Chase Bank

Walked in and was immediately greeted. Sarah was friendly and did a great job helping me.

Fairly convenient bank, pretty easy access to the drive-​thru ATM. You can get in and out of this location from either Campbell or Greenville. Do not have an account with Chase, and therefore I have not experienced customer service inside this branch, so take this review with a grain of salt.

Worst customer service I’ve ever received at a chase and it wasn’t a one time thing. My company has a business account with chase, we pay a monthly fee for chase’s services. I personally have several accounts as well and I’ve never seen a lot of people in one building who are so bent out of shape about doing their job. It’s never been busy when I go in there, but every time I get the third degree about why I can’t just use a currier service for this or they complain I don’t have there specific change form filled out or they’re upset I didn’t call ahead… On two occasions I’ve actually been shorted money, one time they fixed it, the other they refused. Well, now I refuse to go to this bank. If this was my first experience with chase I would close all my personal accounts and go elsewhere. Thank goodness chase has tons of locations with staff that actually treat people well, this location obviously isn’t one of them. From the management to the cranky tellers they’re unprofessional and unhappy.