Ulta Salon

They over book the salon! I and another woman, who both had appointments, we’re waiting 30+ minutes past our appointment times even while another stylist waited for her particular client to show up! «Would you like to wait?» They ask. Well yea… I guess I made an appointment because I needed my done

Follow-​up! For the first time in about 15 years, I’m going to the same stylist (Kelsey) regularly and leaving happy each time. Not only can the woman cut hair wonderfully, she’s also very personable and never pressures me into buying extra product I really don’t need just to make commission. To me, that goes a long way and makes me feel so much more comfortable getting back in the salon chair with her, knowing I can just enjoy a high quality haircut without the stress of having to be sold something extra afterward. Love it!

I live in downtown Minneapolis but I drive out of my way to head to the Benefit Brow Bar for Yolie to wax my brows. I have thick eyebrows and I’m very particular with who I allow near my face after I’ve had a few nightmarish incidents trying different people out. Yolie is absolutely fantastic and worth the drive. On top of that, she knows a ton about all of the products and can help you find whatever you’re looking for. I’m so happy I found her!

I decided to try the Ulta Salon because I only needed a trim and had a 50% off coupon. I saw Kelsey, who was very nice and did a decent job. However, the service was so bad that I will not be going back. I arrived a bit early for my appointment and because no one was at the desk, sat in one of the chairs by the stylists. The two stylists working ignored me completely for more than 30 minutes (they saw me). One (Lori) had come up to the computer at the desk twice without even looking at me or saying anything. It wasn’t until 30 minutes+ after my actual appointment time that Kelsey finally asked if I’d been checked in. Um, no. I’ve been sitting here ignored! I was just about to leave when 40 minutes after my appointment time I was finally seen. The haircut was fine, Kelsey was nice, but it was not worth that terrible service and certainly wouldn’t be worth full price if I hadn’t had the coupon for half off. It’s basically a step up from Great Clips, except at least someone would have acknowledged me there! I would have given one star but Kelsey was friendly and did a fine job (once I was finally seen, very, very late), hence the three stars.

This review is for Kara, a stylist at the salon at Ulta, Richfield. I had a preconceived notion that a stylist at an Ulta Salon might be second rate. Why? It turns out that Kara has given me two of the best haircuts that I have gotten in the last couple years.
I have short hair, so I have to go fairly often and have been to numerous stylists from Bang Bang to Hair District to ReVamped and have gotten my best hair cuts from Kara.
She asks questions, listens and is skilled. She charges $ 41 and is worth every penny.