Techscape

I don’t normally post reviews, but my recent experience this last summer with this service provider left me so frustrated that I am compelled to share my experience. This was a project of approx $ 6,000 and involved drainage issues in our yard to keep water from penetrating the garage. Very simple installation of a drain, small retaining wall, and various related landscaping enhancements. We were told up front by Techscape’s rep, Bram, that they were not cheap, but were the best. That is exactly what we were looking for so that it could be done right. Long story short, the project was poorly designed, very poorly managed, and overpriced. I wouldn’t complain about the price if their work product was good, but it was not. Although the project was done 2 months ago and invoices paid, there is still a gutter screen that they can’t get around to providing. We were originally referred to Kevin who I believe is an owner or manager, but he assigned Bram as our rep. Maybe those who get Kevin as a rep get better service, however, Kevin never would return my call when I left him a message to provide feedback, so I can only assume they are not interested in improving. I am not normally a complaining customer, but I do have high expectations for contractors. Therefore, I would never recommend using Techscape for any project.