plate continues to cook it a little. Just a thought.
Another great thing about Ruth’s Chris, is that you pick your sides and they are plenty for 3 or 4 people — so you can share. The spinach au gratin is a must! Oh, and I had a salad for the first time — the Harvest Salad — and it was one of the best salads I’ve ever had. Grilled corn, cranberries, goat cheese and pecans over fresh greens — it was delicious!
And the service is the best you can find around!

This has to be my favorite restaurant! I have been twice so far and everything has been AWSOME. The first time was the best time. I had the shrimp cocktail appetizer then stuffed chicken with garlic mash and ice cream with cake for desert. The stuffed chicken was too die for. The second visit I had the blue crab cakes. It was great. Taste a lil fishy but the buttery flavor made them yummy. They bring all of your food out at 500 degrees so basically ur food is practically still sizzling and cooking when it comes to your table. The waitresses are sweet and the manager come out in his nice suit to greet you at the end of your meal. The service is excellent. I can’t wait to go back again.

I have dined at Ruth’s Chris Steak House in Louisiana, Alabama, Arkansas, and Georgia, and I have to say this was my worst experience at Ruth’s. I started eating at Ruth’s 30 plus years ago. They were a great steakhouse, a comfortable steakhouse. This experience at Madison, Mississippi, was disappointing on several levels. First, it was pretentious. There were people hovering around you. If I took a sip of water, they had to replace that sip. You could not carry on a conversation without one or two standing within hearing range. When they brought out the food, it took an entourage to deliver it. It would not have been so bad but the tables were so close together, they had trouble getting in place so that they might synchronize their plating.
I had the 16 ounce rib eye. Their claim is that they serve USDA Prime meat, top 2% of all beef. Our waiter made sure we knew that their steaks are cooked at 1,800 degrees and served on a 500 degree plate. The expectations are high. You expect a great steak. It was a good steak but it was not a great steak and certainly it was not worth $ 41.00. My wife can pick a better steak at Winn Dixie and I can cook it better than the one I had at Ruth’s. The steak was tough. It was properly cooked, a perfect medium rare. But it was not a great, tender steak. Let me reiterate, it was a good steak, but it was not a great steak. You do not go to Ruth’s for a good steak, you can do that anywhere. And, I must say, it did not meet the quality of other Ruth’s.
However, the side orders were very good. The stand out was the creamed spinach. I recently ate at a local steakhouse and the steak was as good as Ruth’s, though it was not prime. But they had a nasty creamed spinach. But Ruth’s excelled in their creamed spinach and their other side dishes that we ate.
I did not eat dessert but did taste my friend’s Crème brûlée. It was excellent.
This experience will not deter me from going to Ruth’s again. But I can get a good steak anywhere. I hope the next time I go, they meet their own standard of excellence.

If you haven’t tried their small plates at the bar yet, you are missing out. The Ahi Tuna and Spciy Lobster are my favorites.

This place used to be good until this past year. 3 times now I have had incidents where I have ordered the large filet and they bring out the petite. Several times large parties were with us and they gave the large to someone who ordered a petite. The problem is they argue with you and tell you that the petite is the large.
Last week I went there with my wife and damned if the same thing doesn’t happen. I specifically ordered a large, «tall cut» filet and they bring out the small and tried to argue me down. Screw them and their lousy service. You will do better at Tico’s, Parker House, Schimmel’s, Char or Nick’s. I acutally spoke to a regional manager about this 6 months ago and he gave me a free coupon. Sadly nothing has changed. It wouldn’t be so bad if the Jr. College waiters didn’t try to argue with you when everyone can see it is the wrong steak.