Sparkman Funeral Home

I can’t say enough good things about Sparkman Richardson and their staff. My Dad was on hospice and we decided to make some advance arrangements spur of the moment one Saturday. We were able to get an appointment with Adriana right away. Even though I knew my Dad would be passing away in the near future, reality hit me when we walked in the front door of the funeral home. She simplified a very emotional part of the process by being professional and compassionate. We made as many plans as possible at that time and I would HIGHLY encourage people to do this. It eliminated extra stress once my Dad finally passed away because much of the planning had already been taken care of.
We wanted to pay for everything beforehand so Bella, the Pre Planning Advisor offered to meet when/​where was convenient for us which ended up being at our home at 8:00pm. She ended up staying for two hours and answered all the questions we had. You can tell she really loves what she does and she even reached out to me the morning of my Dad’s service to let me know she was thinking of me and my family.
Once my Dad passed away we made plans to meet with the funeral home to fill in the details of the memorial service and everything else. We met with Charles, the Funeral Director the next day. He made sure he knew exactly what we wanted for my Dad down to the last detail. Something I really hoped for at my Dad’s service was the flag presentation because he served in the Navy. These can take a while to coordinate due to all the paperwork and contacting different people. When we met with Charles initially I didn’t have my Dad’s discharge papers which are necessary for the flag presentation. My Dad’s service was four days from the time we met with Charles and he was able to get an incredible portrait of my Dad made, a personalized urn with my Dad’s name, birthdate, date of death and Navy emblem, coordinate the flag presentation, really everything we asked for and more all in a short amount of time. At the end of the service I was holding my Dad’s flag that had been handed to me and before I could even ask for something to place it in Charles brings over a flag bag and puts the flag inside. He thought of and took care of things before we even knew what we needed. We feel very lucky to have had someone so caring and great at what they do handle my Dad’s celebration of life.
The Sparkman Richardson staff took the heavy load of the memorial service and logistics of everything off my shoulders so that I could put all my attention and emotion towards honoring and remembering my Dad. I would highly recommend them to others looking to make arrangements for themselves or family members.

I called Sparkman during a family crisis. Our daughter was scheduled for an amputation and I needed to find a company willing to cremate her small leg. I got Adrianna on the line and after I choked through my story, she calmly told me she would find out and get right back to me about it. At this time, no other funeral home or cremation business was willing or able to help me. I didn’t expect a return call from her. Not only did she call back, she also told me that they would drive to Dallas from Richardson to pick up my daughter’s leg, cremate it, and place it in an urn… at no charge. I bought a reasonably priced urn through them and awaited the day of surgery. That day finally came and as with most things, the unexpected occurred: the hospital asked that my daughter’s leg be picked up the same day, before closing, or the piece would be discarded. Previously, pick-​up had been scheduled for up to three days after the operation. I panicked. Adrianna answered my call and moved mountains to get possession of the remains.
When the time came to gather the urn, I brought my mother-​in-​law and my baby girl still wrapped in her bandages. Adrianna was so careful… respectful…compassionate. Because of how she lovingly walked us through this dark period, I will never forget her or this company.
If I ever need help in this sense again – knock on wood – they are the ONLY company I will call.

Prearranged plans by parents. Even pre-​funeral plans r confusing w many decisions. Mtg w Adrianna. Said understaffed & phone interruptions. Added to stress w death of dad. Another lady relieved Adrianna on days off. Another guy supervised visitation. Felt rushed on first time viewing body. No time for family before interruptions. I voiced these concerns w Adrianna when she delivered death certificates & felt better. She seems to care but is overworked. Didn’t like signing delivery of service agreement before anything completed. Ru listening DIGNITY ???

Our experience with Sparkman began when my grandmother passed away. She passed away early in the morning, and plans were immediately made to have an affiliated funeral home in Tyler handle the cremation and death certificate paperwork, then Sparkman Greenville would take over.
My grandmother passed away on a Tuesday, and by Friday she was cremated and in my grandfather’s hands. I don’t know the exact amount of days we waited for death certificates, but I know it was far less than the 10 day TFSC allowance.
On several occasions I was needed to come in (to deliver things for my family) and each time I was politely greeted by either receptionist Joyce (I believe was her name) or Kristen. The funeral home was immaculate, quiet and homey. I didn’t feel as though we were ever a burden to Cliff or other staff, even though we were always calling him for something. Cliff remained in constant contact with our family daily and always seemed to be available for our needs — there was never a problem trying to reach him for information, to answer questions, or to go over details.
Up until the day of the memorial service (one week later), Cliff was working. On that Tuesday, he finally had a day off and we were greeted by another director, Erica, at DFW National Cemetery. (Cliff had let me know in advance that he would not be there for the service, of course.) Erica was very polite and cheery, well dressed, and knowledgeable. After the inurnment my mother and I met Erica at the funeral home around 12:15.
We viewed the stateroom and requested some more tables and flower pedestals for our reception at 2PM. Erica and Kristen quickly brought us tables and helped us arrange the stateroom for our guests, and also the chapel for our memorial service. They helped me setup photographs on the table and decorate with flowers. We had use of all of the facilities and when guests arrived they were able to find our visitation room quickly and easily. A DVD I made of my grandmother was playing on loop during the visitation and our flowers were displayed throughout the room. The service went off without a hitch. The sound system for the minister and vocalist worked perfectly and clearly.
The funeral home itself is beautifully appointed and even features a lovely fish tank in the lobby.
So glad my grandparents made prearrangements here!