James River Family Dentistry

I love this place! The best dentist I have ever had. I feel safe and in good hands. Everyone at this office is genuine and caring! Love Marley!

Dr. Marci Guthrie and her staff are professional, competent, caring, and friendly. I am extremely happy with them and their newest staff member, Marley, the new therapy puppy. They get my highest recommendation!

The staff at James River Family Dentistry is wonderful! Jessica, the office manager, always greets me with a smile as soon as I walk in. She is prompt to address my needs when billing questions or scheduling conflicts arise. The hygienist and dental assistants are charming and always make me feel relaxed and calm throughout the experience. Dr. Guthrie impresses with her dental knowledge and genuine concern for my dental care.
The staff is consistently prompt, finishing my cleaning appointments in less than an hour. In the 4 years I have been going to Dr. Guthrie, I don’t think I’ve ever had to sit in the waiting room for a scheduled cleaning. Aesthetically, the office is modern, tidy, and inviting and the cleanliness of the place is notable, from the restroom down to the dental chair. The use of modern equipment and technology is reassuring and apparent with every visit.
This place doesn’t feel like a production factory like other dental practices do — it feels like you are stepping into a friend’s home. If you were like me and avoided going to the dentist before, I highly recommend trying out Dr. Guthrie and James River Family Dentistry. It was impossible to find a great dentist before I started coming here and this place delivers. I’m a lifer for as long as I live in Richmond!

I had a horrible fear of dentistry. I honestly had not been to the dentist for 10 years. A tooth on my lower left was bothering me and forced me to seek care. I am so happy I found Dr. Guthrie at James river family dentistry. The team was warm and welcoming from the moment I walked in the door and I was even greeted by Buster, the certified therapy dog. Dr. Guthrie showed me the problem on my X-​rays, on a computer as she is all digital and explained all necessary treatment needed with options! My how the dental experience has changed! I am happily now out of pain and actually look forward to going! Great team and practice! I highly recommend going!

A total crook. Fraudulently charged insurance for things they didn’t do. Said I needed a whole reworking of my mouth, when all I really needed was a couple of fillings (I went to a new dentist and was told that anything else would be unnecessary). GO ELSEWHERE UNLESS U R MADE OF MONEY AND LIKE THE IDEA OF WEEKLY DENTAL APPTS

Best dentist ever — Dr. Morris is friendly and approachable, her sister who runs the front desk is always warm and kind.
I’ve had issues with gum recession for years that other dentists would say something small about in passing, but no one ever sat down to really talk about the problem with me in any great detail. Dr. Morris was the first person who took the time to really educate me and answer my questions, and help me formulate a plan for better dental care that was reasonable enough to follow. She never made me feel like an idiot for asking even the simplest and most naïve of questions about dental hygiene and empowered me to make changes. For the first time in my life I am doing everything I am «supposed» to do with regards to my teeth and they feel and look fantastic.

Just had my first visit with Marci, and she is fabulous! She and her sister both work in the office, and they are both adorable, friendly, and helpful.
My visit was just a cleaning, but Marci identified an issue I have with teeth grinding that if I address now with a mouth guard, will not get worse over time and lead to bigger problems. Her office manager had already looked up the cost for the mouth guard with my insurance by the time we got done talking about it, and I got fitted right away, in the same visit!
The office itself is clean and comfortable, and Marci’s adorable dog (who is a certified therapy dog) is in the office– though you’d never know it– the place is spotless, and the dog sits quietly on the floor and doesn’t make a peep.
LOVE LOVE LOVE this office. Thanks for reviewing Miss I!

Marci and her staff are the best! They are always friendly, helpful and treat all their patients with the utmost respect and care. Not only do they answer questions and provide reasonable treatment plans, they actually do care about all their patients. Jessica, the office manager is also super helpful in getting you accurate quotes according to your insurance.
I’ve had several things taken care of by Marci including fillings, root canals and a crown. Every visit was professional, yet friendly, informative (she tells you each step she’s taking and why) and most of all, Marci is a perfectionist so if you get work done by her, you know that you are getting the best work possible. Also if you are lucky, her dog Buster will be there. :)
I actually looked forward to my appointments and that’s saying something since I have had such horrible experiences with other dentists. If I had not moved, I’d still be going to her. Before I moved, I gave her and her staff a cookie basket as a thank you. This is how good she and her staff are!
If you are scared of dental work, GO SEE HER! She will make sure that you are well taken care of.