Hampton Inn and Suites Ridgecrest

I have stayed here twice a month for over a year. The front desk staff always greet you with a smile and sometimes a laugh, rooms are spotless and housekeeping remembers little things you like when you stay often. You are really impressed if you get Naela for your room care. The hotel is quite, decent gym/​pool etc. if you are Ridgecrest try this place!

We were deciding between Hamptons Inn, Ridgecrest and the Marriott next door (literally next door). After reading the reviews, we decided to give Hamptons a shot because it’s a Hilton Hotel and we’ve always had a good experience with Hilton. I only have 1 complaint, so might as well state it up front. The one negative is the sofa bed and rollaway beds are springy. As in, springs very noticeable when laying on it. It’s just my husband and I and 2 kids ages 9 and 10. They wanted their own bed since they had the option so we got the rollaway brought to the room. We were in the King Suite that is 2 rooms and a kitchenette. First room we had was room 327. It’s very nice, very clean and we were very comfortable! So comfortable we decided last minute to stay another night since we had an extra day before the family reunion.

Very clean and comfortable. If you go on weekends, you can get a better price since they’re usually packed on week days because of the
I get a larger suite for what would normally be a regular room. The last time, there was a thank you note for my repeat business from the manager. I really appreciated that touch.
If you go down later for breakfast, they’ll sometimes be out of things. And they seemed a bit understaffed… the one woman who was trying to restock looked pretty harried both times we stayed.

Very nice. Clean and comfortable beds. Decent amenities. Great breakfast. Only gave 4 stars because an extra charge of $ 50 was charged to my credit card on top of my preauthorized price. Asked at the front desk and this was charged for «incidentals just in case we used something.» Note– there are no mini bars in the rooms and there is not a restaurant or room service. The only incidentals were items that you could purchase right at the front desk. (We didn’t) The clerk said it would be reversed but it was up to our bank how long that would take to show up. So, we shall see.

This is one of the nicest places I have stayed. Each time we visit Ridgecrest we stay here. The staff are very friendly and the free breakfast offered is amazing. So many options to choose from. The rooms are VERY clean and roomy. The general manager, Bill Farris is exceptionally helpful and treats us like family.
I would recommend this hotel to be the ONE to stay at when staying in Ridgecrest.

We spent the night here on our trip to Death Valley. The hotel was great! Everything was clean. The room was very spacious. Beds were comfy. I would definitely stay here again on a Death Valley trip.

Use caution when booking here. I stayed at this location in November. I slept there three nights before discovering the bites I had when I woke up with every day were from bed bugs! Apparently, the entire region, including this hotel, had a bed bug infestation. The management team nicely replaced my luggage and laundered my clothes. The manager told me I’d also receive additional points for my stay, along with vouchers that would allow me to stay at any Hilton property. They conveniently forgot to add the correct amount of points, and the vouchers allow me to only stay at a Hampton Inn. However, none of this was recompense for emotional trauma and the pain and suffering I continue to endure from the bites.
The courtesy of replacing my luggage was thoughtful, however the replacement luggage was approximately $ 70 when I originally paid over $ 200 and had purchased the luggage within the year.
I have also had to endure many struggles and challenges in trying to resolve this issue. I have spent numerous hours in communication with various departments and individuals. This situation continues to haunt me.

Clean. Comfortable beds, great breakfast, friendly staff. Perfect.

Stay here everytime I’m in area … great staff … centrally located. A little hard to get in and out of due to driveway location, but not impossible.

We had an issue with our
not sending our reservation over to Hampton. When we get there, we have no reservation, but Ashley at the front desk worked tirelessly to resolve the issue. She really deserves something special for the dedication to customer service she displayed towards us! She called
for us and got it all completely resolved. We were so thankful for her!
The hotel itself was great. We arrived late, so we did not get to use the pool or gym or anything like that. But the rooms were clean. The beds were extremely comfortable! The TV was nice & new, lots of channels. They had a very nice kit inside the bathroom to include a make-​up remover cloth, small cotton ball/​q tip/​nail filer set, etc. just a little extra touch that I appreciated!
The breakfast was delicious. Their tiny cinnamon rolls– YUM!
The location was convenient. We were there to go to Death Valley the next day, and it took us a little over an hour to get to the park. (*Note: If driving to the park from Ridgecrest, check road conditions for every road you’ll be on. We were on some VERY middle of no where roads, gravel that beat up our car, etc. Fill up before you leave Ridgecrest because there is nothing until Stovepipe Wells in DV and of course gas in DV is super high. I wouldn’t recommend doing that drive in the summer, due to the remoteness of the drive & possibility of car troubles in the blazing heat)
Thanks again Ashley! :)

We were on a little vacation in eastern California and had reservations at 3 different Hampton Inn & Suites for 3 different nights. First night in SLO, nothing special; 3^rd night in Carson City NV, nothing special; but, OH — that second night in Ridgecrest!
Check in went smoothly with friendly and helpful staff, opened the door to our room (got the suite) and holey moley — the ceiling was 12 feet high! Super spacious room, comfy & inviting sitting area, very comfortable beds, vanity area separate from the bathroom, big screen tv. We were pleasantly surprised.
The complementary breakfast was like no other. Creamy scrambled eggs with all the right extras and great coffee were the highlight for us.
When we were heading to check-​out, we said ‘good morning’ to another guest in the hall and started chatting about our rooms. She said she always stays at the Wynn and compared her stay here to that hotel. We told her we loved this hotel and would be back. When we got to the front desk, I asked the desk clerk if she could hear us talking and she said she did. I said all of the other Hampton Inns are like Motel 6 compared to this one. She asked if we’d write a little note for their bulletin board and gave me a note paper shaped like a star. This hotel was definitely a ‘star’!

The only thing that outshines the amazing rooms and the fantastic staff. Check in feels like I am talking to a family member I am meeting for the first time. Everyone here is so nice and accommodating. Rooms are always spotless. Beds are super comfy after a long week on the road. Make sure to sign up for hilton honors program. They have a great rewards program.

Very clean and Friendly service at the front desk… I loved my pillows and bed… The room is small, but if you want larger, just get a Suite!

My friends and I got to the hotel early, and asked if it was possible to check in now (it was 12:30pm) and Ariana was super friendly and so nice and accommodated our request for our room to be facing the front of the hotel!
Our room was clean and tidy and it had everything we needed! The beds are really comfortable too!
The complimentary breakfast had any kind of breakfast food you can think of and we all were excited to make and eat waffles!
Over all it was a great stay and I would come back!

Not happy about my stay here. I’ll tell you my beef and if it’s not something that would bother you then by all means. Stay here, at your own risk.
First, I will say that the accommodations are nice. Clean rooms, clean buildings, it’s a new hotel, so things are nice. The staff were fine, no issues directly with any of them.
My issue is with my bill. I signed and approved a certain rate for my stay. I received my folio in the morning showing a total of $ 110.00. Okay, no issue there. When I checked my bank account I saw I was charged 127.59. When I went to the front desk to inquire as to why there was a discrepancy I was told it was just an authorization in case I purchased some incidentals. Really? An extra $ 17.59 of «just in case.» I’ve travelled the world over and stayed in dozens of hotels and have never had a «just in case» charge. Now that it’s Monday, I check my account again. Nope, it wasn’t «just in case», it posted $ 127.59.
Stay at your own risk.

We loved this place. The building is newer and in great shape. The staff is incredibly friendly and helpful. Rooms are large and you don’t feel cramped with a family. Breakfast has a wide selection and coffee available all day.
We would stay here again.

Very clean. I love all the amenities: free parking, free breakfast, free wifi, free fitness center, microwave and mini fridge in the room; large walk in shower; portable-​in-​lap table for laptop, noon check-​out, and well maintained appearance.
We stayed two nights for Death Valley and really appreciated the mini fridge to keep our food fresh during the trip. I also very much liked the large walk-​in shower, which is not typical of hotels. The only thing I did not like was that the air was so dry I kept waking you to drink a whole bottle of water because I felt like my body was dehydrated. I will be investing in a portable humidifier from now on.
Overall, we had a great stay. It was wonderful to stay at a hotel where extra charges were not added on and the amenities were free. We stayed on the 2^nd floor and it was very accessible to get to from the side door. Check in/​out was a breeze.
I would come back if I were to stay in the area again.

You will not get the GOV rate here for Per Diem. Major bummer for a military town.

Great place to stay in Ridgecrest. We’ve stayed at this hotel twice and have not really been disappointed. The rooms are clean, the staff is friendly, and the facilities adequate. We’ve also been able to enjoy the long-​term guest rate, which makes the hotel cheaper than many lesser hotels in the area.
Criticism… Some of the staff are uniformed of the hotels amenities, creating a little frustration when asking for something specific, like what local papers they receive. Also, there is very little shade available in the pool area, which is dangerous in the high desert’s unforgiving sun. Those aside, I’m struggling to complain.
I recommend the Hampton Inn for anyone who has to visit Ridgecrest.

I’ve stayed in several hotels in Ridgecrest over the years. They are mostly below average… thank God they now have a Hampton Inn. Great hotel! It’s new, it’s clean and not much more expensive than others in the area.

This place sucks. They do not offer military rates (the real military rate) and the breakfast bar is a joke. I stayed for 2 weeks and they did not clean my room 4 times. It is new but that won’t last. The customer service from top down is rude.

I can’t really find any faults with this Hampton Inn. I’ve stayed at quite a few Hamptons and this one is by far the nicest. The room was spacious and clean, and the wifi was free and the signal was pretty strong. The free breakfast in the morning the next day was good, and a nice way to start off the day.

Location aside, this is an extremely clean, virtually brand new hotel. It seems as if it was just built yesterday. Very uncrowded while we were there (late June). I only saw a few other people. The staff was extremely friendly and attentive at all times.
My only complaint was the key card system for the room doors. I haven’t seen it in other Hampton Inns, so perhaps it is new and the kinks haven’t been worked out. Seems like everyone had trouble getting into their rooms.
If you find yourself in the extremely unfortunate position of being in Ridgecrest, staying here will help ease the pain… slightly.