The Tides

I decided to renew. There is new management! Natasha is the real reason I felt comfortable to stay too. She’s been very helpful to me and many neighbors I know. She remains professional and reminds me of company policy when I’m questioning things I’m unhappy with. The difference with her enforcing the rules and rental requirements is she truly has compassion and understanding when she has to stick by them.
The Tides is one of the best setups in Richmond. It’s very nice, spacious and quiet. The pool and BBQ spot is cool. By he jacuzzi is a good size too but they have had a broke fireplace since I moved in 3 years ago.
The minor downfalls are the high price you pay once the extra charges for other stuff they include after rent are given the last week of the month (little notice). They have a gate they keep closed making many drive around to get our. It would also be nice if they had larger 2 bed/​2 bath to both be the same size. I’d like to say I will stay longer but I need more room and hopefully a place with charges I can have control over (trash, water, alarm…)
Overall guess it’s cool and safe so check it out and see if it may work for you.

I moved here from Atlanta in 2013 and have been a resident of The Tides since then. My first interactions were with a consultant by the name of Tyler. Tyler was very kind and helpful during my transition. Later there was a change in management and Renee came on the scene. I have read the previous comments and I will add that I never had any issues with Renee. Over the last year and a half I have primarily been dealing with Tasha. I must give her a special shout out because I greatly appreciate her professionalism, engagement, and follow up. She has now been a standing figure in the community since the other agents have moved on. It’s comforting to see a familiar face that knows me by name. The community is quiet and it’s a great feeling safe knowing my son can safely play outside. I look forward to staying in The Tides until I purchase my home. Thank you to the staff and all those who make the community what it is!!!

Wow! After reading «Yvette’s» posting, I feel it is my duty to stand up for the manager, Renee!!! Obviously Yvette is a disgruntled person using this forum because she is mad at SOMETHING Renee may not have agreed with her on.
FYI, I used to live at the Tides not long ago. My unit was scheduled to be renovated and I was given a 60 day notice to vacate from management as well. I happened to be okay with it because I was temporarily relocating with my work anyway. I went on Unilocal because it is time to move back home in the next three months and wanted to check my prospects on Unilocal. Yes, I would LOVE to come back home to The Tides if they will have me.
BTW: Just for fun, I checked it out and the owners are within their rights to ask people to move out at the end of their lease especially to do rennovations.
I am actually delighted that the current management company and ownership have taken the initiate to provide better housing in this much needed area. It excites me to even think to go back to The Tides. At least Renee and everyone else in their office has pride in the property. They always did while I was there at least!
Again, back to Yvette, I hardly think it is «RENEE’s «decision to take care of these decisions alone (renovation, etc.) so blaming RENEE for everything in Yvette’s review is just silly nonsense. FYI have been a resident of the Tides before and after the management change, and I truly appreciated the new management change! To each his own, as they say! Renee was extremely responsive when I put in a service call for my dishwasher before I left. She was polite and helpful enough that I remember her well. The rest of the staff has always been kind and courteous to me throughout my time staying at the Tides. FOR ANYONE LOOKING TO RENT AT THE TIDES, I HOPE TO SEE YOU THERE SOON!
I usually don’t post reviews on Unilocal, but SOMEONE needs to wish Yvette happier days.