Pine Towing

Service was great, but the price was obscene. To tow a vehicle less than 2 miles in El Sobrante… $ 140… just because it was a truck. 1966 F250, non dually, no bigger than a new F150. Probably easier to load on the truck than a low standard sedan, and i had to help him do it! Complete rip off.

This place has friendly service but you have to pay for it. Tried to charge me 700 $ to tow a Camry to sac. That’s crazy! Would never recommend this place to anyone.

If I could give this place no star I would I just called and wanted to know the price of a service when I asked the man refuse to tell me and I said can I please know the cost he continued to refuse and hanged up on my face take it from me if your stranded and don’t know where you are pine towing isn’t the company to call

Very good experience. Guy was the driver/​tow operator. Efficient and friendly. He clearly knows and loves his job which is refreshing.
Competitive price, good customer service through the dispatch. Hopefully I will not need a tow again anytime soon but if I do I would call Guy and Pine Towing.

I got in a motorcycle accident on highway 13 and the freeway assistance tow too me into town where some other tow truck was supposed to pick me up. After waiting over an hour, I called Pine Towing and they scooped me up within a half hour. Guy, the driver, was super friendly and helpful. Thanks Guy!

Wonderful service. I accidentally had the wrong address and the driver was extremely nice even though I made a mistake.
Thank you for your help in getting my flat tire fixed!

Guy is amazing! My boyfriends car broke down and we were a little upset, but he lifted our spirits up. I definitely recommend pine towing, our car got there safe and so did we. Thanks guy!

I accidentally locked my keys in the trunk of my 05 Lexus ES330. The Hispanic guy in the gold sequoia (I didn’t get his name, I wish I did.) who came to unlock my car did a terrible job. He scratched paint, and scratched up the inside of my car because he was getting frustrated that the lock kept switching back to lock. He kept trying, and trying, and trying. Then looked at me like it was no use and nearly gave up, so my boyfriend suggested to take over, and was successful after a few tries. The whole time the guy kept saying that I should’ve had a spare key. I mean duh, I wish I had a spare. Then he wouldn’t have a bunch of scratches all over my car and the rubber from my door wouldn’t be ruined.

I was driving to a milk tea shop, and on the way there my car swerved and I hit a curb. Soon after calling these guys they came. They have excellent service and are very nice people. Highly recommend!

Got the best service today! Called in the morning to have my husband’s truck towed from a local gas station (starter crapped out the night before) to our home. They met me at the time I specified, got the job done quick, and the truck home safely.
They are prompt, super friendly, and efficient! No time wasted. Plus, they are available 24 hours! If you need service, call these guys!

Very professional and friendly! Since my car broke down over 50 miles away I was glad to have «Guy» as my driver for such a long drive. He took special care of my Mercedes with the lift and the skates on the locked wheels and he showed up on time as promised. I’m very pleased with the service I got today after such a stressful event and I highly recommend Pine Towing and the driver «Guy». Thanks

Nice Job. Friendly and quick. What more could you want from a toeing company when your already in a crappy situation. Which is why your calling them.
Guy again, was friendly, imformative – gave me excellent advice. And quick.

We woke up this morning to two flat tires (can someone explain to me how in the world that happens?) My boyfriend had to head to work and called Pine Towing to come to the house to tow the car. Guy and Eran arrived exactly on time and made the towing process easy and painless. They were friendly, competent, and personable. Would definitely recommend to others.

I broke down in Oakland in an area I was not familiar with. I searched on Unilocal to find a company that was able to tow a bike. I called several companies. This one was the most polite, had the best on the phone service, and had a quick ETA. I thought it was funny how the tow truck driver’s name was Guy. He took time and care to get my bike on his truck. Great service and also Guy was very nice. I would easily call them again if I unfortunately broke down again.

Although I tend to hate everything to do with towing, Pine Towing made it as painless as possible when they saved me after my car broke down. I give them five stars for being quick, for following through on their time estimate, and for friendly service. I would definitely call them again, or recommend them to a friend in need.

Right from the moment Tony answered the phone I got the best customer service I’ve ever experienced from a tow company.
I had been running around town in a hurry getting ready for my friend’s wedding (it was the day of) and totally forgot about gas. My car slowly rolled to a stop and luckily I had gotten enough of my brain back to pull over to the side of the road. After a quick freak out of «why isn’t my car working» it donned on me I had no gas. I quickly Googled towing services, looked at reviews and picked Pine Towing. That’s when Tony saved my day, he sent out one of the guys who had gas with him and filled me up with 5 gallons! The best part is he only took about 15 minutes to get to me. When I asked Tony how much it was he mentioned their Honest Pricing policy. As a college student hearing things like that makes my heart sing.
To get straight to the point Pine Towing was amazing and I will call them if anything happens to my tires, my gas tank or if (knock on wood) I end up needing a tow from an accident.

There’s nothing worse than car trouble when driving through an unknown area. Breaking down on the side of the road is not typically factored into the trip, but if the situation occurs, and you are in the Richmond CA area, your best bet is to contact Pine Towing. Great customer service starts when they answer the phone and maintained through the entire process. Every employee is happy to serve and it feels good to know that there are still companies determined to give excellent customer service. Whatever the issue is with your vehicle, you can depend on Pine Towing to help you through with kindness and excellent service.

I called Pine Towing to make an appointment to tow my car to the shop, and they were able to tow it that morning even though I had left for work. They really saved my day!
They were prompt and straight forward with their pricing. I was very grateful for their service and recommend them highly.

Easily one of the best towing services I have ever used. Instead of the driver being surly and seeming like he just cannot wait to get rid of your car, Jimmy seemed like he was more than happy to take care of me and my car. He towed it to a local mechanic and I was on my way before I knew it!
Overall, it was a great experience, and next time my car breaks down, i hope it is somewhere where Pine Towing can take care of me!

I called Pine Towing yesterday’s morning when my car didn’t start.
Jimmy, the tow guy, quickly arrived after 25 minutes. He was very professional and took great care of my car. He towed the car to my local mechanic, and even gave me a ride back home = Outstanding service !
Hands down the most Professional, nice, attentive costumer service I can expect from a towing company!
I strongly recommend using them :-)