Splash-n-Dash Car Wash

I was charged $ 14.75 for what I thought was a $ 3 self-​wash and another $ 14.75 to vacuum my car for approximately 3 minutes. The price listed on the vacuum was $ 1.50.

I have been here numerous times and I would honestly recommend going elsewhere. Too bad since it’s a very convenient location right off 64 at Gaskins. Just came back from an $ 11 wash and my car was still coated in dirt. Emailed them about it and received no response. Completely unacceptable.
The last time I was here the credit card system was down. Have also used the self-​serve bays several times and found the water pressure to be much too low to perform properly. Also, when using the self-​serve bays it seems to take forever for the soap to actually come out so you end up having to go through 2 – 3 cycles, thus spending around $ 15 for a sub-​par wash!
Do yourself a big favor and go to the Flagstop on Parham just north of W Broad– better wash with free vacuums and floor mat cleaners!

This place is okay. I opted to do it myself in one of the stalls. $ 14.75 later and I had to rush through the process. I would not complain about the price if I felt like I actually had time to clean my car the way I wanted to. Will not be coming back.

This place isn’t bad, the employees are super super nice. Just needs a bit more love put into the business. The change machine never works nor do the token machines.

I must say that this is a great location and great concept for a car wash. Yet, that’s when the system works here. Recently, the stalls are out of order or only certain features work. Fail!
I went to the website to add money to the card I have, so that I can wash my car. Needless to say, after trying to login, I receive the error message «invalid username or password». What’s even more amazing, there’s no place on the website to reset the password or find the username. Here’s another fail!
I get into my car and go to the car wash and try to add money to the card using the machine. Guess what? You got it, another fail! The machine would repeatedly show the card balance and not allow me to add money to the card.
Prior to this I’ve called the location twice and get voicemail each time. I also called the second number listed on the website under contact us but that number doesn’t accept calls. I emailed this location too.
While at the location, I spoke to a teenager who really didn’t know how to help me or what to do so that I could add money to the card to get my car washed.
Hours later I get a call from another worker at this location and he tells me the only Resolution is to purchase another reloadable card and add money to it. They have no way to transfer my previous Balance, it will be money lost.
After three fails, it’s time for me to bow out and just take my losses from here. Just a shame with a prime location and great concept that the owner doesn’t take more pride in the employees hired and managing the business.
Today was the straw that broke the camel’s back. I’ve tried on several occasions to see if things got any better but they haven’t. I don’t recommend this car wash.
I do recommend purchasing a bucket, lint free cloths, and some Armour All and do it yourself. If you don’t want to do it yourself, Circle K on Lauderdale has a nice car wash there or for a hand wash, go to Carpool or your brand car dealer.

Just went to wash my car since it was filthy from the snow. Only 2 of the self service bays were open. Both had solid ice on the ground inside. I was slipping and sliding around the whole time. This could be really bad if someone slips and gets hurt. I’m surprised no one has gotten the ice out of there. $ 3 for 5 minutes is fair and about as much time as any place is gonna give you. The low pressure spotless rinse was not working tho. I wish I had known that before i washed my car. Other then that I cannot really complain about this place. My car looks a lot better then it did. That is most because I brought my own soap and wash mitt.

Nice, clean, and does a great auto soft touch wash. Only wish the fragrance machine took tokens. Would easily go back of ever in Richmond.

This used to be the best place to go to quick wash my work car but half the time half of the bays are not functional and there is no one there to help. Last night I went to get a quick wash in. One bay was out of order, one was in use (the dude was just standing in there doing nothing??) and all the others were not taking my card, which is what I use to track expenses. So after moving from one bay to another to the third bc the card machine was not operational I got pissed and split. I have a wrap that has to be cared for by hand, it cannot go to carpool! Now I have to find a new spot! Not going back! Horrible place!

Had a bad personal experience at your carwash, first stall I went to the credit card was out of order so I has to move my car. Next the chemicals were not dispensing so I wasted a lot of time waiting. Had to pay more money as I couldn’t finish washing my car because I kept having to wait for the chemicals to dispense. The bug remover didn’t dispense anything at all so I wasted a full minute on that as well. I went to shampoo my floors and waited another minute for the shampoo to dispense, once it started coming out the unit cut off after 30 seconds and was inoperable. I went to another unit and it wasn’t accepting credit cards. I’ve called 3 times and I have gotten no response as I feel I deserve, at least, a partial refund as I spent $ 14 and my car was still dirty.
The whole facility looks worn down and not kept. Never busy when I drive by everyday, which is a shame because it’s a great location with lots of traffic. I will change this review once this has been resolved.

Horrible car wash and customer service. After ordering level 3 of 4 touch free the car came out literally the same, as if a hose was turned on the car. Owner/​manager refused a refund and said, «what do you expect?», I said, «a clean car». Offered to run it through their salt and dirt covered brush wash, but I refused. Circle K on Lauderdale gets it spotless and touch free for less.

Very average quality, the under wash was not adequate. Will not go back.