Julie Darby, PA-C

The irritation I encountered in scheduling an appointment here tainted my whole experience.
They won’t schedule new patients after 3:00 PM, even though their office is open until 5:00 PM. The administrative staff doesn’t seem to understand that when someone says they are available after 3:30 PM, it means they are not available at 2:45 PM. Some people have to work for a living! They also won’t tell you about this ‘rule’ until after they get all of your insurance information, even if you are upfront about your availability. I found this extremely frustrating, especially as I was clear that all I needed was to have some prescriptions refilled. I was in-​and-​out of the office in about 45 minutes, so I’m not sure what necessitates a policy in scheduling new clients two hours before closing.
Even if you request to see a dermatologist, you most likely will get scheduled with a physician’s assistant. I don’t see the two professions as synonymous, and I doubt most medical professionals would either. It’s not that seeing a physician’s assistant would be «bad» or «worse», but if I wanted to see one, I would ask!
Even though this location is conveniently located, I’m not sure I’ll be back due to the manipulative administration staff. Julie herself is very friendly and competent; I thought she was helpful and her behavior and attitude would be the only reason I would come back here.