I wish this location was better as it is super close to my office, but it consistently disappoints. The service is really fast but when the food arrives it is either incorrect in some way(condiments are wrong, extras aren’t added, sent the wrong sandwich entirely) or the sandwich is so pathetically lacking in meat that you are hungry 10 minutes later. Seriously — they put one tiny slice of turkey on the turkey BLT and charge you 8 bucks for it. I wish I had a scale because some of their menu items promise 4oz of meat and I am 100% certain what they actually deliver is significantly less. Other Jimmy John’s locations definitely put more meat on their sandwiches. Oh, but don’t even think about complaining about an incorrect order or poorly made sandwich. They won’t give you a refund and will make you return the one you have before they give you the correct one.
Dude S.
Tu valoración: 1 Richmond, VA
Even though they have yellow mustard in packets, they refused to put it on my unwich. They told me I would have to put it on myself. Now think about that, because the unwich is not a normal sandwich, it’s a lettuce wrap. It would fall apart if I opened it and tried to rewrap it.
Veronica N.
Tu valoración: 1 Richmond, VA
JJ has one of the most disgusting bland, bare, & fatty veggie sandwiches I have ever eaten. Gross. I’d rather starve than eat one of their veggie sandwiches ever again. Soooo disappointed.
Rod W.
Tu valoración: 5 Chesterfield, VA
This was my first time trying JJ. Ordered the #9 Italian Night Club with extra hot peppers. Loads of meat and it tasted great. Delivery was super fast. I ordered at 11:05 and I was done eating it by 11:20
Brian B.
Tu valoración: 4 Chicago, IL
Your standard Jimmy Johns. Friendly and fast service.
Kim B.
Tu valoración: 2 Henrico, VA
Terrible customer service. After they delivered 2 of my 5 sandwiches incorrectly(1 roast beef was delivered as tuna — not even close and the other was a veggie with turkey and received a regular turkey). When I called to let them know their only solution was to make new sandwiches but required that I return the sandwiches I had already started eating. That’s right, no refund for making me a cheaper sandwich. They won’t let me keep the sandwich I started eating(because they had to trade them so they can throw them away). The food was good so I gave them a star for that, but I can’t believe their terrible response to their mistake.
Dustin A.
Tu valoración: 2 Richmond, VA
I have a feeling the people who go to Jimmy John’s aren’t going to be checking Unilocal to help them make their purchasing decision. But here goes. I binged on this place for about 2 weeks because I was just happy to have a new lunch option in town. Then the mayo taste got sickening, the quick preparation time didn’t seem like such a good thing anymore, and the verbal accosting upon entering the door started to make me want to punch the bike messenger in the face.
S. S.
Tu valoración: 2 Brooklyn, NY
The last time I had JJ’s I was pretty disappointed. It was mostly bread. There was a thin layer of turkey and some iceberg lettuce. It was the second time I had it and I wasn’t impressed the first time either. Just another corporate chain.
Tony A.
Tu valoración: 4 Mechanicsville, VA
Jimmy John’s is everything it needs to be. SUPERFASTSUBS made to order. Just the basics. Down and dirty sandwiches using ingredients that everyone likes. I’m talking about the gigantic jars of Hellmann’s mayo, Chicken of the Sea tuna, and Grey Poupon Dijon mustard. Good enough for us at the grocery store good enough for JJ! They slap this things together like cave men. Meat all hanging off the side, it’s a rough necks dream. The bead is baked fresh on the spot and is super soft. It’s awesome. I like the #9 myself. It’s what I would make at home if I had all the ingredients. Like I said, this SUB is everything it needs to be. Need a fix for a cold cut? DONE! This place has you covered like a Trojan. Shame they don’t have one in Mechanicsville. Instead I have to suffer TWO Subway’s and that abomination known as Firehouse Subs. Please JJ open a small store in Mechanicsville. PLEASE! Ok thanks, bye.
Amber R.
Tu valoración: 5 Richmond, VA
I love this jimmy johns and everyone who works here I literally eat here more then 3xs a week and they remember me very nice very respectful and very fast! Prices, are reasonable. They ride bikes all over richmond so, watch out if your in the road these guys and gals are great
Caroleigh N.
Tu valoración: 4 Richmond, VA
Great sandwiches, but what is up with the online ordering for this location? They always forget something major when I order something and have it delivered. Once, I ordered two sandwiches, two chips, and a drink. The only things that came were the sandwiches. At first, I thought they only brought the chips and sandwiches and was not going to call them back just for the drink until I realized they forgot the drink and the chips. I called them back to get my drink and chips. They returned with the drink and one bag of chips instead of two. Again, good sandwiches but someone needs to pay more attention to the online ordering. They are also very nice when you go inside of their store, very enthusiastic about their sandwiches.
Richie W.
Tu valoración: 3 Richmond, VA
Their thing is fast and they are fast. Before I have chance to pull out my wallet and hand over the money, the sub is ready and passed to me. Just your regular sub. Better than Subway, but nothing to set it apart in terms of ingredients.
Irene H.
Tu valoración: 5 Manhattan, NY
I went to school in Urbana, IL where JJ originated so was ecstatic to find a JJ nearby when I was in town. I’m a big fan of the Veggie, Turkey Tom, and Beach Club. Their white bread is addicting. I got adventurous and added bacon to my Beach Club and ended up regretting it — it was too salty. They’re also open daily from 11am — 3am. Great for grabbing a quick bite to bring back home or to the hotel.
Aaron F.
Tu valoración: 3 Phoenix, AZ
These guys are fast. I mean, theseguysaresofrigginfastthatmysandwichwasmadesofastthatitwasalreadywrappedbeforemypaymenthadbeenprocessed, on multiple occasions at that. Those annoying commercials don’t lie! Now, if only Jimmy John would get some better tasting bread I could bump their rating up a star. 3.5
Briana C.
Tu valoración: 5 Oklahoma City, OK
Does it get any better than Jimmy Johns being delivered in downtown RVA? I think not!
Walter M.
Tu valoración: 4 Oceanside, CA
When I saw this on my feed for open now and stumbled the 2 cobblestoned blocks from my hotel I literally said out loud. Open till 3 am. WTF. This is gonna be trouble. Even City dogs next door was closed. Unable to decide what French bread loaded masterpiece I would devour post-midnight sober sop fest. I went with the gargantuan. 5 meats, salami, ham, turkey roast beef and capilola(my favorite), cheese and all the fixings. It was a brick of meat wrapped tightly with all the dressings upon first bite exploded like and overwrapped burrito. The bread itself at 3 am is actually quite good, soft, but help up well. Cookies are good and the chips are small batch kettle, excellent. Quite large all things considered. The A few drunk nights later I return for the club which disappointed because I was fully expecting a slab of bacon, wrong, proportional amount. Later on my trip I tried the Italian and went with the hot peppers which weren’t hot at all, but added great flavor. Service was great even dealing with drunks and I would have eaten sooner, but I waited outside for them to clean up someone drunks puke and knowing in my state I may not be able to hold my own once that smell got a hold of me. Lively chatty and helpful. They have a cycling jersey with their logo which was made for them, my offer of $ 100 to bring home and show off was rebuffed. As you travel north and west back towards the civilization of downtown you will see Jimmy Johns and you will eat here because that’s all that’s left and it’s not bad. Convenience, price, service make up 3 of the 4 stars, the other one is the food itself. This was my little slice home. My Mexican food back home. Protip: Order online or order online and have them deliver. Unsure of the radius, but it’s a pretty good one.
Dominic B.
Tu valoración: 3 Richmond, VA
This Jimmy John’s is located next to City Dogs in Shokoe Bottom. The restaurant isn’t very big inside. I’m a fan of JJ Italian sub. The staff will customize your sub with any toppings(no extra charge). The service is really fast. The employees greeted me once I walked into the restaurant(very enthusiastic).The parking can be a hassle especially on weekends. Jimmy John’s is a good choice for a quick cheap sub in Shokoe Bottom. I give Jimmy John’s a 3.5 rating.
Farhaad R.
Tu valoración: 4 Ann Arbor, MI
I placed an online order for pickup on a Saturday morning at 10. They opened at 11, and I showed up to 5 young men who were working hard and each verbally greeted me at once. My sub was ready and was made correctly even with a few complicated personalizations. This place is absolutely clean and there is plenty of seating packed into such a tiny restaurant. I will be going here often, it’s just too convenient and delicious!