The dinner meal and desert that I had at this location was really very good and tasty. The dining room and bathrooms were clean and well maintained as was the outside parking lot that is shared with Santini’s Deli. Staff was very friendly, attentive and helpful. :)
Charles P.
Tu valoración: 1 Charlotte, NC
Every time I have been here the food has been cold or lukewarm and the staff doesn’t seem to care. I would highly suggest you avoid this place.
N J.
Tu valoración: 1 Torrance, CA
Tonight I left work late and picked up an Asian Cashew Chicken Salad at this location on the way home. When I got home, I ate a few bites and realized to my horror that the chicken was still raw inside. After forcing myself to vomit, I returned to the store to complain and get my money back, which I did. But it’s laughable, they actually tried to offer me another salad! The customer service wasn’t difficult but they really didn’t make me feel any better about the situation. For the love of your mother, CHECKYOURCHICKEN if you must eat here!
Noelle B.
Tu valoración: 3 London, United Kingdom
Food is good, and service is friendly. They have gotten my order wrong more than once but luckily I have liked whatever I ended up with. The biggest thing I can say is this Wendy’s is in desparate need of a remodel. It is extremely dated and kind of is a turn off from wanting to go sit in. Sometimes I take my son to McDonalds or elsewhere just because of that.
Ashlie K.
Tu valoración: 3 Reston, VA
I’ve been to this Wendy’s at least 100 times over the past 15 years. It is typical of what one can expect of any other Wendy’s location. I’ve read other complaints about food not being served correctly, which is something that has unfortunately remained consistent over the years. The staff, however, has always remained extremely polite and seem to try their best to be helpful. Even with the high turn over rate with most of the staff, I have never once had an issue they did not politely and professional.
Brian H.
Tu valoración: 1 Reston, VA
Let’s start being being specific — this review is for this location only and not for Wendy’s overall. Having qualified that, this is the worst Wendy’s I’ve visited anywhere in the United States — and I travel frequently. This place is a case of food poisoning waiting to happen — if it hasn’t already. The food is often incorrectly prepared missing items which are supposed to be on the item — the service is absolutely horrendous when compared with any other Wendy’s or even a really gross Burger King. The management there doesn’t seem to have any concerns about their establishment either. I generally stay away from fast food places — but I like Wendys, Chik-Fil-A and some places out west like Carl Jr’s because they’re usually pretty consistent and reliable — but this place doesn’t meet that criteria — like I said, this isn’t a reflection on Wendy’s overall, just a poorly managed and apathetic restaurant — dirty, slow, and inept are not qualities I like to encounter in any dining establishment and this place has all three working against it. If Wendy’s corporate were on top of things, they’d either renovate this place and hire all new staff, or dig a deep hole and push it into it — this place is downright gross.
Bill M.
Tu valoración: 3 Haymarket, VA
Food is very good, establishment is really dated needs to be upgraded. Also behind counter for workers looks to be cramped. This is a good location, owner should invest some money and address problem to build business, Why does Wendy’s not have WIFI?
Rosalind S.
Tu valoración: 3 Ashburn, VA
Ordered 2 combos tonight thru the drive thru. The order was correct and hot. Better than normal from this location.
Chris p.
Tu valoración: 4 Reston, VA
Hey, don’t get me wrong. Wendy’s has some tasty food. This particular location never seems to cook my food all the way. I am often leaving the restaurant with cold burgers. And no one speaks English. It takes me 15 minutes to order a Frosty and a burger! I know the economy is hurting right now, but hire some English-speaking people that know how to cook some food! It’s not really that hard. I need a job.
James O.
Tu valoración: 4 Fayetteville, NC
I know its just Wendy’s, but I just wanted to give credit where credit is due. This particular location just does a fantastic job at customer service. You don’t get the attitude here like you are susceptible to in most fast food joints for various reasons. Also, the staff here does a great job at keeping the place SPOTLESS! This is probably the cleanest Wendy’s I’ve ever been to. That says a lot.
Jimmy S.
Tu valoración: 5 Brooklyn, NY
From an early age, most of us are raised to love McDonalds. It’s in our collective American DNA and many of us never leave that McDonalds family. I like to think that McDonalds was the fast food family I was born into and Wendy’s is the one I chose. Wendy’s is the best of the fast food burger heavyweights. Their burgers are just plain better. The Baconator changed my life forever. The Big Classic never goes outta style. Their Triple Cheeseburger is delicious and has a camp value. «Can you BELIEVE I’m getting a TRIPLE cheeseburger?» you can say in a humorous voice while throwing up your hands in an exaggerated manner. I for one, love the square patties. Why is this is such a turn off for some people? I’d rather have a square patty of fresh, never frozen beef than a circular hunk of that hot mess you get at McDonalds. Wendy’s is also on point with the melty cheese. Unlike some chains(lookin’ at you McDonalds and BK) they’ve never given me cold cheese on any of my sammiches. They also have… the Spicy Chicken Sandwich. Wendy’s Spicy Chicken Sandwich is to fast food chicken sandwiches what Jerry Rice is to Wide Receivers. What Johnny Depp is to character actors and what Paul Chambers is to jazz bassists. Adding cheese to that bad boy might make the Spicy Chicken Sandwich the best thing to ever be wrapped in decorative foil. And how much do we love the décor? The faux brick floors, the paisley carpet that changes color every 10 years, the oversized neon clock with burgers on it, and the cash registers that spit the coins down a ramp. Hot damn, those things rock! Even if I have a nickel, you ain’t gettin’ it Wendy’s. We both know that seeing the change come out of the register’s part of the experience. They have Frosties. They have Baked Potatoes. They have an unbelievable Value Menu. There are Wendy’s people and there are McDonalds people. I’m happy to be in that former category.
Leila S.
Tu valoración: 3 Astoria, NY
I’m not necessarily proud to be writing a review for Wendy’s because I don’t like to admit that fast food can sometimes be a part of my diet… but really, right now I just don’t care. :o) So, where do I start? Wendy’s is like that guy that you never want to be seen with… that you never want to hold hands with in public… that you sometimes get sick at the stomach at from thinking about because he is just so wrong for you… but that you without a doubt in your mind, ABSOLUTELYADORE. You secretly indulge in him when the mood strikes you right but you will never admit it to anyone. I know you know exactly what I’m talking about. Don’t try and deny it. Well now, the secret’s out. You know why? Because tonight when I went through the drive-through to order a deliciously delectable southwest taco salad, I drove away with my salad AND a steaming hot bowl of chili… at no extra charge… and it was deeeee-leeee-shus!