Pep Boys Auto Parts & Service

Richmond, Estados Unidos

1.6

Cerrado ahora

5 opiniones

Contacto

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Teléfono:
+1 804-745-7680
Sitio web:
storelocator.pepboys.com
Dirección:
6300 Midlothian Tpke, Richmond, VA, 23225
Midlothian
Categorías:
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Hoy

Hoy 09:00 – 18:00
Cerrado ahora
Horario local (Richmond) 22:03 domingo, 1 de junio de 2025

Horario de apertura

lunes 08:00 – 20:00
martes 08:00 – 20:00
miércoles 08:00 – 20:00
jueves 08:00 – 20:00
viernes 08:00 – 20:00
sábado 08:00 – 20:00
domingo 09:00 – 18:00

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5 opiniones sobre Pep Boys Auto Parts & Service

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Tu valoración: 1
Richmond, VA
We all know when you have appointment you have preference over walk in customers. This guy name Ken at 6300 Midlothian turnpike is one of the meanest guy I have ever seen at auto repair shop. I would never go back at this location. It took 4 hours for tore change and alignment. And over the top whatever I told Ken about things that I needed, looked like it went thru his ears. He wasn’t busy but pretended as he was. Worst experience ever… Never going back.
Tu valoración: 1
Pleasant Hill, CA
They were straight in saying it would be best to drop the car off at 9:30 am and not wait but I had no idea it could take 7 hours for a state inspection. They kept saying «your car is next» starting at 1 pm when I asked. I needed the inspection, having been stopped once by a trooper, despite being in the 30-​day grace period for getting the inspection done from out of state. Five hours into the wait, I overheard a guy at the front say, «we hope the inspector gets here soon.» Watching the guys (really one poor young and over-​worked man) work through the window and watching the older guys berate him, was sufficient reason not to come to a Pep Boys again. It looked like (from watching through the window for 6 hours) like they could not keep a sufficient number of mechanics either scheduled or working there for the volume of work. On the plus side, if you come here, you can go across the street for great seafood at Bay Seafood.
Tu valoración: 1
Albuquerque, NM
Apparently the employees don’t know what their own hours are. I just needed an inspection done. Went by midday on Saturday & was told they were too busy. The guy at the counter said to come back tomorrow. I asked what time & he said «we open at 8 AM. I would get here by 7:30 at the latest.» I didn’t realize they worked on Sunday — so I asked again to verify. Tomorrow, right? Be here by 7:30? I don’t need an appointment? He confirmed that. So I get up early on the ONLY day I have to sleep in for the next 2 weeks & the floors are locked! An employee emptying the trash cans tells me they don’t open until 9 and he doesn’t know why anyone would tell me to be there at 7:30. As if I would make that stuff up!!! I’m really pissed at this. A total waste of my valuable time. No apology. Nothing. So Pep Boys has lost my business forever. I won’t go back & cannot recommend them.
Tu valoración: 1
Mililani, HI
The customer service was horrible. My room mate bought an $ 80 tire which was defective. She went in with the receipt and tire and they refused to refund her, despite the blatant requirements in the warranty.
I was there to have my tire patched and get an oil change. The man «helping» me just kept trying to sell me a new tire, despite the fact that it should have been an easy patch.
The employee and his manager were both incredibly rude. They obviously didn’t care if we used their services or not. I will never go again.
Tu valoración: 4
Richmond, VA
I drive a 2006 Accord so luckily I don’t need any major work done, but whenever I need something small from tire allignment to fuel injection work, etc. They do a great, fair, honest, and timely service and I’m always recommending them to others for quick and economical work.
I just had my state inspection taken care of there too, and they only needed to change the wiper blades, although I probably needed some new tires ;) …(And they obvi. sell them)
Again, it’s nice to know there’s an honest body shop right up the road that can get anything done at the right price.