Spoke with Daniel on Monday 1⁄18 to finally get my star trac pro fixed for my wife. We spoke and ran down what the issues were and he seemed very knowledgable in diagnosing the problem over the phone. From there he let me know the cost of the replacement unit and fee for home visit and set me up for an appointment on Friday 1÷22÷16. On Wednesday Daniel texted me to let me know the part didn’t ship out as he thought and if we could reschedule. He asked about potentially getting the work done on Monday 1÷25÷16 I told him I worked from home Friday to ensure I was home when he came for our appointment and that Monday would not work for me. Daniel then let me know that he would do it on Saturday and would text me on Friday to let me know and confirm. Daniel then texted me to confirm on Saturday morning for a 10AM fix. Daniel showed up a little after 10AM and fixed my treadmill, the price he quoted was spot on the work he did was excellent I definitely want him to service my treadmill regularly thank you Daniel for making this an easy transaction.
Richard T.
Tu valoración: 5 San Francisco, CA
I am so happy to have found a great service man for treadmill and home gym equipment! It’s been a struggle to find a good resource for home gym equipment repair and maintenance. Today I met a really great one, and want to share it. Daniel, the young owner at Pro-Tech Service, was excellent. He was prompt at returning my call, communicating, coming over on time. He did a repair on my treadmill, competently and a fair price. He is such a conscientious person, and knowledgable as well. I highly recommend Daniel! You will be pleased.
Chloe R.
Tu valoración: 5 Oakland, CA
Daniel, owner of Pro Tech Gym Service is amazing. I finally ordered a treadmill for my home, after putting it off for years. The delivery guy would only take it as far as my front door. So there was a giant 200 lb box in front of my place, and of all things, rain on the horizon(during the worst drought in CA). In a panic, I called a bunch of gym equipment service companies. Many did not get back to me, and those who did, would only help with the setup, but not help get the treadmill inside. Then I phoned Pro Tech Gym Service, and spoke to Daniel. He made a special appointment for me, moved the treadmill inside, set it up and showed me how to use it in an hour. Daniel was so friendly, courteous, and professional. Should I need repairs on my treadmill, I will definitely be calling Pro Tech Gym Service.