Advanced Home Energy

Avoid this company like the plague! Honestly Im shocked they have any good reviews. I have spoken to many people who have worked with them that have had similar negative experiences. They installed AC in our house, replaced furnace etc. What was supposed to be maximum one week took one month plus several times to fix unexpected problems. THe reason we went with those guys in the first place was because they said they worked fast and could get the project completed when they said, give or take a day or two. So we put our trust in them and what a disaster that was. They were more expensive than the other buds but again we thought it would be worth it because they said they could get the job done quickly. The whole experience was a nightmare. One of their workers chained smoke cigarettes right outside our house in the summer when our windows were open. I was pregnant and asked him to stop and he didn’t, stating he was addicted. Then our so called project manager Robert disappeared on vacation without telling us and was not reachable. I was due with my baby in a couple weeks and ended up having to stay in a hotel so they could complete their work because there were toxins leaking and problems with the AC (thanks to their poor work) so it was 90 degrees in our house day and night. When it finally started working after my baby was born there were so many problems and terrible smells that we had to go stay with my folks while they were again fixing it. It was a nightmare. These guys told us they were fast and could get the work done and they completely didn’t deliver. When I shared my story with some of our neighbors they said they had experienced the same kind of poor customer service and could have warned us against them had we asked. The manager never apologized to us after all the trouble they put us through. They did take the smoker off our service finally but it was with reluctance. We gave these guys coffee everyday, water, snacks anything they needed to keep them happy and working efficiently. None of it mattered. They still lied and delivered horrible customer service. We have since moved and got AC in our new home using another local company and had an incredibly seamless experience with them for half the price. Im going to guess some of the better reviews below are either from employees or friends because I’m telling you, these guys aren’t worth your trouble.

I used Advanced Home Energy to insulate my house soon after my son was born. They were fast, clean and very thoughtful not to leave my dogs out of the gate.

Although we have never had personal work done by AHE, they did put in a furnace in our house for the previous owner.
We had some concerns since there was no heat coming from the vents in a section of the house.
Although we never paid for any service from them, Ramon was incredibly helpful and thoughtful throughout our entire e-​mail correspondence.
He never seemed bothered by my questions and also didn’t seem like he needed to ‘find’ something wrong.
I would definitely use them if and when we need furnace/​heating problems.

Couldn’t be happier and so grateful we chose AHE as the contractor for the recent upgrades we did to our home including: new high efficiency furnace and ducting, double pane windows and french doors, wall and attic insulation, and removal/​remediation of old asbestos duct work. Every person we dealt with at AHE from Ori on down were extremely professional, helpful, and courteous and the team that did the work was amazing. Work was all done perfectly with a high level of detail and not a spec of dust was found in my house at the end of each day. Couldn’t be happier and would recommend AHE to anyone looking to have an energy audit performed on their home and/​or to make energy upgrades to their home.

Working with this company is always a pleasure. I have worked with them several times for large properties. They do a full energy audit looking at every light to potentially replace with LED lights to lower consumption. Ori and his team have recently completed a large $ 850,000 project which was difficult thanks to the city. It’s a big success story now.

These guys are fantastic. Other furnace companies associated with the state rebate program wouldn’t return my call. AHE not only picked up the phone, but the receptionist understood their business and got me scheduled right away.
The first thing they did was a home energy audit. Andrew walked me through the steps and, since I said I was interested, explained everything in detail. They tested our furnace and — lo and behold — it was spewing carbon monoxide. They promptly shut down our furnace and helped me get in touch with PG&E.
PG&E was initially suspicious about their readings, since we were going to buy a furnace from them. And then his readings totally agreed with theirs.
The installation was remarkably non-​invasive. Ricki and his team took great care to not make any sort of mess. The ductwork was very clearly labeled; even the city inspector commented on that.
Of course, it turned out that we needed to do some electric work. They referred me to Leo Portugal. Wow, I finally know a dependable and knowledgeable electrician!
Ramon was our overall client contact. He is personable and articulate. At every step, my questions were answered in a timely manner. Christine was helpful in connecting me to the right person, helping me with forms, and answering random questions.
Bonus: They process the rebate paperwork, which is incredibly complicated.
Bottom line: Love them.

Advanced Home Energy (AHE) has proven themselves worthy! After a very stressful close of escrow on our new house, when some funds required a third party payout, Shimrit stepped up and helped us ensure we’d not only get the funds we were owed, but we were able to apply them to necessary home upgrades without a hitch. We needed a new water heater, and AHE managed to source one that worked for our older home arrangement at not only an affordable cost, but with 100% professionalism (Juan and the other installer were courteous, speedy, clean and nice), AND in a hurry — all before they received the funds from our Escrow officer! In what we thought would be a 2 week turnaround, AHE managed to get our new water heater installed in just 2 days!
We also opted for the Home Assessment, so we could determine a «menu» of things that might help improve comfort and cost. Ori was fantastic. He walked around the house with us, and even worked with our needs to tailor the three menu options to our anticipated timelines and budget. We’re deciding now what will come next.
If you’re looking for a local, responsive, responsible and all around great contractor service — whether you do the energy upgrade package or not — I recommend the folks at Advanced Home Energy!

I have a young family and we are busy. AHE from the beginning facilitated everything. It was clean, affordable and done with a great attitude. Thank you Ori, Christine and Marcus. I will refer anyone interested. VERY PLEASED.

I just finished a major renovation on my home, and of the many, many contractors & companies I worked with, Advanced Home Energy was at the very top of list for professionalism, knowledge, reliability, and from what I know to date, quality of work.
I had AHE install central heat and insulate the attic, and I went through the pre– and post-​test process for the rebate. Because of my renovation schedule, I had to spread the work out over a few months, and they were consistently responsive, and even reached out to see if I was ready for them to come back when I was taking longer than expected to complete other aspects of the project. Ramon was really on top of every detail as the project manager, and was always available to provide information to me, and to manage the on-​site workers when something we had discussed needed to be implemented. Christina in the office was also very helpful on a number of occasions, and their system for emailing appointment reminders, next steps, etc., was extremely helpful.
Laura conducted the pre– and post-​testing, along with duct testing and I can’t begin to tell you how much I learned from her and how much she clearly cares about creating safe, energy efficient homes with well-​informed owners. The information she provided every step of the way really gave me confidence in Advanced Home Energy, in their hiring of knowledgeable workers who cared about doing quality work, something that sometimes seems like a rarity among contractors!
Pavel was responsible for the central heat installation, and on top of clearly knowing and caring about his job, I couldn’t believe what a good communicator he was. After hearing horror stories from friends about other heating installation companies who came home to find their floors cut into for ducts in places they hadn’t discussed, I really appreciated that Pavel took the time to discuss every question and potential change with me before taking action. He was responsive to my concerns and questions, and spent the time needed to explain and discuss options. He also went the extra mile in cleaning up my crawl space when he had a little extra time at the end of the project.
All in all, I had a great experience with AHE and fully expect their work to hold up over time. An amazing crew all around.

I had just started a house Rehab on a pre 1906 structure in San Francisco and I’m doing an E.E.M and needed to find a person to do a complicated double furnace install with the correct certification to qualify for energy upgrade California. Haswell has needing the BPI duct testing and installation specialist to complete my envelope requirements for my energy core standards and that’s how I found advanced home energy and Ori, Ramon, Jose and the rest of their crew not only did they rock the job in record time they were conscientious considerate and they worked with me on my very complicated and frustrating loan if you have a very complicated daunting job I highly recommend advanced home energy, Ori skloot and his team
P.S.
even if you have a small job I’m sure he would do it in record time as well

I called AHE to do a full energy audit, totally replace my ductwork, move our furnace to attic from 1^st floor, and insulate walls, subfloor and attic. Ramon was the manager and he was always emailing me times and schedules of when workers would be there. Jose was amazing — he was able to do some carpentry on the spot to move the furnace up from the main floor to the attic and also run the electrical. The guys were neat, polite and did a great job. The energy audit was interesting to watch and learn. Inevitably hiccups would arise, but the guys were always on top of changes and very responsive. They also were scheduling inspections to get me the rebates and all in all were very pleasant to deal with. I wish dealing with contractors was always this simple! The initial audit was thorough and at first I didn’t want to replace all the ductwork, but they were able to pivot and get it done when I changed my mind. I’m glad we did as the system is much more efficient and quieter. Superb job.

Advanced Home Energy insulated my attic crawlspace. It was such a pleasure working with this company from start to finish. Patty Moore-​Racine made the initial assessment followed by Leo Portugal who came out to check on the electrical component to assure all was in order. I had such a laugh with him and his assistant — incredibly nice guys whom I will call upon in the future when I need good, honest electricians. Ramon Wesselink, project manager then came by to take a detailed look and draft a plan. A week later crew leader Jesus, his assistant Gonzalo, and roofer Ventura came for the day to do the actual work. I liked all three of these men immediately upon meeting them and felt comfortable enough and at ease to leave Jesus my key so that I could go off to work. This incredible crew of three worked all day in my home. When I got home in the late afternoon, they had just finished. The attic was insulated and the house spotlessly clean. Jesus and Gonzalo walked me through what they had done. I so appreciated this from these conscientious and proud workers whom I had hired.
In sum, the very next day after the insulation project, my house went from an early morning standard 57 degrees to 62 degrees! I no longer have cold drafts blowing throughout the night. The temperature is stable. I wake up to a warm house.
I would recommend this company to anyone looking to insulate their home. The staff is highly professional, honest, trust-​worthy, and extremely competent in their individual crafts. They arrive on time and clean up after themselves. For me it was money well spent. Let me add that the price of insulating my attic crawlspace was extremely affordable. I am a highly satisfied customer. Advanced Home Energy is a gem in the Bay Area.

I had a great experience working with Ori and his team at Advanced Home Energy. They came out to my home in Castro Valley and gave me a home energy audit to look for ways to become more efficient and save money. His report was fantastic and helped us a lot. He also helped us assess our potential for solar. You can’t go wrong working with this company.

I had the pleasure of having the best energy company come and help my home be more effective when it comes to energy. The staff was always pleasant and courteous. I especially appreciate the service I received from Pavel and Christine. They were exceptional in their service. The work was done in a timely manner with the least amount of inconvenience. I highly recommend them for your energy needs.

Two AHE respresentatives showed up, on-​time and did a very thorough energy audit in my San Francisco condo. Fortunately for me there was not much more which could be done to improve our energy savings.
However, I never received a written report from the audit which is why I am giving the company 3 stars. Yes, they performed the audit, but I believe when it was clear to them that no further work would come from upgrades needed on our home they did not complete the final report even though I received two separate phone calls from lead Auditor, Pam indicating that a final report would be coming.
It never came and that was months and months ago now and I haven’t forgotten. I really do like these guys, but as I stated, in my situation, they lacked the follow through. I was a paying customer… don’t I deserve all that I paid for?

I strongly recommend Advanced Home Energy for blown-​in insulation work in a multi-​unit building. From start to finish it was a positive experience. Andrew came out and bid the work, he was extremely competent and communicates/​advises very well. Kolade led the installation crew and continued to provide good advice, demonstrated his experience in the field, and I requested to have him return for the second day’s project on the upstairs unit.
Also very importantly, there were no surprises in terms of pricing from the initial bid to the completed project. When I chose to add some walls mid project they adjusted quickly and did so at what I felt is a fair rate. The home instantly felt warmer, we observed less condensation on the windows and moisture in the air, and it will clearly reduce monthly costs for heating this winter.
I did not bid the project out as I could not easily find another company that provided blown-​in insulation so I can’t truly validate pricing but I feel good about the investment and results.

AHE made a thorough review and investigation of our attic for winterization. The quoter was extremely polite and prompt and as very easy to discuss our options. I was extremely impressed with how comprehensive the audit was.
While we weren’t able to move forward with AHE, I was very happy with our interactions with AHE.

They did a grate job on first visit analysis and the report was grate Laura and Andrew where real, it was nice respectful ect. but you pay for it, it’s worth it, but it costs and you need to use a check (they don’t like/​take cc?).
The phone staff just didn’t get back to me and there bid was to high so I whet with someone else.

This review, like my home installation, is a work in progress. I will update it as we go along. I contacted Advanced Home Energy (AHE) in Feb 2014 about installing solar hot water radiant heat in a house I was buying. Despite our fore planning in February and March, it wasn’t until May that they started (we bought the house April 3^rd, so they stated a month later, the day after we moved in).
The work was good and solid. BUT. .
Because of the scope of our project, available loans wouldn’t cover all of it — although AHE said that they would. So, I worked out a deal to write predated checks based on the estimated date that the project would be complete and rebates would be processed. They were kind to work with me in this manor and it meant that I was able to put in a wonderful system of radiant heat in my house! I’m actually looking forward to winter when it gets colder and I get to save lots of money on heating,
Despite my stated intent in Feb that the work be complete after purchase in April and before we moved in in May, they didn’t even start the project until May… and unforturnately it was the day after we moved in, which meant we couldn’t really unpack and we moved into the house while construction was starting.
Then they had the wrong parts, so they completed someone else’s project and came back to us. They finally completed the installation around mid July, And then only because they wanted to cash the check that I’d written dated in July.
Now it’s Sept and they have another check to cash, so they are FINALLY submitting our paperwork and rebate… 4 months after they said they would. Without the rebate, I don’t have the money to cover the check, so I talked to management and we’re delaying them cashing the check until I get my rebate.
Although I haven’t really had a chance to put the system to the test, it seems solid, and when problems arise, management works with me to resolve them, so I’m updating my review to 4 stars. I hope their office team gets it together more soon. If a project ends in July, there’s no reason that the rebate should not be filed until Sept.

I have worked with Advanced Home Energy on quite a few projects. Ori & Dvir are fantastic to work with and truly want to get it it done right and make their clients home as comfortable and energy efficient as possible. Of all the companies offering the same services, I feel comfortable referring clients to Advanced Home Energy and know they are in good hands. Thanks
P. s The knowledgable staff are great and always are on top of the situation and that’s a bonus!!!