Zaibee’s

PLEASE AVOID THIS PLACE! I want to give 0 but Unilocal does not allow. By far been the worst we have been to.
My wife stil has redness on her hand after few hours of getting waxing at this place. Apparantely due to poor hygiene of the place and stuff they use. PATHETIC STAFF, and BEWARE they charge for everything in advance l to trap their customer ($ 122 is way too much for waxing and threading for this place and when my wife said NO for wax, they were like «Sorry but it is charged and we cant revert it now». WTF!!!) what follows next is the poorest service! Both waxing and threading was very amateurish and Very disappointing! My wife cried looking at her hands and eye brows after getting services here! SPARE YOURSELF OF THE MISERY AND GO SOMEWHERE ELSE.

So this was my first time coming here, as a good friend of mine had recommended it numerous times. I came in today to be greeted immediately and told to sign in. The owner Ms. Zaibee told me to have a seat and someone would be right with me. A young lady took me back after a few minutes and I told them it was my first time in. My eyebrows were SHOT and horrible after a couple of botched attempts at other, nameless places. The manager, Lucy I believe is her name, told the young lady that I needed shaping and Zaibee to provide my threading services. I didn’t mind at all, as I needed them to be right! After a few more minutes Ms. Zaibee came to me and was so attentive and explained that she would be shaping my brows and tinting them since I had some spaces missing from my previous threading jobs. The results are AMAZING and I will definitely be back. If you want to feel and look fabulous in a clean and friendly place, please go here.

Decent facial, terrible customer service.
As I walked in, two customers were checking out, complaining about the high price– the owner replied, «You should go back to the other place then.» That was a little shocking.
During the consult, I specifically advised that I would like to only spend 45 minutes since I was from out of town and had an itinerary. She promised that was fine… BUT the facial took an hour and 25 minutes. After the last portion of the mask, she left me in the room and forgot about me! The only reason why I didn’t get up sooner was because I fell asleep. Thankfully I was able to get my eyes open and text my friend that was in the waiting room to get the lady to come back. I think she was embarrassed about forgetting about me, so she had her assistant finish the facial. Who also kept commenting that I should wax my lip, LOL. That’s not what I came here for!
Last but not least, when I checked out, they tried to overcharge me by $ 5 (which is nothing, but it’s the principle of the matter!); I had to speak up, which was awkward. After ALL THAT I would think they’d give me a courtesy discount for wasting my time. Whatever. I just felt so inconvenienced.
I really expected more– considering it was a nice place, and they seemed to have great products. Oh well.

Go see Ruby!!! I am an eyebrow snob. She is THE BEST in this area. I have tried them ALL! I’ve gone to her for 6 yrs.

Love this place!!! I highly recommend getting your eyebrows threaded by Zaibee herself or Ruby. Don’t bother going to nail salons to have your eyebrows over waxed & messed up. The ladies here take the time out to look at your face frame & give you the best shaped brows. You will never leave disappointed!

I have been going to Zaibees for 7 years. I had a good friend recommend threading to me over waxing and i have never looked back. Zaibee does an amazing job shaping your brows. If Zaibee is not available then I request Ruby. As for the pricing, it is very reasonable. They offer discounted pricing to their regulars through a loyalty program. Note that if you request Zaibee, the price is higher as she is the owner of the salon (typical salon pricing where you pay more for the most experienced). I generally go at off times so never have much of a wait. You can also make an appointment. I now live in Austin but will visit Zaibees whenever in Dallas. Go see them for a quality threading experience.

Quick and cheap, nice people, good results! Even cheaper if you buy the membership card (which I didn’t, since it was my first time there and wanted to be sure that I would be going back). Only downside is that it’s not closer to where I live, and I’l have to make a special trip any time I want to go, but it might just be worth it!

Walked in with 3 friends (2 men, 1 woman), we asked the price and were told $ 15. After receiving services, which were pretty good, and going to the register, we were charged $ 25. She claimed the other stylist did not know the prices; as a small business owner, I will say if you quote a price to a customer before rendering services, you honor that price upon payment.
Being from out of town, of course I don’t plan on coming again, but they should ensure they give accurate prices to customers.
Best of luck to them.

I have been a customer of Zaibees and Ruby for over 2 years. Today I called and scheduled an appointment. They informed me Ruby was on vacation but Zaibee would be taking her clients. In the past I would not schedule but since the owner was working Rubys clients I was ok with it. When I get there I sat down and Zaibee came out and said she had not ate lunch but she would do my brows and eat afterwards. She threaded my brows and tinted them. The tint wasn’t on long enough so when she wiped it off. I asked if it could stay on longer. Zaibees response was she left it on for 10 minutes. I asked again could we reapply so the tint could look more defined. This is what Ruby does for me. She then told another technician to do it. I have never seen her before. I let her and after she applied the tint I looked like a clown. I asked her if she could thin the tint so it wouldn’t be so thick. She proceeded to remove some of the tint. Then when I looked in the mirror they were very uneven. I asked her if I could wipe some it off myself. When I looked in the mirror and attempted to clean up my own brows I saw there was some dark brown henna die in my blonde hair. I said OMG you got die in my hair! She began to try and get it out. It didn’t work. I went to the bathroom to attempt to wash that portion of my hair with hand soap. I asked her for a towel. The die never came out. I knocked on the office door where Zaibee was and told her that her technician got dark brown henna in my hair. Zaibee said she would get it out. So she come out and asks me if she can put bleach on my hair. I tell her no. She could not put bleach on my hair. So she attempted to rub it with a cotton ball and cleanser. As she was doing this she said that I probably did it. Because when I was laying back in my seat I was on my cell phone making appointments and I did it. I was appalled. I said ok. Zaibee so the customer is wrong. Blame me? Why not try n fix this. She said that I need to realize that no one is perfect. The only perfect person is God. I asked her to stop rubbing my hair to please remove the die from my brows because I wanted to go home. I got up went to the counter to pay. She told me the fee and I handed her my credit card. As she swiped she said I needed to be more patient. I told Zaibee I would like to pay and leave. I told her this will be my last time here because she yelled at me and accused me of a mistake that her technician did. She began to scream do not tell me I yelled at you. Do not stress me I have a bad heart. My clients have came to me for 18 years! You she feel honored that I did your brows. I finally got my card. Told her to be blessed and take care and I will not be back.
This was a shocking experience. I really am gonna miss Ruby. But that was a disrespectful and shameful experience.

I have been a customer at Zaibees for over 5 years, and every time I see Ruby. The last few times we have been Ruby’s work hasn’t been the same. Her skills are declining and she isn’t threading our brows like she used to. After my appointment today, I got into my car and looked in the mirror and saw that Ruby had left me with a slash in my eyebrow, like a Mexican gangster! She doesn’t take her time, and she doesn’t shape my brows the way I like them shaped. It’s very sad for me because I am so picky about my brows and she was the only one who could do them right. I tell her, but it’s like she just says «ok» and does what she wants anyways. Also, it’s sad how the other girls who work there ask to eat lunch and Ruby tells them, «No, eat later.» Zaibee did the same thing when she used to be there. They would flat out tell Zaibee they were hungry and she would tell them no! The other girls don’t have customers, maybe Ruby is doing a bad job on purpose to give the other girls some work. Their brow service isn’t the same as it used to be and its very disappointing. Also they aren’t upfront about their prices. The customer cards are back, but they don’t tell you how much the services are and you don’t know how much you are saving. I asked for a price list and she said no.

Every month I get advised to thread the brows. Not wanting to look like Anthony Davis, I come here. It’s cheap, fast and painless. I used to wax, but now I thread.

Eyebrow threading… it’s definitely not for the faint of heart! But the end results are decent! And I guarantee you, you will have more natural looking brows and let’s face it. We don’t want that surprised, scary look… now do we, ladies? This place is always packed but they do a good job. They have also been around for a long while. So it might be worth the wait if you’d like to try it out. Prices could be better compared to some other threading places in the area. As for now I have gone back to getting them waxed as there’s a place very close to work but if you are close this place is worth a try if you want your eyebrows to be ‘on fleek’. Although I am not entirely not sure what that means, I just know the young kids like to say that these days.

Prior to my last visit, I had attended twice. Once I went with my friend whom introduced me to this place to get my eyebrows threaded along with tinting and I was very pleased with the overall experience and cost. I went a second time with my mother for the same service and the experience was average, with the cost still great. The second tinting was off and too dark for my pale skin complexion. The third time I decided to take along some male friends for eyebrow threading seeing as to how my eyebrows looked great and the price was cheap. I looked on their website and the price says $ 6 for eyebrow threading. I called ahead of time to make sure they did men’s eyebrows as well and they said yes. We get there and after everyone has had their eyebrows done, the price comes out to be $ 20 for EACH threading! Absolutely absurd! My friends were definitely upset, especially since I made the mistake of relying on the price that their WEBSITE ADVERTISED. I told the lady that her website advertised a different price and she simply replied that that price was for female members only. I did not argue since I wasn’t completely sure about seeing a members price only on their website. Once I got home, I checked and NO WHERE does it specify on the website that the prices are specifically for females and/​or members only. The lady charged me $ 12 for eyebrows and when I later text my friend who introduced me to the place, she told me that she wasn’t a member and they charged her $ 8. They left one eyebrow thinner than the other one too. But what can you do? Definitely not returning here again.
Inconsistent with their prices, overpriced, and just not worth it in my opinion.

I get my eyebrows threaded and tinted by Ruby. I think she’s great. I always make an appointment so I don’t have to wait as she is very popular.

You’ll leave with the best eyebrows you’ll ever have. They do other stuff, but I’ve never used their other services.

I adore this place, I have been coming since 2006 at the Plano location, and now I come to this one. I recommend always making an appointment (if you do, you won’t wait long), otherwise be prepared to twiddle your thumbs, or play on your smartphone. I always see Ruby. She makes me feel like a natural woman. No Aretha lol. I have recommend friends and family and both have been happy with their service. I don’t get anything else done here except tinting. It is a spa., but not ‘my’ kind of spa.

I have been coming here for years and the service is nice. I always get my eyebrows threaded and have recently begun getting my upper lip threaded too. Once you get use to the sting it is great. The precision is beautiful. They have good days where my brows are perfect and some days where they are ok. Price is reasonable though and again the ladies are nice and always interested in me looking my best. They do facials too. I will try one soon… I Enjoy coming here

I’ve been coming to the location for about 5+ years and the last 2 of those years have been put through been pure chaos at this place you call to schedule an appointment, and still have to wait. Once arrived due to the high volume of clientele and its just happen to be 1 skilled professional while the others ehh are okay but I would suggest coming if you have the patience to wait an hour past your appointment time with no acknowledgement from anyone of your presence of being on time for services only thing that’s holding me back from leaving is my precious «Ruby» …looking into other options as I type this review *angry face*while waiting 30min past my appointment even though I showed up 20 mins before my appointment !!! Ask for ruby shes great

Awful experience! First, way over-​priced. The prices listed on the website are not entirely accurate. They wanted to charge $ 90 for a full bikini wax! I had a Groupon, so I kept my appointment, but boy do I wish I hadn’t. I don’t think my nether regions could have been tortured more if boiling oil had been poured on them or exfoliated with a brillo pad.
While the room was quite hot, the wax was not. Thus, she kept having to go over the areas again and again to get the wax up. Her gloves kept sticking to the leftover wax, giving me a double waxing whammy. She was slow and kept saying, «last one,» even though it was SO NOT the last one. It was never the last one. I was close to tears by the time it was over.
Then they charged an extra $ 15 because I was a bit thicker down there. Apparently they will charge up to $ 25 extra based on the amount of hair. I get that more hair equals more work, but it’s not like your haircuts are based on the amount of hair you have or your massage is based on how big you are. One price for everyone is how it should be.
Needless to say, despite the fact that I was bullied into the preferred card, I will not be returning. I still have nightmares about the mean lady with the wax.

this place is incredibly overpriced. they charge you for your unibrow!!! WTH!!! it’s $ 12 for JUST your brows, $ 1 for the unibrow, then $ 4 for forehead… WITH some stupid concept they made up to get MORE of your $$$ called the «preferred card.» if you forget that piece of trash, you won’t get your discount. for those same services without the card, it’s $ 25. sorry, I’ll go to nordstrom instead this ghetto place for that price!
forget making an appointment here, they won’t get you in within 30 mins of your called-​WAY-​ahead-​of-​time scheduled appointment. if you can get ruby, she’s good, but you’ll be there about an hour waiting for her & when you start getting impatient, they give you some girl they trained off the street.
I can’t fathom EVER suggesting this place to anyone NOR ever coming back myself. thinking about this place seriously makes me angry!!! :P