Sofa Creations

For years, Sofa Creations has been a quality mainstay within great, local Richmond businesses. I love the showroom and website, and its my first stop when I’m shopping for furniture.

My family has been going to Sofa Creations for years and we absolutely love it!!! The owner, Mamie, is such a wonderful woman to work with. She truly goes out of her way to make sure every time you come into her store to make a new purchase is a great and unique experience. Our most special purchase was when we were expecting our daughter and we went in to buy a chair and ottoman and Mamie and Jonathan picked out all of the fabric that would match her bedding set. They were both so helpful. I have never been to any other store with better customer service. We’ve used Sofa Creations for years and will continue to use them.

I happened to drive past Sofa Creations today, and decided to stop in on a whim. I’d had a depressing day of unsuccessful furniture shopping, and was ready to throw in the towel. Thank goodness I tried one more place! Sofa Creations is a gem. Angela helped me put together the perfect living room. She had great suggestions, and I found her to be fun to work with. The fabrics in this store are beautiful, and the selection of furniture is simply perfect. I found the pricing to be very acceptable. Not too high or low. I cannot wait to move on to my next project. Thanks for an EXCELLENT experience.

No leather selection whatsoever, but if you’re looking for customization with fabric, this may be down your alley. Pricey, but quality seemed good.
Very poor customer service that drove us out — no way we would be back

After hearing some rave reviews about Sofa Creations, we finally decided to head in. We were looking to furnish two rooms, and needed sofas that were high quality while still being affordable. We had exhausted so many other options in RVA (any furniture store/​department store you can name, we were there), and honestly were losing hope that we would find anything reasonable.
From the second we walked in, we knew we were going to support this local business. Everyone was so friendly and so personable, that we felt really comfortable with our experience. No one was pushy, and they let us browse around for as long as we needed.
In the end, we custom designed two great couches! The awesome thing about this store is you can customize nearly everything — the fabric of the couch, fabric on the throw pillows, whether it is a slip-​cover or upholstered, the firmness of the cushions (down blend is like sitting on a cloud!), and the dimensions. The owner has a background in business and interior design, and she was a dream to work with (she helped SO much with the design!). The delivery time is a bit long — we are looking at 9 weeks — but we already know it will be worth it.
Skip the department stores — go HERE.

Two weekends ago we were on the hunt for a new addition to our living room, and after some totally lackluster shop experiences, Sofa Creations was the saving grace!
The moment we entered the showroom, we knew we wanted to purchase our couch here. The owner was the person working, which immediately made us more inclined to spend our dollars at this shop, and the atmosphere itself was very inviting. The showroom is bright and clean, and feels very high end but without the untouchable price tag. The majority of furniture seemed to be in the mid-​range — not the cheapest you’ll find, but certainly not crazy expensive. And you can tell you’re paying for quality. We had considered snagging something from Ikea, but in the end we decided to pay more for something that will last much, much longer. The space is on the smaller side, but it still boasted a solid variety of pieces. After visiting a few of the warehouse-​feeling stores, this manageable space was quite the breath of fresh air.
I think most of the clientele chooses to customize their sofas, and that’s really what Sofa Creations is known for. You can pick out your piece of furniture and then choose from a crazy extensive variety of fabrics to make it 100% yours. The owner told us it typically takes 9 weeks for the ordered sofas to come in. Well, we’re kinda last minute, and needed a sofa immediately, so we were relieved when she told us they also sell floor models. Phew. We didn’t need a customized couch, we just needed a quality sofa right away. We found a beautiful pale blue beauty that has made itself at home in our living room. Another plus is that we were able to choose two throw pillows to go with the couch! I’m a huge fan of pillows, so this was pretty darn exciting.
If you’re looking for a more personal experience and a quality sofa, definitely check out this option on Broad Street.