J Coyle & Associate

Been With this insurance agency for 5 years. Switched to them after my last insurance agent couldn’t seem to provide me with a reasonable homeowners insurance policy. The agents are always friendly, helpful, and knowledgeable anytime I’ve called. A lot of times are even willing to go out their way to help and explain things I do not understand. If you are looking for a insurance agent for what ever you need, inside or out of the greater Philadelphia area *I live in York county!* do not hesitate to call them.

I have been using J Coyle & Associates for my business for a few years now. When I first started using them, I saved a decent amount of money on my auto insurance policy. Even after being there for awhile, they ran my rates elsewhere and found me a better deal. You cannot argue with that customer service! Anytime I have needed anything from them, they were able to help me immediately.

We had auto and home owner’s insurance with J. Coyle & Associates for about 8 years. Recently, we checked prices with another company and found we could save $ 1100 on just auto coverage. After we called Coyle’s office to cancel, John Coyle called and said we could have the same coverage we’ve had all along for $ 530/​year less if we switched from a 6 month to 1 year plan.
Clearly, this was a ploy by Coyle to keep us as customers. As an agent who we trusted, why didn’t he alert us if we were truly entitled to this much of a discount? In a follow-​up phone call he had no viable explanation for over-​charging us except that he was always working in our best interest. We’ve cancelled all our policies with him. While probably not criminal, this is certainly blatant unethical behavior on the part of an insurance company.