Paws Here

There’s a few people I liked at this facility, particularly Lisa and a few staff I met who actually cared for my dogs. However, Julie, the owner, ruined this experience for me and my dogs. From the day of my dogs’ initial temperment test, I felt uncomfortable. My dogs are nice dogs by nature, but get very excited when they know they’re going to daycare. So much so, their dog instincts kick in and their listening skills kick out. Julie asked me, «Do they even know their name?» and hardly talked to me during the process of the test. Apparently, they passed, but in the subsequent weeks that they went to the facility, I would be told of «concerning behaviors,» such as my dog «charging» another dog or trying to hump. My dog has never charged at another dog and, to be honest, I would think «humping,» is a natural dog instinct.
However, these were grounds for near dismissal from the daycare. It got to the point where I felt uncomfortable seeing her in the morning or afternoons, as you could tell she was annoyed by my dogs. She finally asked one day, «Are you going to train them or are you waiting for me to tell you to?» As I said, they may not be the best trained dogs, but they’re certainly not terrible or aggressive or mean dogs by nature. I had already discussed with her the desire to have them better trained, and I was very taken aback by her aggressive comment. This was particularly off putting, because she had mentioned I could attend training courses with my dogs at her facility, but never gave me the details.
Long story short, I spent time on the phone with two dog behaviorists recommended by Paws Here, both of whom stated that it sounded like my dogs were «just dogs» and the problem was likely with the person telling me to seek help. Though Julie did apologize, I did not want to feel stressed out or anxious every day thinking that one day her «good will» would run out and another biting comment would occur.
The saving grace of the facility is Lisa and some of the staff. Unfortunately, the hours are also not convenient as 6 pm is an easy time to get stuck in traffic and there is no drop off. However, I have since found an amazing dog daycare which I am thrilled with. I guess everything happens for a reason, but I felt the need to write this review because I don’t think the owner is very understanding – of dogs or people.

We had to leave our girl while we were off on our wedding weekend And there nowhere else I would have gone except paws here… They wère so friendly and open and taught layla how to socialize with other dogs! We love paws here!

I have brought my little pup here a total of two times. If you had asked me to write a review after my first experience, I would have put more than 5 stars if I could. The woman who I believe was the owner was so welcoming and assuring that our dog would be right at home. It was great to see her being so warm and comforting with my dog. I had no worries leaving her there for the night. Which is exactly what brought me back a second time.
I can only say, I wish I hadnt. We had a different woman this time, probably the same one Tony A mentioned. She was a blondish short haired woman, who didnt have an ounce of puppy love in her entire body. She was cold, she was rude, and she just caused what would have been an amazing place if she werent working there, to lose a customer, and I am not shy to spread the word.
I wouldnt board a pet rat at this place. My dog tends to get a little nervous when she first arrives somewhere she is unfamiliar with, who doesnt? Well, aparantly this woman had never seen a scared puppy before because she rudely interupted my boyfriend and I’s conversation to say «YOU NEED TO MAKE A DECISION HERE, EITHER BRING YOUR DOG EVERY WEEK OR DONT BRING IT AT ALL» trying to explain that she will always be nervous if she doesnt come often. Hello… You have to start somewhere (I must have said that to her 4 times), but she insisted on repeatedly telling me what to do.
She also kindly mentioned. (NOT). that I should have brought a jacket for my dog to wear, because «everyone else usually does». I apologized for assuming they keep the dogs inside. She said «we do, and its heated»… WHAT? Basically she was looking for things to disagree with me on and as a customer that is the LAST thing I want from any company or person I am doing business with.
What gave me a little hope was that there was another employee there with her. A younger dark haired girl who seemed to be a real animal lover. Since my dog was shy I thought the play time with other dogs would be beneficial so I ended up letting her stay even though my gut told me to walk the hell out of there. I regret it, alot.
I told the woman I am around so please, if she stays nervous just CALL me and I will be there in no time. So, a few hours later when I arrive to pick her up. she opens the door and I have never seen any animal or even person for that matter so excited to see someone. I have a small boston terrier who ran towards me and jumped right up on the high countertop that they check you in at (I dont even know how she made it up that high!) and came right through the window into my arms.
The woman then TOOK MY DOG OUT OF MY ARMS AND SAID «We dont go through windows, we go through doors». I was outraged but I kept my cool. She then told me that my dog was nervous the entire time and sat in the corner of a gated area and barely moved, but guess what — SHE NEVER CALLED ME!
I left literally in tears. I held my dog the whole night and felt so sorry that I had left her there.

This place is a God send. We have a Rhodesian Ridgeback who has tons of pent up puppy energy, and every time we send her there for daycare or an overnight we are guaranteed a couple days of «calm dog» afterwards.
The owner, Julie, and her staff are absolutely fantastic. They do anything they can to accommodate last minute needs for an overnight stay and give the dogs tons of attention.
The facility is housed in a former warehouse that they turned in to doggy nirvana. They make sure the dogs get plenty of play time with one another, but are fully aware if any dog needs a break and if so bring them into the office (dog lounge) for a respite.
As pet owners our primary concern is that our pets are safe and treated well. We never have any worries when we drop our ridgeback off at «dog camp» and we’re truly lucky to have found Paws Here.

My dog spent his last 4 ½ years at Paws Here for minimum 3 days a week for daycare and many overnight boarding stays. He loved going there. He was very fond of Julie, Lisa and Jane. He is a chihuahua mix that I adopted from a shelter and overcame much of his fear of big dogs and men by constant interaction and plays at Paws Here. He made many friends there and was always excited to reunite with them. I so appreciated the mother’s day cards the staff sent me every year. Wonderful thoughtful staff and I would not hesitate to recommend this place.

No caged up pets!!! LOVE IT!
My dog loved this place. In the summer they have doggy pools, the dogs roam around and sleep on nice bedding and the trainers are ALWAYS around.
I wish were I’ve moved to that there was a Paws Here. This company should be nation wide. The owner knows what she’s doing and hires the BEST trainers ²⁴⁄₇.
Best grades of food are sold here. They even have a separate place for cats.
We’ve left my dog there for weeks at a time and we’ve NEVER had any issues with them. They get all the documented paperwork from the vet so that the dogs are safe.
I love this company!

If you are looking for a place to board your four-​legged child, look no more!!!
I had to leave my doggie (8.5 year old chihuahua/​jack russel mix) there for the weekend and I would, most certainly, do it again. I don’t like to ever leave him (he is home with me ²⁴⁄₇), but after bringing him there for his initial interview, I knew my doggie would like it there. Just thinking about him not sitting in the cage all weekend but being around other dogs instead, made me feel at ease (to a certain extent :)). Thank you, Lisa and Joe, you guys are great!!!

If you want a doggy daycare and boarding facility that is the best, PAWS HERE is it!
The staff is caring and careful and knows their dogs personalities and play styles. Each dog is interviewed and carefully assessed to come to the facility. I have never known them to be pushy about attending daycare or boarding.
Someone stays with the dogs at night, they are not left alone. If your dog is having an off day, they tell you. That’s how well they know the dogs.
The facility is clean and is organized with the dogs safety in mind. The owner Julie is all about dogs and has been doing this for a long time. She is upfront with her staff and her clients about the level of care given to the dogs. If I need to leave my dog it would be with her.
If you don’t know much about dogs, Paws Here can support and help you with the care and the proper things for dogs. Their longevity should tell you something about where to go for your dog.

My dogs love Paws Here. The staff is great with the dogs — very knowledgeable. I have 2 golden retrievers who need lots of space to run around — and this place has lots of space. Most other daycares in the area are very small and large dogs are cramped in close quarters. Here the small and large dogs all get along and play well together. Also, as a veterinarian, my dog’s health is my top priority. At Paws Here, they have never picked up any illnesses nor have they encountered any aggressive dogs — thanks to the screening that Paws Here does.
This is also the only place I know of in Boston that has cage-​free boarding with someone who sleeps on premises with the dogs. I always feel confident leaving my dogs at Paws Here and they are always very tired when they come home!

My dog loves coming here! The people who work here are great, and they have a lot of space for her to run around in. She’s also enjoyed overnights at Paws Here when I need to travel. I live in Marblehead and work in Cambridge, so I can drop her off and pick her up easily as part of my commute. I highly recommend it.

If you want your dog boarded somewhere fun and exciting — this is the place! I love that they screen their dogs to make sure that they get along with the majority of dogs. This means that my Maya can play and run to her hearts content in a very free atmosphere. Think Ceaser Milan’s dog pack. The price isn’t too steep either and we have left her there for almost two weeks at at time while on vacation.
They have an A/​C room with mattresses and cages (as well as their office space) for sleeping and there is always someone posted on call.
Maya always comes home tired out (for a normally high energy dog) and this also gives us a bit of a breather when it comes to getting back into the usual routine after being away!

We love Paws Here. Everyone there is so nice, they really like the dogs — it isn’t just a job. Rates are fair. Open kennel — it is in a large warehouse space. There are little kid pools set up in back for the summer. They have a person that stays with the dogs overnight. Highly recommended.

Paws Here is my hands down, ONLY recommendation for doggy day care and dog boarding in the Boston area.
They do cage-​free boarding and have people playing with the dogs for the entire time– your dog is never just stuffed into a crate and left alone. They even have an overnight person who hangs out on a bed with all the dogs and snuggles them. The only time they will use a crate is for feeding (so no worries about food aggression or your pup getting bullied out of a meal) or if there’s a little scuffle and the two dogs need a moment to cool down alone.
They do a personality test to all of the dogs that are boarded, which gives great peace of mind that your dog won’t be savaged while you’re away.
The place itself is a huge warehouse and an outdoor area where the dogs can just run and play safely with each other and the staff, or do their business.
Your dog will come home and probably sleep for a couple of days after a few days at Paws Here, but that’s a good thing! It’s because he was having so much fun running and playing, after all.

I can’t recommend this place enough. It is the only place that I’d consider boarding my two dogs (a huge Newfoundland and a small Japanese Chin). PawsHere specializes in cage-​less boarding, so your dogs are never left alone. Instead, staff sleep with them at night (literally — there are beds in the office where the overnight person sleeps, watches TV and cuddles with your dog at night) and play with them all day. Whether they are there for an afternoon or week, your dogs will come home tired, but happy.
PawsHere also offers great daycare at a great price. The staff plays with the dogs all day, which helps avoid any dog aggression and reduces the chances for injury.
My dogs have stayed at PawsHere for extended periods of time adn while I’ve missed them, I never once worried about them. I recommend PawsHere to everyone that I know.