Dunkin Donuts and Baskin Robbins Ice Cream

Just stopped by coincidence today and they had a notice on the door about job offer «Hiring Now»
I entered and saw a blond girl which was siting outside talking on the phone or smoking I’m not sure, while there are some customers inside when I got in I didn’t notice the blond girl with blue hair she is working there and, I thought some other employees are inside to take costumer’s orders, even tough i’m not interested to get anything just was curious to ask about the job offer and what kind of position they have that’s it.
some customers looked at me and smiling i understood what they meant as if they wanna say this place is always like this and there is no one to take your order and they wanna say we had to wait too … what the hell
anyway the girl came and she didn’t look friendly and welcoming the customers, as if she is careless and not interested, I asked here about the job she answered me in a rude way «I don’t know» may be you should call and ask the night shift” meanwhile she kept apologizing to the guy who was waiting for his order I guess.
it is unprofessional to leave the store alone and go out talking on the phone or smoking while customers are waiting inside.
it was my first time going there but i had the idea now and the impression what kinda of place is.
I decided right there not to come back again.

I went in today monday night with my family and I know I won’t be coming back ever.
As we were walking in I noticed a girl with bright blue hair coming out of her truck and running into the shop and she didn’t seem very happy. I could tell you she looked so annoyed she didn’t even greet or welcome us. The place was also disgusting ants everywhere and old coffee cups and ice cream smeared on the tables but we still decided to sit down. I noticed that the girl was running back outside to her boyfriends truck and at the moment we left. I understand she was about to close and everything but still I would not leave the place I work at unattended. It was so uncomfortable for all of us and clearly what they were doing wasn’t appropriate for your work place and even a parking lot! which I won’t go into detail what I saw other then I had to make sure my sister wasn’t watching them.

I’ve been sitting here for about 30 minutes now waiting on a shot of espresso and wake-​up wrap. A woman that came after me has walked out, and the 2 men working are casually strolling around while more and more customers are waiting. Definitely never coming here again.

Every time I go to this location I cross my fingers and hope that their service will have improved. Each time I am disappointed. The employees are unprepared, they don’t seem to know how to operate any of the machines, including the register. The orders are never correct the first time around and they always seem to be low on bagels. This morning I went in for a hot chocolate and the woman who handed it to me had to take it back because she «forgot to mix it». Even after she «mixed» it, it tasted terrible, watery and run down, with lumps of powder stuck at the bottom. If you’re going for a donut, fine. But, if you’re looking for anything else, try another location or even another donut shop.

This place is a serious joke.
Went in Sunday morning at 7am and had to wake an employee up to help me. Next I find out that they are already, after 1 hour of being open, out of coffee travelers. So I order a dozen bagels and donuts, but wait! They don’t have individual cream cheese for the bagels! Fine, we compromise on them scooping and making me some. I am then hand one ¹⁄₃ filled coffee cup with NO TOP of cream cheese. When I state that this is not enough for 12 bagels, Jenny gets an attitude with me and «says well it kinda is I know bagels». Um okay Jenny how did you become the all knower of bagels??? Couldn’t you at least put a freaking lid on the cream cheese??? FINALLY I get a much huffed after second cup of cream cheese. Then I ask them to slice the bagels (duh) and it’s the end of the world to them. (Seriously I’m the only one in there and there’s two people working). Finally I go to pay and hope to get the heck out of there and after spending $ 30 they can’t even break a $ 100. What kind of business doesn’t have AT LEAST $ 100 in change in the register.
Honestly you should skip breakfast and starve before setting foot inside this Dunkin Donuts

If I could give this place zero stars I would. This is now literally the 3^rd time in 6 months that I have been in there early in the morning (6:15−6:30) and they have no donuts ready, coffee is still brewing, and one person working. In my opinion if a donut shop says it is open at 6am they should be open with the full menu available at 6am. Won’t be wasting my time stopping here again.

By far the worst DD ever. Service is terrible, food is stale, they will NEVER get your order right, and the place is disgusting. They need to soak the place in bleach. Avoid at all costs.

There must be a significant lack of intelligence amongst the staff if you have to repeat yourself three times and you still get what you didn’t want. You ask them to remove a single ingredient and it throws them off. This DD also never has a good selection and the food comes out looking like they dug through a dumpster to get it and then heated it up. So a bad staff and a bad food selection makes for a bad DD. Sorry, but that is the unfortunate truth.

I continue to go for coffee because DD is the best. It is annoying, though, how often they get the order wrong… I order the same thing each day and each day I don’t know if it will be drinkable or not. Substituting dark roast coffee for regular roast b/​c you’re too lazy to brew more regular is not acceptable. Turning customers who have been waiting in line away because you don’t feel like brewing more coffee is also unacceptable. If I had another location to get coffee at, I would surely do do so. This place has gown downhill fast.

I really hate this place. I think I might stop going to dunkin donuts because of this location. One of the managers (an old blonde woman) is very rude, they are always understaffed and dirty. This one employee was smoking outside and came in to serve me. She didn’t wash her hands and the halfed cigarette was laying on the counter. I actually only got the Unilocal app to write this review. I don’t even remember if I have ever reviewed anything else on here honestly so good job carytown dunkin donuts. Please go away.

I love Dunkin donuts, however I will NEVER come back to this location. Their service was definitely the worst service I have ever had. 75% of my order was wrong, and lets get serious, bagels and coffee are not hard to mess up. One staff member tried to tell me she was the manager and she was not.
ABSOLUTE WORST SERVICE AWARD

I seem to have had the same experience as everyone else. I can’t resist a DD doughnut, and they always taste great. But each time I’ve been here they always mess up my order and can’t ever seem to get the customer service piece right.

Met the manger at this establishment tonight and nothing but nice things were said I’ll be back.

I sometimes visit this Dunkin’ Donuts near Carytown, then I remember we have Dixie Donuts. The service is never quite «good,» and during their busiest hours (between 7AM-​noon) they generally only have one server for both the donuts and ice cream. Don’t get me wrong, I love their pink frosted with sprinkles (Simpsons fan, anyone?), but this place is just not that good.

Why one star you may ask, their service is so bad. You wait longer for your food to be done than in the line to order. They are understaffed at their busiest time, and despite giving me free hash browns as an apology for the wait, they still got our donut order wrong. I’ve never had an issue with the staff being rude, it just they are way too understaffed especially in the morning.

I freaking love Dunkin Donuts… but this place needs to be shut down. Again.
After horrible customer service and never having the food ordered, this store closed down (due to franchising issues), and reopened under new management. Went in today, and they barely had any donuts on the shelf, and the guy at the register was one of the rudest people I’ve ever had the displeasure of talking to.
The DD lover in me cannot love this place. Go to Dixie Donuts or even Starbucks instead. There’s a reason this parking lot is always empty.

Let me start by saying I love D&D. I was ecstatic when I heard they were putting one close to my house. I’ve been in before and it was fine except I hate that they don’t have a drive thru. Today however just abysmal service.
The girl working the counter was one of the rudest people at a register I’ve ever dealt with. I was going to get more food but I actually stopped because she was rushing me so much and surely I didn’t want to waste any more of her time.
Then when the food came out it was all luke warm to cold. I could tell the guy doing the food was new, alone, overwhelmed, and very nice so I didn’t get too upset about it. The counter service on the other hand was just ridiculous. This isn’t the first time this one cashier has been rude either.
I’m sure I’ll be back because I love D&D and its the only location close but if I had an option I would travel to a different location.

This Dunkin Donut is located across from CVS in Carytown. I go to Dunkin Donuts for iced coffee and donuts occasionally. I tried the red velvet munchkins at this location. The red velvet munchkins were surprisingly tasty. Dunkin Donuts has assorted flavored cake donuts. I’m a fan of the bavarian cream donut. Its best to go early to get the best flavors. A Baskin Robbins is connected to this Dunkin Donuts. The Baskin Robbins sells ice cream cakes in addition to the regular ice cream on the menu. There are some tables to dine inside the Dunkin Donuts. The store is clean and modern. The service was good. The employees were friendly. Theres a small parking lot in front of the shop. This Dunkin Donuts/​Baskin Robbins is a good addition to Carytown.

I stopped in today for indulge my sweet tooth sensations and WHAT A SURPRISE… PUTTING A DUNKIN DONUTS IN CARYTOWN DOESN’T HIDE THE FACT THEY HAVE GROSS DONUTS!!! Coffee is good, but I’m not loving anything else about this place.
This only applies to Will Ferrell… «Mugatu is so hot right now he could take a crap, wrap it in tinfoil, put a couple fish hooks on it and sell it to Queen Elizabeth as earrings.»

We stopped by our new neighborhood Dunkin Donuts on their opening day (11÷29÷12). I was excited to have a french cruller since Krispy Kreme doesn’t sell them anymore. YUM, it was light and eggy fluffy with sweetness! It hit the spot. The staff was friendly and welcoming. This will become my occasional morning coffee/​donut stop.
Also, there is a Baskin Robbins at this location, so you can take care of your donut/​ice cream craving all in one stop.
cheers!